Hi, A customer of mine told me she created a yelp account just to give me a review.  She's a good customer and wanted to show me her appreciation.  I thanked her for taking the trouble.  About a week later, I see that her review was marked as "not recommended."  This was a legitimate review made by a real customer.  I'm angry that it was removed for no reason.  I noticed a competitor of mine has 18 yelp reviews and all of them show up just fine.  I also noticed that this same competitor is paying for ads from Yelp. A couple of years ago, another customer reviewed me on yelp and it was also labeled as "not recommended."  So I now have 2 "not recommended" reviews on Yelp that, if you ask me, imply that my reviews are fake.  After Yelp and Yahoo merged, I lost the 14 Yahoo reviews I had obtained from customers over the last six years.  I have also noticed over the years, that whenever I need to sign into my Yelp business account to update the data, it's locked until some pushy sales person calls and asks to speak to me in order to try to sell me ads on Yelp.  Anyone else hate Yelp?  They're obviously not really interested in making sure reviews are "real," they're just interested in selling expensive ads.