Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Googlebot being redirected but not users?
-
Hi,
We seem to have a slightly odd issue.
We noticed that a number of our location category pages were slipping off 1 page, and onto page 2 in our niche. On inspection, we noticed that our Arizona page had started ranking in place of a number of other location pages - Cali, Idaho, NJ etc. Weirdly, the pages they had replaced were no longer indexed, and would remain so, despite being fetched, tweeted etc.
One test was to see when the dropped out pages had been last crawled, or at least cached. When conducting the 'cache:domain.com/category/location' on these pages, we were getting 301 redirected to, you guessed it, the Arizona page. Very odd. However, the dropped out pages were serving 200 OK when run through header checker tools, screaming frog etc.
On the face of it, it would seem Googlebot is getting redirected when it is hitting a number of our key location pages, but users are not. Has anyone experienced anything like this? The theming of the pages are quite different in terms of content, meta etc.
Thanks.
-
Can anyone offer any insight on this? The issue shows no sign of improving, and our organic is tanking.
If this really is an issue on Google's side, and it appears based on our technical set up, how can I force Google to take note and reindex the pages?
Here are some more examples, from across a number of categories..
Category A:
Page that has dropped out of index: https://goo.gl/KEQ8Yh
Cached version of that page: https://goo.gl/DPzFWMPage that has dropped out of index: https://goo.gl/5KiQ4s Cached version of that page: https://goo.gl/myRWNg Category B: Page that has dropped out of index: https://goo.gl/pr3YQs
Cached version of that page: https://goo.gl/8SEYi5 Page that has dropped out of index: https://goo.gl/LqzDrg
Cached version of that page: https://goo.gl/iwPs45 Category
Page that has dropped out of index: https://goo.gl/YBZS7c Cached version of that page:https://goo.gl/n33QzG Page that has dropped out of index: https://goo.gl/Ht4gfO
Cached version of that page: https://goo.gl/u81vbA -
Weirdly, at the time this seemed to correct itself overnight without any fixes our end. However 6 months on and it has happened again... Only this time, all location pages have dropped out of index, but latest cache versions all redirect to the Kansas page.
Have checked log files for these relevant URLs, and all show 200 (and being crawled regularly). When you fetch them in SC the show as complete, and they are all still indexed in Bing.
Very confused!
-
Hi Nicola,
Have you checked your canonical tags to be sure that they are pointing to the correct URL? Sometimes with storefront pages people just copy/paste the same HTML, swapping out the contact information. But maybe they forgot to update the canonical tags?
Keep us updated!
-
Thanks for advice Chris. Have checked, and can't see any issues with htaccess or robots seem. A very strange one indeed!
-
Hi Anthony,
Desktop returns 200, whilst mobile returns a 302 to the mDOT site.
Thanks.
-
Hi Nicola,
Sounds like a very strange one indeed. I can't say I've ever heard of Google giving a redirect when other 3rd party crawlers give you a 200.
My only suggestion to begin the troubleshooting would be to have a look at your htaccess and maybe Robots to see if there are any directives in there addressing Google specifically.
Anthony's suggestion is also a great idea. At least you'll see what Google is picking up on those pages right now rather what they saw last time it was cached.
-
You mention these pages are returning 200 in SEO tools, but would you please share what are these URLs are returning when you Fetch as Googlebot in Google Search Console? Test it in both desktop and mobile versions.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Is Indexing my 301 Redirects to Other sites
Long story but now i have a few links from my site 301 redirecting to youtube videos or eCommerce stores. They carry a considerable amount of traffic that i benefit from so i can't take them down, and that traffic is people from other websites, so basically i have backlinks from places that i don't own, to my redirect urls (Ex. http://example.com/redirect) My problem is that google is indexing them and doesn't let them go, i have tried blocking that url from robots.txt but google is still indexing it uncrawled, i have also tried allowing google to crawl it and adding noindex from robots.txt, i have tried removing it from GWT but it pops back again after a few days. Any ideas? Thanks!
Intermediate & Advanced SEO | | cuarto7150 -
Does Google Index URLs that are always 302 redirected
Hello community Due to the architecture of our site, we have a bunch of URLs that are 302 redirected to the same URL plus a query string appended to it. For example: www.example.com/hello.html is 302 redirected to www.example.com/hello.html?___store=abc The www.example.com/hello.html?___store=abc page also has a link canonical tag to www.example.com/hello.html In the above example, can www.example.com/hello.html every be Indexed, by google as I assume the googlebot will always be redirected to www.example.com/hello.html?___store=abc and will never see www.example.com/hello.html ? Thanks in advance for the help!
Intermediate & Advanced SEO | | EcommRulz0 -
301 Redirect Showing Up as Thousands Of Backlinks?
Hi Everyone, I'm currently doing quite a large back link audit on my company's website and there's one thing that's bugging me. Our website used to be split into two domains for separate areas of the business but since we have merged them together into one domain and have 301 redirected the old domain the the main one. But now, both GWT and Majestic are telling me that I've got 12,000 backlinks from that domain? This domain didn't even have 12,000 pages when it was live and I only did specific 301 redirects (ie. for specific URL's and not an overall domain level 301 redirect) for about 50 of the URL's with all the rest being redirected to the homepage. Therefore I'm quite confused about why its showing up as so many backlinks - Old redirects I've done don't usually show as a backlink at all. UPDATE: I've got some more info on the specific back links. But now my question is - is having this many backlinks/redirects from a single domain going to be viewed negatively in Google's eyes? I'm currently doing a reconsideration request and would look to try and fix this issue if having so many backlinks from a single domain would be against Google's guidelines. Does anybody have any ideas? Probably somthing very obvious. Thanks! Sam
Intermediate & Advanced SEO | | Sandicliffe0 -
How to handle individual page redirects on Wix?
