Hi!

It looks like we just haven't indexed your site yet. The only way to increase your chances of being indexed in Mozscape is to continue to work on building quality backlinks. Check out this post for more detailed information on how we crawl the web. Hope this helps and thanks!

Hi!

The "Analyze Issues by Page" section actually just says that we didn't crawl that URL, not that it throws a 500 so there isn't an analysis we can provide.

http://screencast.com/t/4dY8SZBs

You can wait to see if that page is crawled during your next weekly update or run a crawl through the Crawl Test tool (in Research Tools). Crawl test will give you an analysis of up to 3k pages. There is a chance it still won't be crawled, but it is a way to get updated diagnostic data before the next scheduled weekly crawl.

There was one 500 reported in the crawl and I can confirm it's still throwing that error, but it's a completely different page. Hope this helps clear things up!

Hi there,

The Moz app and tool set is designed to work with languages in a UTF-8 format and best with those that use English character sets. This will unfortunately mean you'll probable run into reliability issues with data around other languages like Persion, Farsi, Mandarin, etc.

There really isn't a way around this one. I'll be sure to pass it along as feedback to our Product team on your behalf.

Hi all!

Just wanted to let you know that this was due to an SSO issue that we ran into. Our Developers pushed out a fix though so everything should be good to go. Apologies for the inconvenience and hope you all have a great day!

Best,

Sam
Moz Helpster

Hi there,

Thanks for reaching out!

Your campaigns are actually not gone. Anytime a subscription is cancelled or suspended, any active campaigns are moved to an archived status. This preserves their historic data and allows them to be reactivated later.

We found a bug that is preventing archived campaigns from showing up in the UI and have a fix deploying that should resolve this soon, but I do have a workaround for you in the interim. After you log into Moz, type in:

pro.moz.com/campaigns

in your browser navigation window. This will take you to the archived campaigns. From there, just click on the Activate button next to the ones you want to bring back.

Sorry for the confusion here and let me know if there's anything else I can help with. Have a great day!

Best,

Sam
Moz Helpster

Hi Everyone!

Thanks for the replies

So, to confirm, multi-seat currently isn't and will not be released for Pro but.... (drumroll please) It's coming for Moz Analytics! Multi-seat will be included with higher level subscriptions and the option to add this into the new basic level will be there. For now, you're more than welcome to share your credentials with another person, but the caveat to this is that they would have admin level access to the account. Depending on your needs, the better option may be to build some custom reporting (as mentioned by vzPRO).

Keep an eye on our blog for updates on new features and our new subscription tiers! Hope this helps!

Best,

Sam
Moz Helpster

Hi Everyone!

Thanks for the replies

So, to confirm, multi-seat currently isn't and will not be released for Pro but.... (drumroll please) It's coming for Moz Analytics! Multi-seat will be included with higher level subscriptions and the option to add this into the new basic level will be there. For now, you're more than welcome to share your credentials with another person, but the caveat to this is that they would have admin level access to the account. Depending on your needs, the better option may be to build some custom reporting (as mentioned by vzPRO).

Keep an eye on our blog for updates on new features and our new subscription tiers! Hope this helps!

Best,

Sam
Moz Helpster