Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Questions created by irapasternack
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Why does this business have an average of 4.8 and not 5?
I was doing some research today and came across a business that has 5 reviews, all 5 stars. For some reason, their average is showing as 4.8, instead of a perfect 5. Looking at some other businesses, I see one with 4 5-stars, 1 4-star, and 1 1-star. 25/6 = 4.1666666. That would round to 4.2, but Google lists them as 4.3. Is Google just bad at math, or are they using some other factor in calculating these averages?
Reviews and Ratings | | irapasternack1