Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Googlebot being redirected but not users?
-
Hi,
We seem to have a slightly odd issue.
We noticed that a number of our location category pages were slipping off 1 page, and onto page 2 in our niche. On inspection, we noticed that our Arizona page had started ranking in place of a number of other location pages - Cali, Idaho, NJ etc. Weirdly, the pages they had replaced were no longer indexed, and would remain so, despite being fetched, tweeted etc.
One test was to see when the dropped out pages had been last crawled, or at least cached. When conducting the 'cache:domain.com/category/location' on these pages, we were getting 301 redirected to, you guessed it, the Arizona page. Very odd. However, the dropped out pages were serving 200 OK when run through header checker tools, screaming frog etc.
On the face of it, it would seem Googlebot is getting redirected when it is hitting a number of our key location pages, but users are not. Has anyone experienced anything like this? The theming of the pages are quite different in terms of content, meta etc.
Thanks.
-
Can anyone offer any insight on this? The issue shows no sign of improving, and our organic is tanking.
If this really is an issue on Google's side, and it appears based on our technical set up, how can I force Google to take note and reindex the pages?
Here are some more examples, from across a number of categories..
Category A:
Page that has dropped out of index: https://goo.gl/KEQ8Yh
Cached version of that page: https://goo.gl/DPzFWMPage that has dropped out of index: https://goo.gl/5KiQ4s Cached version of that page: https://goo.gl/myRWNg Category B: Page that has dropped out of index: https://goo.gl/pr3YQs
Cached version of that page: https://goo.gl/8SEYi5 Page that has dropped out of index: https://goo.gl/LqzDrg
Cached version of that page: https://goo.gl/iwPs45 Category
Page that has dropped out of index: https://goo.gl/YBZS7c Cached version of that page:https://goo.gl/n33QzG Page that has dropped out of index: https://goo.gl/Ht4gfO
Cached version of that page: https://goo.gl/u81vbA -
Weirdly, at the time this seemed to correct itself overnight without any fixes our end. However 6 months on and it has happened again... Only this time, all location pages have dropped out of index, but latest cache versions all redirect to the Kansas page.
Have checked log files for these relevant URLs, and all show 200 (and being crawled regularly). When you fetch them in SC the show as complete, and they are all still indexed in Bing.
Very confused!
-
Hi Nicola,
Have you checked your canonical tags to be sure that they are pointing to the correct URL? Sometimes with storefront pages people just copy/paste the same HTML, swapping out the contact information. But maybe they forgot to update the canonical tags?
Keep us updated!
-
Thanks for advice Chris. Have checked, and can't see any issues with htaccess or robots seem. A very strange one indeed!
-
Hi Anthony,
Desktop returns 200, whilst mobile returns a 302 to the mDOT site.
Thanks.
-
Hi Nicola,
Sounds like a very strange one indeed. I can't say I've ever heard of Google giving a redirect when other 3rd party crawlers give you a 200.
My only suggestion to begin the troubleshooting would be to have a look at your htaccess and maybe Robots to see if there are any directives in there addressing Google specifically.
Anthony's suggestion is also a great idea. At least you'll see what Google is picking up on those pages right now rather what they saw last time it was cached.
-
You mention these pages are returning 200 in SEO tools, but would you please share what are these URLs are returning when you Fetch as Googlebot in Google Search Console? Test it in both desktop and mobile versions.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Someone redirected his website to ours
Hi all, I have strange issue as someone redirected website http://bukmachers.pl to ours https://legalnibukmacherzy.pl We don't know exactly what to do with it. I checked backlinks and the website had some links which now redirect to us. I also checked this website on wayback machine and back in 2017 this website had some low quality content but in 2018 they made similar redirection to current one but to different website (our competitor). Can such redirection be harmful for us? Should we do something with this or leave it, as google stop encouraging to disavow low quality links.
Intermediate & Advanced SEO | | Kahuna_Charles1 -
301 Redirect in breadcrumb. How bad is it?
Hi all, How bad is it to have a link in the breadcrumb that 301 redirects? We had to create some hidden category pages in our ecommerce platform bigcommerce to create a display on our category pages in a certain format. Though whilst the category page was set to not visable in bigcommerce admin the URL still showed in the live site bread crumb. SO, we set a 301 redirect on it so it didnt produce a 404. However we have lost a lot of SEO ground the past few months. could this be why? is it bad to have a 301 redirect in the breadrcrumb.
Intermediate & Advanced SEO | | oceanstorm0 -
Tool for user intent
Hello, Is there a tool that can tell me what the user intent of my keyword is and how I should present my page (the type of content users want to see it, what questions they want answered ? Thank you,
Intermediate & Advanced SEO | | seoanalytics0 -
Blog subdomain not redirecting
Over the last few weeks I have been focused on fixing high and medium priority issues, as reported by the Moz crawler, after a recent transition to WordPress. I've made great progress, getting the high priority issues down from several hundred (various reasons, but many duplicates for things like non-www and www versions) to just five last week. And then there's this weeks report. For reasons I can't fathom, I am suddenly getting hundreds of duplicate content pages of the form http://blog.<domain>.com</domain> (being duplicates with the http://www.<domain>.com</domain> versions). I'm really unclear on why these suddenly appeared. I host my own WordPress site ie WordPress.org stuff. In Options / General everything refers to http://www.<domain>.com</domain> and has done for a number of weeks. I have no idea why the blog versions of the pages have suddenly appeared. FWIW, the non-www version of my pages still redirect to the www version, as I would expect. I'm obviously pretty concerned by this so any pointers greatly appreciated. Thanks. Mark
Intermediate & Advanced SEO | | MarkWill0 -
For how long does Google honor a 302 redirect?
