The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Forum
    2. Categories
    3. SEO Tactics
    4. Technical SEO
    5. Oh no googlebot can not access my robots.txt file

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Oh no googlebot can not access my robots.txt file

    Technical SEO
    9 3 7.8k
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • BistosAmerica
      BistosAmerica last edited by

      I just receive a n error message from google webmaster

      Wonder it was something to do with Yoast plugin.

      Could somebody help me with troubleshooting this?

      Here's original message

      Over the last 24 hours, Googlebot encountered 189 errors while attempting to access your robots.txt. To ensure that we didn't crawl any pages listed in that file, we postponed our crawl. Your site's overall robots.txt error rate is 100.0%.

      Recommended action

      If the site error rate is 100%:

      • Using a web browser, attempt to access http://www.soobumimphotography.com//robots.txt. If you are able to access it from your browser, then your site may be configured to deny access to googlebot. Check the configuration of your firewall and site to ensure that you are not denying access to googlebot.
      • If your robots.txt is a static page, verify that your web service has proper permissions to access the file.
      • If your robots.txt is dynamically generated, verify that the scripts that generate the robots.txt are properly configured and have permission to run. Check the logs for your website to see if your scripts are failing, and if so attempt to diagnose the cause of the failure.

      If the site error rate is less than 100%:

      • Using Webmaster Tools, find a day with a high error rate and examine the logs for your web server for that day. Look for errors accessing robots.txt in the logs for that day and fix the causes of those errors.
      • The most likely explanation is that your site is overloaded. Contact your hosting provider and discuss reconfiguring your web server or adding more resources to your website.

      After you think you've fixed the problem, use Fetch as Google to fetch http://www.soobumimphotography.com//robots.txt to verify that Googlebot can properly access your site.

      1 Reply Last reply Reply Quote 0
      • BistosAmerica
        BistosAmerica @SEOKeith last edited by

        I can open text file but Godaddy told me robots.txt file is not on my server (root level).

        Also told me that my site is not crawled because robot.txt file is not there.

        Basically all of those might have resulted from plug in I was using (term optimizer)

        Based on what Godaddy told me, my .htaccess file was crashed because of that and had to be recreated. So now .htaceess file is good.

        Now I have to figure out is why my site is not accessible from Googlebot.

        Let me know Keith if this is a quick fix or need some time to troubleshoot.  You can send me a message to discuss about fees if nessary.

        Thanks again

        1 Reply Last reply Reply Quote 0
        • SEOKeith
          SEOKeith @BistosAmerica last edited by

          Hi,

          You have a robots.txt file here: http://www.soobumimphotography.com/robots.txt 

          Can you write this again in English so it makes sense?

          "I called Godaddy and told me if I used any plug ins etc.  Godaddy fixed .htaccss file and my site was up and runningjust fine."

          Yes google xml sitemaps will add the location of your stitemap to the robots.txt file - but there is nothing wrong with your robots.txt file.

          BistosAmerica 1 Reply Last reply Reply Quote 0
          • BistosAmerica
            BistosAmerica last edited by

            I just called Godaddy and told me that I don't have robots.txt tile.  Can anyone help with this issue?

            So here's what happen:

            I purchased Joos de Vailk's Term Optimizer to consolidate tags etc.

            As soon as I installed & opened it, my site crashed.

            I called Godaddy and told me if I used any plug ins etc.  Godaddy fixed .htaccss file and my site was up and runningjust fine.

            Isn't plugin like the Google XML Sitemaps automatically generates robots.txt file?

            SEOKeith 1 Reply Last reply Reply Quote 0
            • BistosAmerica
              BistosAmerica @SEOKeith last edited by

              Yes, my site was down.

              1 Reply Last reply Reply Quote 0
              • BistosAmerica
                BistosAmerica @donford last edited by

                I had a .htaccess issue past 24 hour with plug in and Godaddy had fixed it for me.

                I think this caused problem.

                I just fetched again and still getting unreachable page.  I wonder if I have bad .htaccess file

                1 Reply Last reply Reply Quote 0
                • SEOKeith
                  SEOKeith last edited by

                  Was your site down during this period?

                  I would recommend setting up pingdom.com (free site monitoring), this will email you if your site goes down - I suspect this is a hosting related issue.

