Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How to Fix 404 Errors
-
Hey Moz'ers - I just added a new site to my Moz Pro account and when I got the crawl report back there was a ton of 404 errors (see attached). I realize the best way to fix these is to manually go through every single error and see what the issue is... I just don't have time right now, and I don't have a team member that can jump on this either, but realize this will be a huge boost to this client if/when I get these resolved... So my question is:
Is there a quicker way to get these resolved? Is there an outsourcing company that can fix my clients errors correctly? Thanks for the help in advance:)
-
Thanks Joe - I'll check the settings right now for NextGen and see what I find. I appreciate it.
Travis
-
Good morning Travis,
I put your site in the system last night and have all the errors to see now. I do see what is going wrong ... but not exactly sure why.
I pulled up a few of the error codes: http://www.felco-ind.com/products/roller-attachment/nggallery/page/1?page_id=27 Example: if you remove nggallery/page/1?page_id=27 and use this link http://www.felco-ind.com/products/roller-attachment/ you do not get an error.
I did the same process for a few different 404 errors you have.
So the question is why are the urls adding the N Gallery code and the extra page id. I am thinking there could be a setting in next gen gallery you can fix. I would check all the plugin settings in the backend. You should also check Next Gen Gallery support forums as well to get the quickest fix from a Next gen gallery ninja over there that knows the plugin inside out. That way you have an idea if it is the plugin itself or a conflict with another issue or plugin on your website.
I also noticed these links in your source code that I would change to absolute links instead
About | FAQ's You should change
all of these links to the full url Page title HereSorry i could not figure out an exact answer of how to fix it for you, but hope I pointed you in the right direction to get it figured out.
Joe
-
Michael - thanks for the reply. I'd send you a screenshot of what I have for permalinks but now I can't even use the backend without getting a fatal error. Something went haywire in this last update we did it seems...?
Once we get this issue fixed, I'll send over a screen grab of our permalinks settings, and yes will replace our current SEO plugin with Yoast. Much appreciated.
- Travis
-
Hey Travis, 404 status codes pages are soft errors but causes problems if you have large number of 404 pages. I would suggest to use screaming frog to list up all your 404 pages and redirect all 404 pages to newly create corresponding pages. This is the best solution ever seen and could boost your trust rank, site performance and indexing.
moreover, If error is associated with WP plugin, then better to deactivate it or use SEO Yoast, as said by Michael Edwards.
-
I am agree with you. Follow this instruction Travis Wiley. I think this instruction help you.
-
I have run the site through ScreamingFrog. You have masses and masses of 301 redirects going on which you need to resolve. It looks like you could have some permalinks issue going on. What do have set in Settings >> Permalinks? I'd also look at installing Yoast Wordpress SEO as I recall there are options in there to handle permalinks as well.
-
Joseph,
No need to keep private I need all the help I can get:) Here's the site : www.felco-ind.com.
It appears that most of the 404 errors are coming from a plugin that is used on the site called NGGallery... Not sure what the deal is with it, but looks like it is creating a handful of URL's that do not exist? Any ideas would be much appreciated.
Travis
-
Hey Travis,
Can you send me the website url, or a few of the 404 error urls and links and I'll have a closer look for you.
If it's a website you want to keep private you can send them in a private message as well.
Joe
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Link Tracking List Error
"I have been maintaining 5 directories of backlinks in the 'Link Tracking List' section for several months. However, I am unable to locate any of these links at this time. Additionally, the link from my MOZ profile is currently broken and redirects to an error page, no to Elche Se Mueve. Given the premium pricing of MOZ's services, these persistent errors are unacceptable."
Moz Pro | | Alberto D.0 -
Moz-Specific 404 Errors Jumped with URLs that don't exist
Hello, I'm going to try and be as specific as possible concerning this weird issue, but I'd rather not say specific info about the site unless you think it's pertinent. So to summarize, we have a website that's owned by a company that is a division of another company. For reference, we'll say that: OURSITE.com is owned by COMPANY1 which is owned by AGENCY1 This morning, we got about 7,000 new errors in MOZ only (these errors are not in Search Console) for URLs with the company name or the agency name at the end of the url. So, let's say one post is: OURSITE.com/the-article/ This morning we have an error in MOZ for URLs OURSITE.com/the-article/COMPANY1 OURSITE.com/the-article/AGENCY1 x 7000+ articles we have created. Every single post ever created is now an error in MOZ because of these two URL additions that seem to come out of nowhere. These URLs are not in our Sitemaps, they are not in Google... They simply don't exist and yet MOZ created an an error with them. Unless they exist and I don't see them. Obviously there's a link to each company and agency site on the site in the about us section, but that's it.
