How to fix problem with google analytics connection?
-
In the Organic Traffic Data Report I receive always the same message: "It appears there's a problem with our connection to your Google Analytics account. Please go to your Settings page to update your connection." In the settings I've choosen the correct Google Analytics Account with the correct profile. Thanks for any hints.
Is it because using www. in the GA Profil but *.xyz.ch without www in the campaigns settings?
-
Hello,
I can't link my account from Moz to google analytics and I got the error message. https://www.seovision.se/
ERROR Massage
Sign in with Google has been temporarily disabled for this app
Google has not yet verified this Google Sign-In app
-
Hi Aaron
Thanks a lot for the help. I've also created a www. Campaign an there it worked out without any problem. In my case the solution also was to disconnect and reconnect to the GA Account.
Well finally, works great!
-
Great, thanks for the confirmation Aaron.
One of the accounts that I re-created actually came up with this issue and sure enough when I disconnected and reconnected it worked nicely.
I'm sure all the 'losing all your data' talk when disconnecting your account would scare the hell out of some people! Good to know that it will be re-populated in time anyway.
-
@sk That is definitely one of the solutions! There are a few reasons this might be happening. Usually, if you have the correct account and profile already selected, the only fix is to disconnect the GA account and then reconnect it. While it does say that you'll lose some data by doing this, the data loss is temporary because we'll repopulate it all when you reconnect from historical data in GA the entire re-population could take a few days though since we won't have it cached anymore). Also, make sure that you have selected the correct account and profile in GA.
You can verify this by going to your GA account, going to the profile that corresponds with your campaign, finding the number of that profile, and checking it against the profile number embedded in your homepage you're tracking. If they match up, you're gold! GA accounts and profiles can sometimes get mixed up so if you have more than one of either, try changing it to another profile. It might work that way.
You may have to wait for traffic data to repopulate but the current data in the Traffic Data tab will repopulate pretty quickly (immediately most of the time). Hope that helps! If you're still not able to get it to work, send us an email at help@seomoz.org with your PRO email address, the campaign that's having issues, and examples/screenshots of your GA account if you can! We'll try to get you running ASAP.
-
Yep, your suspicions were right.
I just created another campaign based on the same settings as my *.domain campaign except this time with www.domain instead and the traffic data has shown up immediately.
Perhaps during the campaign creation there could be a note to explain that if the GA profile is a subdomain i.e. prefixed with www then the campaign must be set up to match. SEOmoz?
I'll have to go back and recreate my campaigns which isn't too bad for me but I can imagine if you had been running SEOmoz for a while and only just connected your analytics profile you would be going postal!
-
I'm having the same issue and also thinking the *.domain in campaign while www.domain issue might be the key.
The closest helpful thing I found is here http://seomoz.zendesk.com/entries/20031127-lesson-3-connect-google-analytics but all it says regarding troubleshooting is: "Sometimes you can’t connect a Google Analytics account if our servers time out while communicating with Google. If this happens, it’s best to try again later."
If I figure it out I'll let you know!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Page Authority and Google updates favouring websites with black hat practices ?
Can someone explain how is it that most of the competitors I have online and that rank in first page of the search results almost entirely get links ( in the thousands) and still have higher or equal domain/page authority than mine? I went 1 by 1 checking all their links and they mostly come from sex pages, and non related sites. I say stop creating angry pandas and penguins and start taking out of the game people that just play dirty. Thanks.
Moz Pro | | AbellSEO0 -
How to fix the Crawl Diagnostics error and warnings
hi im new to the seo world and i dont know a lot about it , so after my site get crawled i found 1 error and 151 warning and 96 notices , it that bad ?? and plz cam someone explain to me how to fix thos problem , a will be very thankful
Moz Pro | | medlife0 -
Problem in doing seo for a German medical website?
Hi We have been doing seo for http://www.internetapotheke-holland.com/ since last 4 month including onpage and offpage process like link building etc. but not getting a proper output keywords are as follow: xenical holland rezeptfrei xenical Xenical Ohne Rezept Xenical Bestellen Xenical Kaufen Rezeptfrei bestellen Rezeptfrei kaufen Tramadol TropfenRezeptfrei Please could you add some more cool tips so that we can help our client. Thanks & Regards
Moz Pro | | expertvillagemedia0 -
Crawl Diagnostics : Problem of display in Excell.
