2 phone numbers in our SERP snippet are incorrect. How do I fix it?
-
At the special rich snippet at the top of the SERP, we have 5 phone numbers, but 2 of them are for something specific and need to be removed. Do you know how to do this?
I've looked up the 2 phone numbers and they appear to only be on PDF documents.
Any ideas?
-
If you find that the other mentions of the phone numbers are on directory sites like DMOZ (which can take along time to get edits) you can add this code to the head section of the homepage:
-
Hi Mike,
If the numbers exist anywhere, Google can decide to pull them. You should search Google for the existence of these phone numbers anywhere on the web (just to be sure they're not only in the PDFs) and then remove those numbers if having them pulled by Google in this manner is having a negative enough impact. Eventually, you should see them drop off.
-
Are the pdf documents controlled by you? Can you edit them?
-
its hard to say what might be causing it without looking at the site. My best guess would be to see if its being pulled form any old G+ Local pages or schema.org markup on the site.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Our website ranks first in SERP but is not listed in google local list
Hi, Our website is currently (and has been) ranking 1st for a number of keywords but is not listed under the Google Local list. I have double check that all the (physical) info is correct. I do not have a duplicate page. When I order the Google Local results in rating order, we then appear on top! Has anyone come across such a situation and would you have tips on how to solve this issue? Thanks!
Local Listings | | GVZH1 -
I have 2 locations and 6+ Google Business pages... How can I combine the duplicates without losing maps rankings?
I have 2 locations and 6+ different Google Business pages due to a company merger and automatic page creation. Some of the GMB even pages rank in maps above the ones we use for certain terms and most bring traffic to my site, but I know the dupes are hurting our maps rankings. Is there a way I can consolidate these pages by combining them? Or am I better off just biting the bullet and deleting the pages I don't want to use?
Local Listings | | formandfunctionagency0 -
Can't get past the 15th page of Google SERPs
I've been doing Local SEO for 9 years and have never had an issue that frustrated me as much as this one. I have a client who I can't get past the 15th page of Google's SERPS for their #1 KW. Here are the details: The domain is 4 months old In that 4 month span the site has gone from a DA 1 to a DA 24 Spam score is a 0. I know this doesn't mean a ton but I can tell you from closely reviewing their AHrefs report, there's no influx of spammy links or anything like that. The design is a custom wordpress design The content is 100% unique and professionally written content The backlink profile (in my opinion) is full of high DA and PA sites from authority sites with high trust flow ... in my opinion their backlinks are superior to all but maybe a handful of competitors. I was not expecting 1st page results by now but I would have expected top 50 results a the very least. But to not crack the top 15 tells me there's some major issue here. I really need some insight as to what could be holding me back here ... I don't want to share the domain publicly but but I will PM you it if you're interested in taking a crack at it. I will seriously pay someone a small fortune if they can help me figure this out.
Local Listings | | BrianJGomez0 -
Google Plus Pages are No Longer Available From SERPs?
We have noticed that the links to our google plus pages have become inaccessible to all of our client google plus location profiles from search result pages. I am getting lots of questions about this from our clients and am just not sure what to say. Does anyone have any idea what is happening here? I do notice that some large brands have "profiles" links below their information on the right side of SERPs that includes google plus links: https://www.google.com/search?q=american+airlines and some do not: https://www.google.com/?gws_rd=ssl#safe=off&q=nike I can't imagine we are abandoning our business.google.com location profiles but what do we know if anything regarding the plan here is? Whatsthehaps?
Local Listings | | Sans_Terra0 -
If I have 2 brick and mortar stores in the same city, do I need to pay BOTW twice?
I am building citations for 2 brick and mortar stores for the same company that are in the same city. Since they are in the same city, I have not create individual landing pages. Just one locations page with both store addresses. We already purchased BOTW for the first location.
Local Listings | | PrivateUser0 -
Rankings stuck on page 2 - what am I missing?
My business website ranked on the first page for 48 of 51 keywords for years. Then 10 months ago I had a duplicate content problem from a bad plugin and every keyword ranking dropped off the first page. I got the duplicate content problem fixed, but I've been stuck with only 3 keywords of 51 on the first page ever since. This is a local site and without much competition at all. http://www.pmaaustin.com The Yoast SEO Plugin shows the on page optimization of nearly every page/post on this website as solid Green, but MOZ rates nearly all of my pages' On Page Optimization as an F. It rates nearly all these keywords as an F as showing they should all be optimized on the Home page. I don't understand that. Also according to MOZ ,versus my competitor's websites, I have mostly the highest Domain and Page Authority. I also has the largest # and most relevant Root Domains. It also has the best written content, and the almost only active blog. Still, nearly every keyword is sitting on page 2. It seems like it wants to "Spring" onto page 1! What am I missing?
Local Listings | | OhYeahSteve0 -
2 listings on Google Local....Need Help!
Hi All, One of our client have 2 business listings on Google Local for same business (same NAP but different website). Actually, their first website was under Google Penalty. They tried to remove the penalty but could not get rid of it so they bought a new domain and started working on it and listed the same business with new website URL. Now, their business is having 2 listings but with different URLs. How can we merge these two? Please advice. Thanks in Advance.
Local Listings | | sachin-sv0 -
2 Company Divisions One Address
Hi, we have a client that has 2 distinct divisions 1)XYZ Construction and 2)XYZ Pools they reside at the same address and share a phone number. They do have 2 different websites. How can we handle this from a Local listing perspective without getting our listings merged or penalized?
Local Listings | | JohnWeb120