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After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Understanding? 2/3's of your customers would probably disagree with that standpoint. What if I have a serious issue with my account? There is no queue or ETA on your chat. Our time is valuable, outsourcing some somewhat useful support is inexpensive and worthwhile.