Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
My direct traffic went up and my organic traffic went down. Help!
-
So on Oct. 21, our direct traffic increased 3x and our organic traffic decreased 3x. And it has been that way ever since. Almost like they flip flopped. Additionally, that was the same day I started retargeting to our site. I have tagged all the links from the ads and they're being counted as google paid clicks in GA. And our accounts are linked. I am just dumbfounded as to how this could happen.
-
Hey Arnold Ambiel,
cheguei a esse tópico porque estava tendo um problema como o seu. O tráfego orgânico e direto foram revertidos. Vi que você tinha esse problema em 2016 e o meu ocorreu em junho.
Você encontrou alguma solução para esse problema? -
haven't checked yet but did find this article about serp sitelink changes on the exact day i saw traffic drop.
-
Awh, shucks! Thanks for the kind words!
I look forward to seeing what you find! Let me know if I can help any further!
Regards,
Trenton -
It's contributions like Trenton's above that make me love the Moz community. I will check all that you suggested and report back.
-
I'm going to chime in here as the conversation has already started from which I want to reference a few items.
While Sean is correct that there is a redirect on page load, - which is weird & not likely optimal - the redirect isn't causing the UTM parameters to be dropped here.
If you check the Network tab of the debug console of Chrome you'll see the two requests for the URI you listed above. If you click the requested file (in the network tab) & navigate to the 'Headers' tab you will see that Query String Parameters are still there & being passed.
Now let's circle back to the original problem & see if we can't get to the bottom of it!I checked out the graph you linked and while it does seem that there's an inverse correlation there, I wouldn't assume too quickly that they switched. I would encourage you to dive into the data a little bit more. Specifically:
-
I would use Google Search Console's Search Analytics (the actual interface, not the section in Google Analytics) & look to see if the number of clicks around that same time changed much.
-
If there is a noticeable change, dive into the keywords & Landing Pages that saw the shift
-
If there is not a noticeable change, we can cross an actual organic change off our list.
-
I would also look at the change over that period in GA's landing page report. Look to see if there are any pages that saw a gain/loss over the period in question.
-
If there is, add a secondary dimension of medium & see where the change lies
-
If not, mark it off
-
The final door I would check is the changes that were made for remarketing
-
What if any changes were made within Google Analytics? Specifically the admin portion, while I'd check all changes you may have made here, I'm specifically curious if you may have added the URL Query Parameters as exclusions?
-
Were any tags, tracking codes, etc added during this time & are the implementations correct?
If you dive into these and summarize your findings here, I'll be more than happy to help you further. Though, I have a hunch that the answer is behind one of these doors.
Good luck!
Trenton -
-
thought i'd add the GA graph that shows the switch
-
so would a JS redirect make the session count as direct traffic?
-
Hey,
It looks like there was a JS redirect in place that redirects users to a fresh page view of the same page - don't know if this might be something having an effect?
I used Ayima Redirect Tool for chrome to find this - see the screenshot attached.
Hope this helps,
Sean
-
Thanks Sean!
Here is the final URL:
http://www.oneworldplayproject.com/buy-bulk-soccer-balls/?utm_medium=cpc&utm_source=google&utm_campaign=bulk&utm_content=bulk10&utm_term=300Here is the URL in the ad that people could type in. This is a redirect to the www. version:
oneworldplayproject.comAlso, these are only image ads so there is no display URL being shown.
I am also curious why Organic would drop though. But let's play this out first.
-
Hi there,
Although you say you've tagged your ad traffic correctly, it sounds like your UTM tracking isn't set up correctly - 95% of the time wrong tracking from ads forces a sudden unnatural increase in Direct traffic. The other possibility is that you're sending traffic to a page that's then redirecting to your site which may trim off the UTM tagging and force the traffic as 'Direct'.
Give me an example of one of the URLs you've tagged up and I'll see if anything is going wrong.
All the best,
Sean
-
direct traffic can be from bookmarks and such, as well as it could depend on proper implementation of ads and retargetting too.
That does seem a bit odd of a coincidence though, I have never dealt with such a switch scenario like that and to that degree, I have only seen more negligible or at least less worrisome amount of such changes in the past which we ended up not spending time to find out what was the underlying sitch with it as it corrected itself as a trend after a short period of time.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why is my Bing traffic dropping?
In the middle of September we launched a redesigned version of our site. The urls all stayed the same. Since site launch traffic in Google has steadily increased but Bing traffic has dropped by about 50%. Any ideas on what I should look at?
Intermediate & Advanced SEO | | EcommerceSite0 -
Changing my pages URL name - HELP NEEDED FAST
Hello, I need to change the URL name for a few pages on my site. The site was launched just recently, so it has no obvious ranking and traffic. My question is, what is the best practice for changing/deleting the page name? after deleting the page, should I go to Google webmaster tool and use URL Removal and remove the old page? I know that I have to also create a new XML sitemap file, but not sure about the old pages in google search result Thanks!