Hi Mozers, I've just finished watching the Crawl Diagnostics Webinar and when I try to export one of my campaign into the CSV format, I've a display problem into Microsoft Excell. Every headtitles are into the "A" column so, I can't do anything with that : I can't organize the data,... It's totally unreadable. What can I do? Thank you for yours answers. Jonathan
Moz Pro | | JonathanLeplang0 -
API Request Rate Problem
Hi there A Java app of mine worked perfectly until recently, when it gets "rate exceeds your current plan" errors from the API, although it does only 1 request in 10 seconds. Any idea what's wrong? Cheers, Chris
Moz Pro | | Diderino0 -
Rank Tracker violate Google Guidelines?
I would like to find out whether the use of SEOMOZ rank tracker violate Google's guidelines. "Don't use unauthorized computer programs to submit pages, check rankings, etc. Such programs consume computing resources and violate our Terms of Service. Google does not recommend the use of products such as WebPosition Gold™ that send automatic or programmatic queries to Google."
Moz Pro | | PGRob0 -
Why did the crawl last night not show the same results i see in google?
Last night my keywords were crawled and it shows me that a key word is ranked 14. For 3 days now it has been rank 4 or 5. Is there a reason this is not accurate? I have not checked the rest of my keywords so i am not sure about those. Thanks
Moz Pro | | tom14cat140 -
Fishy Rank 1\. Google Algorithm Bug?
We have noticed some strange rankings for a while that do not make any type of logical sense from an SEO standpoint. After an SEO review, it is found that these sites rank for top terms in very competitive markets for no clear reason. To demonstrate, here is research for one of the categories where this is taking place. Google for "Phoenix Computer Repair" Rank #1: www.datafast.net/phoenix-computer-repair.html Rank #2: www.mobiletechsupport.com Rank #4: www.mypctechs.com Linkscape Visualization and Comparison Report The first thing we run is a linkscape visualization and comparison report. Compare site #1 to #4 or site #2 to #4. In all instances, site #1 and site #2 are completely dominated by site #4. Visualizer stats, with higher ranking site #1 on the left. Lower ranking site #4 on right: | Overall Score | 29% | 53% |
Moz Pro | | mypctechs
| Page mozRank | 3.72 37% | 5.66 57% |
| Page mozTrust | 5.41 54% | 6.09 61% |
| External mozRank | 3.38 34% | 5.62 56% |
| Subdomain mozRank | 3.91 39% | 5.70 57% |
| Domains Linking | 11 12% | 74 29% |
| External Links | 10 0% | 17461 60% | ********Linkscape Report Next, running a linkscape report to evaluate inbound links for site #1 shows a collection of cheap profile spam links. There actually appear to be no high quality inbound links: ****http://fastw3b.net/forum/index.php?action=profile;u=3432;sa=summary TARGET: www.datafast.net/phoenix-computer-repair.html TITLE: View the profile of Phoenix12****Anchor Text: Computer Repair Phoenix URL Metrics mozRank: 0.00 mozTrust: 0.00 Passing: 1.59 domain Metrics (fastw3b.net) mozRank: 5.19 mozTrust: 5.05 http://djdriblemouth.com/Simple Machines Forum 1.1.11 blog/index.php?action=profile;u=1897;sa=summary TARGET: www.datafast.net/phoenix-computer-repair.html TITLE: View the profile of Phoenix59****Anchor Text: Computer Repair Phoenix URL Metrics mozRank: 0.00 mozTrust: 0.00 Passing: 1.56 domain Metrics (djdriblemouth.com) mozRank: 2.38 mozTrust: 2.59 http://www.bettingfc.com/forum/index.php?action=profile;u=1990;sa=summary TARGET: www.datafast.net/phoenix-computer-repair.html TITLE: View the profile of Phoenix59 ********Checking Page Text and Content Full evaluation of the top site #1 shows there's not much relevant content on the pages to warrant rank 1. Just a few bare pages with very little text. Site #2 does have a lot of on-page information, but still not enough useful information to justify rank #2 in this market. ********So, what's going on? How is site #1 without any good inbound link and very little page content and site #2 with little inbound links and low trust ranking above sites with tens of thousands more inbound links, sites with more content, and sites that dominate in every way with MOZRank. Is this some kind of black-hat SEO that is exploiting an unpublished weakness in Google? If so, what method is being used? Spammy profile links? The current site ranked #1 has been reported to Google as SPAM 3 times in the past. Every time it disappears from the top ranking for a few weeks, but is back again a short time later.0