I switched from one domain to another because I wanted a domain that had our company name so it was more brand-y. However, the old domain had better DA/PA. Originally I set up a global 301 from the old to the new, but now I'm finding that I actually need to set up individual 301's from each URL of the old site, or at least from each page. However, I am using Wix so it looks like I can't always do URL-URL 301's, although I can redirect any URL to a page on the new website. The problem is that, in some cases, the content on the new site is different (or, for example, I can only link a particular blog post on the old site back to the new site's blog's main page). How closely do URLS/pages need to resemble each other for link juice to be transferred? Also, should I try to set up all these redirects manually or bite the bullet and go back to using the old domain? The problem is that I did a lot of beginner SEO junk for the new domain, like submitting to a few higher-quality directories, and getting our website on various industry resource sites, etc. I'd need to re-do this entirely if I go back to the old page. What do you think?
Intermediate & Advanced SEO | | BohmKalish1230 -
CPanel Redirect not allowing login access.
Using the redirect function in cPanel I am able to create the 301 redirect that I need to not have duplicate content issues in Moz. However, the issue now is that when I try to login to domain.com/login it redirects to domain.com/index.php?q=admin, which is not a page on the site and I can no longer login. I have checked the htaccess file and it appears that the entry is correct ( I originally thought that the cPanel redirect was not writing access correctly ). I am not sure if there is a small detail that I am missing with this or not. So my main question is how do I redirect my site to remove dup content errors while retaining the login at domain.com/admin and not be redirected to domain.com/index.php?q=admin? Thank you ahead of time for your assistance.
Intermediate & Advanced SEO | | Highline_Ideas0 -
Redirecting Canonical 301s and Magento Website
I have an issue with a client's website where it has 3700+ pages, but roughly half of them are duplicates. Thankfully, the only difference between the original and the duplictes is the "?print" at the end of each URL (I suppose this is Magento's way of making a printable page version of the same page. I don't know, I didn't build it.) My questions is, how can I get all the pages like this http://www.mycompany.com/blah.html?print to redirect to pages like this... http://www.mycompany.com/blah.html Also, do they NEED to be Canonical, or will a 301 redirect be sufficient. Also, after having done this, if anybody knows, is there a way I can turn that feature off in Magento, because we're expanding our product line, and I don't want to have to keep chasing after these "?print" pages after the fact.
Intermediate & Advanced SEO | | ClifThompson0 -
301 Redirects After Company Acquisition
We recently acquired a company, and now we are going to redirect all of the pages on their site to their respective pages on our site. Do we need to keep the original pages on their site active? For how long? Ideally, we would like to redirect everything and remove the old site entirely so we don't have to pay to keep hosting it. Is this possible? Thanks!
Intermediate & Advanced SEO | | pbhatt1 -
Is it safe to redirect multiple URLs to a single URL?
Hi, I have an old Wordress website with about 300-400 original pages of content on it. All relating to my company's industry: travel in Africa. It's a legitimate site with travel stories, photos, advice etc. Nothing spammy about. No adverts on it. No affiliates. The site hasn't been updated for a couple of years and we no longer have a need for it. Many of the stories on it are quite out of date. The site has built up a modest Mozrank value over the last 5 years, and has a few hundreds organically achieved inbound links. Recently I set up a swanky new branded website on ExpressionEngine on a new domain. My intention is to: Shut down the old site Focus all attention on building up content on the new website Ask the people linking to the old site to my new site instead (I wonder how many will actually do so...) Where possible, setup a 301 redirect from pages on the old site to their closest match on the new site Setup a 301 redirect from the old site's home page to new site's homepage Sounds good, right? But there is one issue I need some advice on... The old site has about 100 pages that do not have a good match on the new site. These pages are outdated or inferior quality, so it doesn't really make sense to rewrite them and put them on the new site. I call these my "black sheep pages". So... for these "black sheep pages" should I (A) redirect the urls to the new site's homepage (B) redirect the urls the old site's home page (which in turn, redirects to the new site's homepage, or (C) not redirect the urls, and let them die a lonely 404 death? OPTION A: oldsite.com/page1.php -> newsite.com
Intermediate & Advanced SEO | | AndreVanKets
oldsite.com/page2.php -> newsite.com
oldsite.com/page3.php -> newsite.com
oldsite.com/page4.php -> newsite.com
oldsite.com/page5.php -> newsite.com
oldsite.com -> newsite.com OPTION B: oldsite.com/page1.php -> oldsite.com
oldsite.com/page2.php -> oldsite.com
oldsite.com/page3.php -> oldsite.com
oldsite.com/page4.php -> oldsite.com
oldsite.com/page5.php -> oldsite.com
oldsite.com -> newsite.com OPTION 😄 oldsite.com/page1.php : do not redirect, let page 404 and disappear forever
oldsite.com/page2.php : do not redirect, let page 404 and disappear forever
oldsite.com/page3.php : do not redirect, let page 404 and disappear forever
oldsite.com/page4.php : do not redirect, let page 404 and disappear forever
oldsite.com/page5.php : do not redirect, let page 404 and disappear forever
oldsite.com -> newsite.com My intuition tells me that Option A would pass the most "link juice" to my new site, but I am concerned that it could also be seen by Google as a spammy redirect technique. What would you do? Help 😐1
