Hello All! I have an issue. I have a local business with multiple addresses, In order to start doing some conversion optimization I need to know where are the leads coming from, my assumption is that part of the leads come from phone calls directly from the google my business listing that appears in the local pack and some come from the website itself. Here's where the problem lays, I cannot understand how many calls come from each platform, Google My Business analytics provides a very high number that doesn't fit with my reports (i have a CRM that can track calls), the numbers are inflated in hundreds of %. The solution i thought of was implementing a different phone number in my website to track the leads, the problem is the NAP, which will be different. Another solution I thought of was implementing an additional phone number in Google My Business, and adding that additional phone number to the local landing page, displaying the new phone number as the main number on the page and leaving the old number in the schema markup. Does this solution seems fit? do you have another suggestion?

Hi there, I have a question regarding Google My Business listings: We currently have a business with few offices (less than 10). Each office has it's Google listing under the same Google account.
We plan on opening new offices at a certain pace, let's say two a month, which means we'll have more than 10 listings in the near future.
As far as I recall, Google allows up to 10 listings per account, which means it won't suffice. On the other hand, We do not have 10 offices at the time being, which means we're not eligible for a bulk upload. Any ideas how to handle this situation?

I'm getting a lot of traffic from different regions throughout the US. I need to personalize the content in my website or on a certain landing page based on the users state/region. Is it possible? For example, forwarding a user that lands on page "x" to page "y" if he's from California and to page "z" if he's from South Carolina. And of course, can this somehow affect my rankings in Google? Thanks!!