Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Seo moz api request problem [401 error_message Your authentication failed]
-
Hello Team,
I have moz pro account.
I'm getting following error for seomoz call using your API:
{"status":"401","error_message":"Your authentication failed. Check your authentication details and try again. For more information on signed authentication, see: http://apiwiki.moz.com/signed-authentication"}
The link that we are using is:
http://lsapi.seomoz.com/linkscape/url-metrics/And following bits are requested during the call:
- 68719476736
- 34359738368
- 32
- 2048
- 16384
The error is intermittent. It comes and goes. There were no issues with results 3 days ago. I suddenly started getting this error. Could you please investigate into it and let me know the cause of issues and its correctiveness.
It will great if you can provide us a support email Id for immediate response.
Thanks,
-
Hey There,
I am so sorry you ran into this issue with the API. Due to an incredibly heavy traffic volume on the Mozscape index, one of our servers crashed, causing an outage in the tools that pull data from the index. The issue has been fixed and you should be able to access the tool with no issues now.
Please give that a try and let us know if you need any other assistance.
Chiaryn
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Regarding Moz API token password update
Hi, In March we have updated password for MOZ API and used in our application it worked, but currently the updated password is not working and in the MOZ site the old password is shown and its active. We are using Legacy username and password.
API | | NickAndrews
We see that 5 tokens can be added for API, if we add 2 tokens both will be active.
We are currently using free services. Please help us resolve this issue.0 -
Unsolved Generate an Access ID and API key
Hello, I can't generate an Access ID and API key for my account.
API | | OlegShavilov
I need a Links API and I'm ready to buy a paid subscription, but I can't do it. Link https://moz.com/products/mozscape/access
Redirected to https://moz.com/api/dashboard And i dont see any options for create Access ID0 -
How to remove bad or spammy links from Moz?
My website has gotten some bad and spammy links. I know how to disavow bad links from Google. But I reviewed Moz and haven't got any disavow option.
API | | juanitajb9
Have any disavow option on Moz? How can I remove the bad links from Moz? Thanks0 -
How can I get "Date First Seen","Date Last Seen" and "Date Lost" from the API?
"Date First Seen","Date Last Seen" and "Date Lost" are columns in the CSV exported from LinkExplorer's Inbound Links page. How do I get that data from the API?
API | | StevePoul1 -
Wrong answers for API request
Hi, I just recently started getting errors when using the API. The request back contains zeros for all the keys except PDA which is a new to me. Haven't changed anything in the code and the authorization seems to work fine. Is this something on my end? However, I don't get for all the requests, perhaps half of the time. Example of the return: {"fmrp":0,"fmrr":0,"pda":27.7812456171725224,"ueid":0,"uid":0,"uipl":0,"umrp":0,"umrr":0,"upa":1} Thanks in advance! /Mathias
API | | Lobtec0 -
API - Row Limit Question
Hi, I'm new to using Moz, and have just got a "Low volume" API account set up. My question is, because ive not yet reached my maximum "Rows per month" limit, what behaviour happens when i reach it? Do i get an error code, if so what, and whats the status code. If not, does my account keep downloading the rows and i get charged extra (in accordance with the cost of the additional rows)? Or is the whole additional rows think like a bolt on? Basically i want to make sure i dont get charged extra each month, and i need the status code returned to handled this in my app. I couldnt see anything explicit in the documents. Cheers
API | | MattHopkins0 -
Using excel to pull MOZ data about links
I have a list of links 500 in excel that I would like to get the number of backlinks, PA and DA for the relevant link, is there a pre-built excel sheet that utilises the Moz Api that can pull this data easily? Thanks!
API | | ChrisClayts0