                  FYI, I can access your robots.txt fine from here.

                  BistosAmerica 1 Reply Last reply Reply Quote 1
                  • donford
                    donford last edited by

                    Hi Bistoss, You should log into Google Webmaster Tools to check the day the problem occurred. It is not uncommon for host to have problems that temporarily cause access problems. In some rare cases Google itself could be having problems. For example, in July we had 1 day with a 11% failure rate, it was the host. Since then no problems. If your problems are persistent, then you may have an issue like this: http://blog.jitbit.com/2012/08/fixing-googlebot-cant-access-your-site.html old Analytic code. Other things to look at is any recent changes, specifically anything that had to do with .htaccess Be sure to use the FETCH AS GOOGLE bot after any changes to verify that Google can now crawl your site. Hope this helps

                    BistosAmerica 1 Reply Last reply Reply Quote 0
                    • BistosAmerica
                      BistosAmerica last edited by

                      I also use Robots Meta Configuration plug in

                      1 Reply Last reply Reply Quote 0
                      • 1 / 1
                      • First post
                        Last post

                      Got a burning SEO question?

                      Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


                      Start my free trial


                      Explore more categories

                      • Moz Tools

                        Chat with the community about the Moz tools.

                        Getting Started
                        Moz Pro
                        Moz Local
                        Moz Bar
                        API
                        What's New

                      • SEO Tactics

                        Discuss the SEO process with fellow marketers

                        Content Development
                        Competitive Research
                        Keyword Research
                        Link Building
                        On-Page Optimization
                        Technical SEO
                        Reporting & Analytics
                        Intermediate & Advanced SEO
                        Image & Video Optimization
                        International SEO
                        Local SEO

                      • Community

                        Discuss industry events, jobs, and news!

                        Moz Blog
                        Moz News
                        Industry News
                        Jobs and Opportunities
                        SEO Learn Center
                        Whiteboard Friday

                      • Digital Marketing

                        Chat about tactics outside of SEO

                        Affiliate Marketing
                        Branding
                        Conversion Rate Optimization
                        Web Design
                        Paid Search Marketing
                        Social Media

                      • Research & Trends

                        Dive into research and trends in the search industry.

                        SERP Trends
                        Search Behavior
                        Algorithm Updates
                        White Hat / Black Hat SEO
                        Other SEO Tools

                      • Support

                        Connect on product support and feature requests.

                        Product Support
                        Feature Requests
                        Participate in User Research

                      • See all categories

                      • One robots.txt file for multiple sites?
                        renalynd27
                        renalynd27
                        0
                        4
                        2.2k

                      • Is there a limit to how many URLs you can put in a robots.txt file?
                        kcb8178
                        kcb8178
                        0
                        7
                        2.6k

                      • Does Bing ignore robots txt files?
                        Nightwing
                        Nightwing
                        0
                        3
                        4.2k

                      Get started with Moz Pro!

                      Unlock the power of advanced SEO tools and data-driven insights.

                      Start my free trial
                      Products
                      • Moz Pro
                      • Moz Local
                      • Moz API
                      • Moz Data
                      • STAT
                      • Product Updates
                      Moz Solutions
                      • SMB Solutions
                      • Agency Solutions
                      • Enterprise Solutions
                      • Digital Marketers
                      Free SEO Tools
                      • Domain Authority Checker
                      • Link Explorer
                      • Keyword Explorer
                      • Competitive Research
                      • Brand Authority Checker
                      • Local Citation Checker
                      • MozBar Extension
                      • MozCast
                      Resources
                      • Blog
                      • SEO Learning Center
                      • Help Hub
                      • Beginner's Guide to SEO
                      • How-to Guides
                      • Moz Academy
                      • API Docs
                      About Moz
                      • About
                      • Team
                      • Careers
                      • Contact
                      Why Moz
                      • Case Studies
                      • Testimonials
                      Get Involved
                      • Become an Affiliate
                      • MozCon
                      • Webinars
                      • Practical Marketer Series
                      • MozPod
                      Connect with us

                      Contact the Help team

                      Join our newsletter
                      Moz logo
                      © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                      • Accessibility
                      • Terms of Use
                      • Privacy

                      Looks like your connection to Moz was lost, please wait while we try to reconnect.