Moz Pro | | CJolicoeur0 -
Ive been using moz for just a minute now , i used it to check my website and find quite a number of errors , unfortunately i use a wordpress website and even with the tips , is till dont know how to fix the issues.
ive seen quite a number of errors on my website hipmack.co a wordpress website and i dont know how to begin clearing the index errors or any others for that matter , can you help me please? ghg-1.jpg
Moz Pro | | Dogara0 -
Htaccess and robots.txt and 902 error
Hi this is my first question in here I truly hope someone will be able to help. It's quite a detailed problem and I'd love to be able to fix it through your kind help. It regards htaccess files and robot.txt files and 902 errors. In October I created a WordPress website from what was previously a non-WordPress site it was quite dated. I had built the new site on a sub-domain I created on the existing site so that the live site could remain live whilst I created on the subdomain. The site I built on the subdomain is now live but I am concerned about the existence of the old htaccess files and robots txt files and wonder if I should just delete the old ones to leave the just the new on the new site. I created new htaccess and robots.txt files on the new site and have left the old htaccess files there. Just to mention that all the old content files are still sat on the server under a folder called 'old files' so I am assuming that these aren't affecting matters. I access the htaccess and robots.txt files by clicking on 'public html' via ftp I did a Moz crawl and was astonished to 902 network error saying that it wasn't possible to crawl the site, but then I was alerted by Moz later on to say that the report was ready..I see 641 crawl errors ( 449 medium priority | 192 high priority | Zero low priority ). Please see attached image. Each of the errors seems to have status code 200; this seems to be applying to mainly the images on each of the pages: eg domain.com/imagename . The new website is built around the 907 Theme which has some page sections on the home page, and parallax sections on the home page and throughout the site. To my knowledge the content and the images on the pages are not duplicated because I have made each page as unique and original as possible. The report says 190 pages have been duplicated so I have no clue how this can be or how to approach fixing this. Since October when the new site was launched, approx 50% of incoming traffic has dropped off at the home page and that is still the case, but the site still continues to get new traffic according to Google Analytics statistics. However Bing Yahoo and Google show a low level of Indexing and exposure which may be indicative of the search engines having difficulty crawling the site. In Google Analytics in Webmaster Tools, the screen text reports no crawl errors. W3TC is a WordPress caching plugin which I installed just a few days ago to speed up page speed, so I am not querying anything here about W3TC unless someone spots that this might be a problem, but like I said there have been problems re traffic dropping off when visitors arrive on the home page. The Yoast SEO plugin is being used. I have included information about the htaccess and robots.txt files below. The pages on the subdomain are pointing to the live domain as has been explained to me by the person who did the site migration. I'd like the site to be free from pages and files that shouldn't be there and I feel that the site needs a clean up as well as knowing if the robots.txt and htaccess files that are included in the old site should actually be there or if they should be deleted... ok here goes with the information in the files. Site 1) refers to the current website. Site 2) refers to the subdomain. Site 3 refers to the folder that contains all the old files from the old non-WordPress file structure. **************** 1) htaccess on the current site: ********************* BEGIN W3TC Browser Cache <ifmodule mod_deflate.c=""><ifmodule mod_headers.c="">Header append Vary User-Agent env=!dont-vary</ifmodule>
Moz Pro | | SEOguy1
<ifmodule mod_filter.c="">AddOutputFilterByType DEFLATE text/css text/x-component application/x-javascript application/javascript text/javascript text/x-js text/html text/richtext image/svg+xml text/plain text/xsd text/xsl text/xml image/x-icon application/json
<ifmodule mod_mime.c=""># DEFLATE by extension
AddOutputFilter DEFLATE js css htm html xml</ifmodule></ifmodule></ifmodule> END W3TC Browser Cache BEGIN W3TC CDN <filesmatch ".(ttf|ttc|otf|eot|woff|font.css)$"=""><ifmodule mod_headers.c="">Header set Access-Control-Allow-Origin "*"</ifmodule></filesmatch> END W3TC CDN BEGIN W3TC Page Cache core <ifmodule mod_rewrite.c="">RewriteEngine On
RewriteBase /
RewriteCond %{HTTP:Accept-Encoding} gzip
RewriteRule .* - [E=W3TC_ENC:_gzip]
RewriteCond %{HTTP_COOKIE} w3tc_preview [NC]
RewriteRule .* - [E=W3TC_PREVIEW:_preview]
RewriteCond %{REQUEST_METHOD} !=POST
RewriteCond %{QUERY_STRING} =""
RewriteCond %{REQUEST_URI} /$
RewriteCond %{HTTP_COOKIE} !(comment_author|wp-postpass|w3tc_logged_out|wordpress_logged_in|wptouch_switch_toggle) [NC]
RewriteCond "%{DOCUMENT_ROOT}/wp-content/cache/page_enhanced/%{HTTP_HOST}/%{REQUEST_URI}/_index%{ENV:W3TC_PREVIEW}.html%{ENV:W3TC_ENC}" -f
