Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Problem to log into moz
-
Every time the moz logs me out from the account and then I can not log in. It shows on the left side my name like I am logged in and then when I want go to community suddenly I am not logged in. It offen shows 502 error. It was first doing on firefox, then I manage to log in chrome and now I had to log in private browsing.
-
Hi all!
Just wanted to let you know that this was due to an SSO issue that we ran into. Our Developers pushed out a fix though so everything should be good to go. Apologies for the inconvenience and hope you all have a great day!
Best,
Sam
Moz Helpster -
Thank you very much it worked with all the tricks:-)
All the best
Iris
-
There appears to be some sort of redirection loop happening, but I don't know what could be the cause. Possibly a faulty cookie?
If you paste moz.com/logout into your address bar and hit return, I find you can then login correctly.
I hope that helps,
Peter -
Been having the same problem. Twice, I logged out, cleared my cookies and logged back in successfully--but I'm not sure that was actually the solution.
-
I've also been having this problem, the workaround I've been using is when you look like you are logged in, log out then re log in and it seems to solve it until it happens again. Hope this helps for now.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Is Moz Able to Track Internal Links Per Page?
I am trying to track internal links and identify orphan pages. What is the best way to do this?
Moz Pro | | WebMarkets0 -
Moz-Specific 404 Errors Jumped with URLs that don't exist
Hello, I'm going to try and be as specific as possible concerning this weird issue, but I'd rather not say specific info about the site unless you think it's pertinent. So to summarize, we have a website that's owned by a company that is a division of another company. For reference, we'll say that: OURSITE.com is owned by COMPANY1 which is owned by AGENCY1 This morning, we got about 7,000 new errors in MOZ only (these errors are not in Search Console) for URLs with the company name or the agency name at the end of the url. So, let's say one post is: OURSITE.com/the-article/ This morning we have an error in MOZ for URLs OURSITE.com/the-article/COMPANY1 OURSITE.com/the-article/AGENCY1 x 7000+ articles we have created. Every single post ever created is now an error in MOZ because of these two URL additions that seem to come out of nowhere. These URLs are not in our Sitemaps, they are not in Google... They simply don't exist and yet MOZ created an an error with them. Unless they exist and I don't see them. Obviously there's a link to each company and agency site on the site in the about us section, but that's it.
Moz Pro | | CJolicoeur0 -
Ahrefs vs Moz
Hi! I noticed the Moz DA en the Ahrefs DA are very different. Where https://www.123opzeggen.nl/ has a DA of 10 at MOZ, the DA at Ahrefs is 26. Where does this big difference come from? Do you measure in different ways? I hope you can answer this question for me. Thank you in advance!
Moz Pro | | NaomiAdivare2 -
Backlink Indexing Problem? Suggest any paid or free tool..!
My Forum backlinks and social share backlinks are not indexing plz suggest any free r paid tool that index such backlinks. Otherwise my ranking will drop. Plz help
Moz Pro | | AsifSeotools7770 -
Ive been using moz for just a minute now , i used it to check my website and find quite a number of errors , unfortunately i use a wordpress website and even with the tips , is till dont know how to fix the issues.
ive seen quite a number of errors on my website hipmack.co a wordpress website and i dont know how to begin clearing the index errors or any others for that matter , can you help me please? ghg-1.jpg
Moz Pro | | Dogara0 -
Block Moz (or any other robot) from crawling pages with specific URLs
Hello! Moz reports that my site has around 380 duplicate page content. Most of them come from dynamic generated URLs that have some specific parameters. I have sorted this out for Google in webmaster tools (the new Google Search Console) by blocking the pages with these parameters. However, Moz is still reporting the same amount of duplicate content pages and, to stop it, I know I must use robots.txt. The trick is that, I don't want to block every page, but just the pages with specific parameters. I want to do this because among these 380 pages there are some other pages with no parameters (or different parameters) that I need to take care of. Basically, I need to clean this list to be able to use the feature properly in the future. I have read through Moz forums and found a few topics related to this, but there is no clear answer on how to block only pages with specific URLs. Therefore, I have done my research and come up with these lines for robots.txt: User-agent: dotbot
Moz Pro | | Blacktie
Disallow: /*numberOfStars=0 User-agent: rogerbot
Disallow: /*numberOfStars=0 My questions: 1. Are the above lines correct and would block Moz (dotbot and rogerbot) from crawling only pages that have numberOfStars=0 parameter in their URLs, leaving other pages intact? 2. Do I need to have an empty line between the two groups? (I mean between "Disallow: /*numberOfStars=0" and "User-agent: rogerbot")? (or does it even matter?) I think this would help many people as there is no clear answer on how to block crawling only pages with specific URLs. Moreover, this should be valid for any robot out there. Thank you for your help!0 -
Mozscape API Problem With Credentials
Yello everyone 🙂 Yesterday I generated Access ID and Secret Key to try the API, but it didn't work. It's said that it might need 5 minutes, so I gave it something like 8 hours but it still didn't work afterwards. I used the PHP sample and I checked it with the Sample Expires value and it produces the same Signature parameter as in the Sample Valid API Signature, so the PHP code sample and the Sample Valid API Signature are in sync. In case you wonder - yes I changed the PHP sample by adding the valid strings for $accessID and $secretKey - I'm a long time programmer and I know what I'm doing with it. I tried also the example URL from Sample Valid API Signature couple of times, refreshing each time to get new Expire parameter, but it's not working too. Both the PHP sample and the Sample Valid API Signature are giving me this: **{ "status" : "401", "error_message" : "Your authentication failed. Check your authentication details and try again. For more information on signed authentication, see: http://apiwiki.seomoz.org/w/page/29574176/SignedAuthentication" }** I am new here and if there is another place to look for support please just point it out and excuse me for wasting your time - I just couldn't see it and I really tried. Thank you for your time to read this! Calvin Your Access ID:
Moz Pro | | Calvin50
