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    5. How to remove a link in GMB "Products & Services: places.SinglePlatform.com"

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    How to remove a link in GMB "Products & Services: places.SinglePlatform.com"

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    • Bryan_Loconto
      Bryan_Loconto last edited by

      I manage a GMB account for an HVAC client and noticed in their knowledge graph it shows:

      "Products & Services: places.SinglePlatform.com"

      I cannot find this anywhere on the backend on GMB. Has anyone experienced this and how did you fix/remove the link? Luckily, the link goes to the clients profile on SinglePlatform, but the info is outdated.

      1 Reply Last reply Reply Quote 0
      • MiriamEllis
        MiriamEllis Subject Expert last edited by

        Yay! You're welcome, Bryan. So glad that worked out!

        1 Reply Last reply Reply Quote 0
        • Bryan_Loconto
          Bryan_Loconto @MiriamEllis last edited by

          Thank you Miriam!! This article helped and I was able to successfully get that "Products & Services: places.SinglePlatform.com" link removed. You rock!

          1 Reply Last reply Reply Quote 0
          • MiriamEllis
            MiriamEllis Subject Expert last edited by

            Hi Bryan!

            Sorry for the delayed reply. I believe this thread in the GMB forum should be relevant to your scenario, but please let me know if you have any further questions after reading it:

            https://support.google.com/business/thread/1859764?hl=en

            Bryan_Loconto 1 Reply Last reply Reply Quote 1
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