RewriteRule .* "/wp-content/cache/page_enhanced/%{HTTP_HOST}/%{REQUEST_URI}/_index%{ENV:W3TC_PREVIEW}.html%{ENV:W3TC_ENC}" [L]</ifmodule> END W3TC Page Cache core BEGIN WordPress <ifmodule mod_rewrite.c="">RewriteEngine On
RewriteBase /
RewriteRule ^index.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]</ifmodule> END WordPress ....(((I have 7 301 redirects in place for old page url's to link to new page url's))).... #Force non-www:
RewriteEngine on
RewriteCond %{HTTP_HOST} ^www.domain.co.uk [NC]
RewriteRule ^(.*)$ http://domain.co.uk/$1 [L,R=301] **************** 1) robots.txt on the current site: ********************* User-agent: *
Disallow:
Sitemap: http://domain.co.uk/sitemap_index.xml **************** 2) htaccess in the subdomain folder: ********************* Switch rewrite engine off in case this was installed under HostPay. RewriteEngine Off SetEnv DEFAULT_PHP_VERSION 53 DirectoryIndex index.cgi index.php BEGIN WordPress <ifmodule mod_rewrite.c="">RewriteEngine On
RewriteBase /WPnewsiteDee/
RewriteRule ^index.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /subdomain/index.php [L]</ifmodule> END WordPress **************** 2) robots.txt in the subdomain folder: ********************* this robots.txt file is empty **************** 3) htaccess in the Old Site folder: ********************* Deny from all *************** 3) robots.txt in the Old Site folder: ********************* User-agent: *
Disallow: / I have tried to be thorough so please excuse the length of my message here. I really hope one of you great people in the Moz community can help me with a solution. I have SEO knowledge I love SEO but I have not come across this before and I really don't know where to start with this one. Best Regards to you all and thank you for reading this. moz-site-crawl-report-image_zpsirfaelgm.jpg0 -
404 Crawl Diagnostics with void(0) appended to URL
Hello I am getting loads of 404 reported in my Crawl report, all appended with void(0) at the end. For example: http://lfs.org.uk/films-and-filmmakers/watch-our-films/1289/void(0)
Moz Pro | | moshen
The site is running on Drupal 7, Has anyone come across this before? Kind Regards Moshe | http://lfs.org.uk/films-and-filmmakers/watch-our-films/1289/void(0) |0 -
How to remove 404 pages wordpress
I used the crawl tool and it return a 404 error for several pages that I no longer have published in Wordpress. They must still be on the server somewhere? Do you know how to remove them? I think they are not a file on the server like an html file since Wordpress uses databases? I figure that getting rid of the 404 errors will improve SEO is this correct? Thanks, David
Moz Pro | | DJDavid0 -
Warnings, Notices, and Errors- don't know how to correct these
I have been watching my Notices, Warnings and Errors increase since I added a blog to our WordPress site. Is this effecting our SEO? We now have the following: 2 4XX errors. 1 is for a page that we changed the title and nav for in mid March. And one for a page we removed. The nav on the site is working as far as I can see. This seems like a cache issue, but who knows? 20 warnings for “missing meta description tag”. These are all blog archive and author pages. Some have resulted from pagination and are “Part 2, Part 3, Part 4” etc. Others are the first page for authors. And there is one called “new page” that I can’t locate in our Pages admin and have no idea what it is. 5 warnings for “title element too long”. These are also archive pages that have the blog name and so are pages I can’t access through the admin to control page title plus “part 2’s and so on. 71 Notices for “Rel Cononical”. The rel cononicals are all being generated automatically and are for pages of all sorts. Some are for a content pages within the site, a bunch are blog posts, and archive pages for date, blog category and pagination archive pages 6 are 301’s. These are split between blog pagination, author and a couple of site content pages- contact and portfolio. Can’t imagine why these are here. 8 meta-robot nofollow. These are blog articles but only some of the posts. Don’t know why we are generating this for some and not all. And half of them are for the exact same page so there are really only 4 originals on this list. The others are dupes. 8 Blocked my meta-robots. And are also for the same 4 blog posts but duplicated twice each. We use All in One SEO. There is an option to use noindex for archives, categories that I do not have enabled. And also to autogenerate descriptions which I do not have enabled. I wasn’t concerned about these at first, but I read these (below) questions yesterday, and think I'd better do something as these are mounting up. I’m wondering if I should be asking our team for some code changes but not sure what exactly would be best. http://www.seomoz.org/q/pages-i-dont-want-customers-to-see http://www.robotstxt.org/meta.html Our site is http://www.fateyes.com Thanks so much for any assistance on this!
Moz Pro | | gfiedel0 -
How to fix problem with google analytics connection?
In the Organic Traffic Data Report I receive always the same message: "It appears there's a problem with our connection to your Google Analytics account. Please go to your Settings page to update your connection." In the settings I've choosen the correct Google Analytics Account with the correct profile. Thanks for any hints. Is it because using www. in the GA Profil but *.xyz.ch without www in the campaigns settings?
Moz Pro | | FlorianMuff760