Moz are reporting the robots.txt file is blocking them from crawling one of our websites. But as far as we can see this file is exactly the same as the robots.txt files on other websites that Moz is crawling without problems. We have never come up against this before, even with this site. Our stats show Rogerbot attempting to crawl our site, but it receives a 404 error. Can anyone enlighten us to the problem please? http://www.wychwoodflooring.com -Christina

United Kingdom We have a client who works from home and wants a virtual office so his clients do not know where he lives. Can a virtual office address be used on his business website pages & contact pages, in title tags and descriptions as well as Google places. The virtual office is manned at all times and phone calls will be directed to the client, the virtual office company say effectively it is a registered business address. Look forward to any helpful responses.

A client (we designed their website) recently employed an SEO who required FTP access or access to the CMS. We told the client they would need to take full responsibility for any updates the SEO carried out, otherwise, the SEO could send over the changes and we would put them in at no extra cost to the client. The client didn't want to take responsibility and denied the SEO access to the CMS, and told the SEO to send over the completed work for us to put into the site. The SEO was not happy with this arrangement, and didn't seem to understand that we needed to trust him before access was would be given at a future date. Other SEO's have never had a problem with this arrangement, but this SEO claimed what they do is secret and for no one else to see. SEO want's to proceed, client doesn't want to proceed, we are happy to update the website with the client's approval.  This particular client has a reputation for backing out of things.  Also from the initial client, SEO contact the SEO was ready to update the website within 24 hours. Are we being unreasonable?