Intermediate & Advanced SEO | | mdmoz0 -
Lost 86% of traffic after moving old static site to WordPress
I hired a company to convert an old static website www.rawfoodexplained.com with about 1200 pages of content to WordPress. Four days after launch it lost almost 90% of traffic. It was getting over 60,000 uniques while nobody touched the site for several years. It’s been 21 days since the WordPress launch. I read a lot of stuff prior to moving it (including Moz's case study) and I was expecting to lose in short term 30% of traffic max… I don’t understand what is wrong. The internal link structure is the same, every url is 301 to the same url only without[dot]html (ie www.rawfoodexplained.com/science.html is 301′s to http://www.rawfoodexplained.com/science/ ), it’s added to Google Webmaster tool and Google indexed the new pages… Any ideas what could be possible wrong? I do understand the website is not optimized (meta descriptions etc, but it wasn't before either) .... Do you think putting back the old site would recover the traffic? I would appreciate any thoughts Thank you
Intermediate & Advanced SEO | | JakubH0 -
Help - .ie vs .co.uk in google uk
We have a website that for years has attracted a high level of organic searches and had a very high level of links. It has the .ie extension (Ireland) and did very well when competing in the niche market it is in on google.co.uk. We have the same domain name but in .co.uk format and basically redirected traffic to it when people typed in .co.uk instead. Since the latest panda update, we have noticed that the number of visits organically has dropped to a quarter of what it was and this is continuing to go down. We have also noticed that the .ie version is no longer listed in google and has been replaced by .co.uk. As we've never exchanged or submitted links for the .co.uk domain this means there are only links indexed in google. Is there any way I can get google to re-index the site using the .ie domain rather than the .co.uk domain? I am hemorrhaging sales now and becoming a much more withdrawn person by the day!!! PS - the .co.uk domain is set up as a domain alias in plesk with both .ie and .co.uk domain dns pointing to the the same IP address. Kind Regards
Intermediate & Advanced SEO | | rufo
Steve0 -
Google penguin penalty(s), please help
Hi MozFans, I have got a question out of the field about www.coloringpagesabc.com.
Intermediate & Advanced SEO | | MaartenvandenBos
Question is why the rankings and traffic are going down down down the last 4 months. Costumer thinks he got hit by google penguin update(s). The site has about 600 page’s/posts al ‘optimized’ for old seo:
- Almost all posts are superb optimized for one keyword combination (like … coloring pages) there is a high keyword density on the keyword titles and descriptions are all the same like: <keyword>and this is the rest of my title, This is my description <keyword>and i like it internal linking is all with a ‘perfect’ keyword anchor text there is a ok backlink profile, not much links to inner pages
- there are social signals the content quality is low The site to me looks like a seo over optimized content farm Competition:
When I look at the competition. The most coloring pages websites don’t offer a lot of content (text) on there page. The offer a small text and the coloring pages (What it is about :-)) How to get the rankings back:
What I was thinking to do. rewrite the content to a smaller text. Low keyword density on the keyword and put the coloring pages up front. rewrite all titles and descriptions to unique titles and descriptions Make some internal links to related posts with a other anchor text. get linkbuilding going on inner pages get more social signals Am I on the right track? I can use some advise what to do, and where to start. Thanks!!</keyword></keyword> Maarten0 -
Help! My Domain Authority keeps dropping! What do I do?
Hey! I just noticed my Domain Authority keeps dropping? What's happening? What do I do to get it better. I'm scared and dont know the next move to make to get this site better. Help please! Thanks! http://www.moondoggieinc.com Kristy O
Intermediate & Advanced SEO | | KristyO2 -
Multiple Keyword Research Questions, Help
Hello , I've been trying for several days to understand how keyword research works for a multi purpose website,I've read guides, articles even some chapters from the book" The Art of Seo" by O'Reilly and still no luck. It seems i can't wrap my head around keyword research,lets say I have a social gaming community website and I'm trying to rank it first on some low competition keywords + some long tail keywords.The website has functions like leaderboards, profiles,events, competitions,etc so it's not actually a news related website but it will have a blog. My website being on the games niche It would imply that I should target words that contain the word "Games" but this word generates millions of searches globally so ranking first its nearly impossible if the website is brand new. This made me pursue generic keywords formed with 2 / 3 words like fresh games, new games, mmorpg games, fps games,etc which still generate lets say 30.000 searches globally each. Due to the different areas of the website like latest game events,latest games competitions,etc I'm confused If i should pursue website specific keywords like latest games events, fresh games events, latest games competitions, upcoming games competitions but these too generate 30.000 global searches each,so... 0.should i use generic keywords or keywords that include site features? So let's say I decide to pursue generic "games" keywords,due to a high competition based on the keyword I decide to go a layer deeper and for the keyword "fresh games" I obtain keywords like** "fresh games 2011,top fresh games 2011, upcoming fresh games** " and thus building a list of 30 keywords that contain " fresh games".If i do this for the rest of the keywords: ** new games, mmorpg games, fps games,etc** I end up with a list of 10.000 keywords or more since each keyword generates other keywords. Is this the correct approach ? since generating 10.000 keywords sounds a lot and I'm getting the feeling that It's not how it supposed to be done,like were would I insert 10.000 keywords? So how do I know which keywords to pick and aim in order to try to get no.1 ranking? and why those? How many keywords should I use? and where should i put them? since it's not a news website so writing a lot of articles isn't an option. Should I focus on 2 words keywords with around 10.000-30.000 seaches or 2 words keywords + long tail keywords with less traffic like 100 - 5000? Is there a guide for the Keyword Analysis Tool since if i enter "fresh new games" i get a 39% keyword difficulty,is that hard to rank? and I don't know what all those color mean since some of them have higher numbers then others that are found at the top and how can i get beat a website that has has rank 10. So hopefully with your help & by some miracle I will finally be able to build a keyword list. Thank you !
Intermediate & Advanced SEO | | arching0 -
Getting Google to Correct a Misspelled Site Link...Help!
My company website recently got its site links in google search... WooHoo! However, when you type TECHeGO into Google Search one of the links is spelled incorrectly. Instead of 'CONversion Optimization' its 'COversion Optimization'. At first I thought there was a misspelling on that page somewhere but there is not and have come to the conclusion that Google has made a mistake. I know that I can block the page in webmaster tools (No Thanks) but how in the crap can I get them to correct the spelling when no one really knows how to get them to appear in the first place? Riddle Me That Folks! sitelink.jpg
Intermediate & Advanced SEO | | TECHeGO0