Thanks for the post Laura,
Here's an interesting article that talks about this topic and how fake reviews tie into the motive
https://blog.reviewinc.com/2018/07/24/fake-reviews-latest-news-you-should-know/
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Posts made by PR-ReviewInc
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RE: Google Removed All Anonymous Reviews from GMB Listings with No Warningposted in Reviews and Ratings
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RE: What is the best online reputation management software for generating legitimate Google (and other online) reviews?posted in Reviews and Ratings
Good information.
If you are looking to compare review management software, you may want to check some of the review sites.
Also, check out Capterra. I lined up some of the popular ones with higher-end features for comparison.
( https://www.capterra.com/reputation-management-software/compare/167624-141023-168614/Reputation-com-vs-ReviewInc-vs-Vendasta-Reputation-Management ). Hope that helps.