Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • SEO Q&A
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • Case Studies
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      What is your Brand Authority?
      Moz

      What is your Brand Authority?

      Check yours now
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • SEO Q&A

        Insights & discussions from an SEO community of 500,000+.

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • Case Studies

        Explore how Moz drives ROI with a proven track record of success.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Technical SEO
    4. Oh no googlebot can not access my robots.txt file

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Oh no googlebot can not access my robots.txt file

    Technical SEO
    3
    9
    7503
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • BistosAmerica
      BistosAmerica last edited by

      I just receive a n error message from google webmaster

      Wonder it was something to do with Yoast plugin.

      Could somebody help me with troubleshooting this?

      Here's original message

      Over the last 24 hours, Googlebot encountered 189 errors while attempting to access your robots.txt. To ensure that we didn't crawl any pages listed in that file, we postponed our crawl. Your site's overall robots.txt error rate is 100.0%.

      Recommended action

      If the site error rate is 100%:

      • Using a web browser, attempt to access http://www.soobumimphotography.com//robots.txt. If you are able to access it from your browser, then your site may be configured to deny access to googlebot. Check the configuration of your firewall and site to ensure that you are not denying access to googlebot.
      • If your robots.txt is a static page, verify that your web service has proper permissions to access the file.
      • If your robots.txt is dynamically generated, verify that the scripts that generate the robots.txt are properly configured and have permission to run. Check the logs for your website to see if your scripts are failing, and if so attempt to diagnose the cause of the failure.

      If the site error rate is less than 100%:

      • Using Webmaster Tools, find a day with a high error rate and examine the logs for your web server for that day. Look for errors accessing robots.txt in the logs for that day and fix the causes of those errors.
      • The most likely explanation is that your site is overloaded. Contact your hosting provider and discuss reconfiguring your web server or adding more resources to your website.

      After you think you've fixed the problem, use Fetch as Google to fetch http://www.soobumimphotography.com//robots.txt to verify that Googlebot can properly access your site.

      1 Reply Last reply Reply Quote 0
      • BistosAmerica
        BistosAmerica @SEOKeith last edited by

        I can open text file but Godaddy told me robots.txt file is not on my server (root level).

        Also told me that my site is not crawled because robot.txt file is not there.

        Basically all of those might have resulted from plug in I was using (term optimizer)

        Based on what Godaddy told me, my .htaccess file was crashed because of that and had to be recreated. So now .htaceess file is good.

        Now I have to figure out is why my site is not accessible from Googlebot.

        Let me know Keith if this is a quick fix or need some time to troubleshoot.  You can send me a message to discuss about fees if nessary.

        Thanks again

        1 Reply Last reply Reply Quote 0
        • SEOKeith
          SEOKeith @BistosAmerica last edited by

          Hi,

          You have a robots.txt file here: http://www.soobumimphotography.com/robots.txt 

          Can you write this again in English so it makes sense?

          "I called Godaddy and told me if I used any plug ins etc.  Godaddy fixed .htaccss file and my site was up and runningjust fine."

          Yes google xml sitemaps will add the location of your stitemap to the robots.txt file - but there is nothing wrong with your robots.txt file.

          BistosAmerica 1 Reply Last reply Reply Quote 0
          • BistosAmerica
            BistosAmerica last edited by

            I just called Godaddy and told me that I don't have robots.txt tile.  Can anyone help with this issue?

            So here's what happen:

            I purchased Joos de Vailk's Term Optimizer to consolidate tags etc.

            As soon as I installed & opened it, my site crashed.

            I called Godaddy and told me if I used any plug ins etc.  Godaddy fixed .htaccss file and my site was up and runningjust fine.

            Isn't plugin like the Google XML Sitemaps automatically generates robots.txt file?

            SEOKeith 1 Reply Last reply Reply Quote 0
            • BistosAmerica
              BistosAmerica @SEOKeith last edited by

              Yes, my site was down.

              1 Reply Last reply Reply Quote 0
              • BistosAmerica
                BistosAmerica @donford last edited by

                I had a .htaccess issue past 24 hour with plug in and Godaddy had fixed it for me.

                I think this caused problem.

                I just fetched again and still getting unreachable page.  I wonder if I have bad .htaccess file

                1 Reply Last reply Reply Quote 0
                • SEOKeith
                  SEOKeith last edited by

                  Was your site down during this period?

                  I would recommend setting up pingdom.com (free site monitoring), this will email you if your site goes down - I suspect this is a hosting related issue.

                  FYI, I can access your robots.txt fine from here.

                  BistosAmerica 1 Reply Last reply Reply Quote 1
                  • donford
                    donford last edited by

                    Hi Bistoss, You should log into Google Webmaster Tools to check the day the problem occurred. It is not uncommon for host to have problems that temporarily cause access problems. In some rare cases Google itself could be having problems. For example, in July we had 1 day with a 11% failure rate, it was the host. Since then no problems. If your problems are persistent, then you may have an issue like this: http://blog.jitbit.com/2012/08/fixing-googlebot-cant-access-your-site.html old Analytic code. Other things to look at is any recent changes, specifically anything that had to do with .htaccess Be sure to use the FETCH AS GOOGLE bot after any changes to verify that Google can now crawl your site. Hope this helps

                    BistosAmerica 1 Reply Last reply Reply Quote 0
                    • BistosAmerica
                      BistosAmerica last edited by

                      I also use Robots Meta Configuration plug in

                      1 Reply Last reply Reply Quote 0
                      • 1 / 1
                      • First post
                        Last post

                      Got a burning SEO question?

