I advise a regional company on their online marketing efforts. They provide a service across a very large area, and they only have one corporate office. Their product is purchased online, and there is no face-to-face interaction with customers.  Customers do not conduct business at their corporate office. Yelp says they are primarily intended for the review of local businesses and their guidelines for adding a business state that they are "l__ess interested in showing online-only, business-to-business (b2b), and direct-seller businesses" and that "if a business page you add is not eligible to be listed on Yelp, it will not be part of our directory".  Our business doesn't meet this criteria.  So my question is how I would go about requesting that our Yelp remove our listing due to ineligibility?

I found an article on Whitespark that discusses this topic and they show some clear examples of online-only businesses that had their Yelp listings removed.  Unfortunately, that article doesn't offer an insight on how to go about the process of requesting/triggering removal.

Does anyone have experience on how to go about this?  Any advice is greatly appreciated.