                      Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


                      Start my free trial


                      Browse Questions

                      Explore more categories

                      • Moz Tools

                        Chat with the community about the Moz tools.

                      • SEO Tactics

                        Discuss the SEO process with fellow marketers

                      • Community

                        Discuss industry events, jobs, and news!

                      • Digital Marketing

                        Chat about tactics outside of SEO

                      • Research & Trends

                        Dive into research and trends in the search industry.

                      • Support

                        Connect on product support and feature requests.

                      • See all categories

                      Related Questions

                      • AmandaBridge

                        Disallow wildcard match in Robots.txt

                        This is in my robots.txt file, does anyone know what this is supposed to accomplish, it doesn't appear to be blocking URLs with question marks Disallow: /?crawler=1
                        Disallow: /?mobile=1 Thank you

                        Technical SEO | | AmandaBridge
                        0
                      • zeepartner

                        Robots.txt on http vs. https

                        We recently changed our domain from http to https. When a user enters any URL on http, there is an global 301 redirect to the same page on https. I cannot find instructions about what to do with robots.txt. Now that https is the canonical version, should I block the http-Version with robots.txt? Strangely, I cannot find a single ressource about this...

                        Technical SEO | | zeepartner
                        0
                      • KCBackofen

                        Will an XML sitemap override a robots.txt

                        I have a client that has a robots.txt file that is blocking an entire subdomain, entirely by accident. Their original solution, not realizing the robots.txt error, was to submit an xml sitemap to get their pages indexed. I did not think this tactic would work, as the robots.txt would take precedent over the xmls sitemap. But it worked... I have no explanation as to how or why. Does anyone have an answer to this? or any experience with a website that has had a clear Disallow: / for months , that somehow has pages in the index?

                        Technical SEO | | KCBackofen
                        0
                      • healthgrades

                        How can I find my Webmaster Tools HTML file?

                        So, totally amateur hour here, but I can't for the life of me find our HTML verification file for webmaster tools. I see nowhere to look at it in Google Webmaster Tools console, I tried a site:, I googled it, all the info out there is about how to verify a site. Ours is verified, but I need the verification file code to sync up with the Google API and no one seems to have it. Any thoughts?

                        Technical SEO | | healthgrades
                        0
                      • ShearingsGroup

                        Should I block robots from URLs containing query strings?

                        I'm about to block off all URLs that have a query string using robots.txt. They're mostly URLs with coremetrics tags and other referrer info. I figured that search engines don't need to see these as they're always better off with the original URL. Might there be any downside to this that I need to consider? Appreciate your help / experiences on this one. Thanks Jenni

                        Technical SEO | | ShearingsGroup
                        0
                      • IM_Learner

                        301 Redirect on a PDF, DOCX files?

                        Hi, I have to rename many pdf and docx files. How can I implement 301 redirect on them as they are linked from 'n' number of places? Regards, Shailendra Sial

                        Technical SEO | | IM_Learner
                        1
                      • irvingw

                        Allow or Disallow First in Robots.txt

                        If I want to override a Disallow directive in robots.txt with an Allow command, do I have the Allow command before or after the Disallow command? example: Allow: /models/ford///page* Disallow: /models////page

                        Technical SEO | | irvingw
                        0
                      • JohnHerrigel

                        Converting files from .html to .php or editing .htaccess file

                        Good day all, I have a bunch of files that are .html and I want to add some .php to them. It seems my 2 options are Convert .html to .php and 301 redirect or add this line of code to my .htaccess file and keep all files that are .html as .html AddType application/x-httpd-php .html My gut is that the 2nd way is better so as  not alter any SEO rankings, but wanted to see if anybody had any experience with this line of code in their .htaccess file as definitely don't wan to mess up my entire site 🙂 Thanks for any help! John

                        Technical SEO | | JohnHerrigel
                        0

                      Get started with Moz Pro!

                      Unlock the power of advanced SEO tools and data-driven insights.

                      Start my free trial
                      Products
                      • Moz Pro
                      • Moz Local
                      • Moz API
                      • Moz Data
                      • STAT
                      • Product Updates
                      Moz Solutions
                      • SMB Solutions
                      • Agency Solutions
                      • Enterprise Solutions
                      Free SEO Tools
                      • Domain Authority Checker
                      • Link Explorer
                      • Keyword Explorer
                      • Competitive Research
                      • Brand Authority Checker
                      • MozBar Extension
                      • MozCast
                      Resources
                      • Blog
                      • SEO Learning Center
                      • Help Hub
                      • Beginner's Guide to SEO
                      • How-to Guides
                      • Moz Academy
                      • API Docs
                      About Moz
                      • About
                      • Team
                      • Careers
                      • Contact
                      Why Moz
                      • Case Studies
                      • Testimonials
                      Get Involved
                      • Become an Affiliate
                      • MozCon
                      • Webinars
                      • Practical Marketer Series
                      • MozPod
                      Connect with us

                      Contact the Help team

                      Join our newsletter
                      Moz logo
                      © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                      • Accessibility
                      • Terms of Use
                      • Privacy

                      Looks like your connection to Moz was lost, please wait while we try to reconnect.