Greetings! I would love some recent experiences to support our experience which is +/- 1 year old on this question. Based on our experiences around a year ago, I believe that Google will only honor a 302 temporary redirect for a relatively short period - perhaps up to a month - and then it will begin treating the redirect as a 301 redirect and will remove the old page from the index. Have others seen this? Is there an update on what the max "safe" period to have a 302 in place could be? We have a domain that is soon to experience about 3 months of "downtime" with no content on it, but the content will be back after that time. Ideally we would 302 redirect the pages elsewhere just for that downtime period. However, I don't want to do a 302 redirect if there is a risk that the pages will lose all of their accumulated authority and indexing. Basically, is there any safe way to just put the domain on ice for a few months? Please share recent experience only. Thanks for your insights!
Intermediate & Advanced SEO | | g-s-m0 -
Changing a parent category and 301 redirecting
I have a set of three pages that are subpages of a parent. The structure is as follows: mysite.com/directory/personal-widgets mysite.com/directory/commercial-widgets mysite.com/directory/widgets-services The partent page name "directory" really isn't working for where I want these pages to evolve. So I want to change it to "guides" In a world without worrying about google, I would simply change the parent page to guides, so they look like this, and be done with it: mysite.com/guides/personal-widgets But, the obvious problem is that I have external links to the page now. And the pages have a nice PR. And they also have Facebook page Likes and I don't know if I'll lose those. I know that if I should do this I should redirect the pages to the new pages of course. My question is: Will redirecting the old URL to the new URL with a 301 cause anything negative to happen that I might not be expecting? Does Google dislike Redirects for any reason, or understand they are sometimes necessary?
Intermediate & Advanced SEO | | bizzer0 -
Keyword-Rich Domains - Redirect?
Hi, Mozzers- I have a client that has a bunch of pretty nice keyword-rich domain names. Their traffic and rankings are good. They provide legal services in the Chicago area. I have lots of good content that I could use to start a blog using a domain like keyword,keyword-blog.com. Good idea? Currently I have a resources area on their website but feel like this area could be getting a little bloated and some news-related stuff isn't really appropriate. 2 Questions: Should I use one of the decent domains for a blog and build up the rankings, traffic, and link to the main site? Or is this lots of work for little payout? Both sites would be hosted in the cloud. Some of the domain names are related to their name, others are keyword or geo-targeted. Would it be wise to setup 301 redirects going to their website? Pros/cons? If you need additional info, please PM me for details. Thank you, friends! LHC
Intermediate & Advanced SEO | | lhc670 -
Htaccess Redirect with %C2%A0 in URL
Below is my setup for redirects in .htaccess file in my root word press installation. The www to non-www works well, so no problems there Other page redirects work well, too (example: redirect 301 /some-page/ http://mysite.com/another-page/ (I didn't post those because I have a few too many : ) So here it goes... RewriteEngine On
Intermediate & Advanced SEO | | pepsimoz
RewriteCond %{HTTP_HOST} ^www.mysite.com$ [NC]
RewriteRule ^(.*)$ http://mysite.com/$1 [R=301,L] BEGIN WordPress <ifmodule mod_rewrite.c="">RewriteEngine On
RewriteBase /
RewriteRule ^index.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]</ifmodule> END WordPress redirect 301 /archives/10-college- majors/ http://mysite.com/archives/10-college-majors/ redirect 301 /archives/10-college-%20majors/ http://mysite.com/archives/10-college-majors/ redirect 301 /archives/10-college-%C2%A0majors/ http://mysite.com/archives/10-college-majors/ I'm having a problem with the last 301 redirect: redirect 301 /archives/10-college-%C2%A0majors/ http://mysite.com/archives/10-college-majors/ not working... As you can see I've tried using other varations of the "space" but no go. I also used a redirect in cPanel's Redirect screen; testing all the possible options + wildcard I've also tried this: http://serverfault.com/questions/201829/using-special-characters-in-apache-mod-rewrite-rule (perhaps unsuccessfully, because it caused a 500 server error and it's a different situation in my case) I also saw something here: http://www.webmasterworld.com/apache/3908682.htm but I don't know if it works and how I would implement that + do so without compromising ALL other redirects. Note: the URL displays with a space in the address bar of all major web browsers: http://mysite.com/10-college- majors/ and goes to a 404 page I have a goregous page / PR6 / high authority site linking to the URL on my site, but they copied the URL with a space somehow. I contacted the person responsible for the website and he claims it works fine (aka he didn't check it). Is there a clean way to redirect ONLY this problematic URL without compromising other redirects, etc? Any ideas would be great. I'll respond with progress. Thanks in advance. UPDATE the redirect works, and it did work. Even so, when looking at source of page linking to mine, the URL looks like this: ``` http://mysite.com/archives/10-college- majors/ Clicking the URL in Source View in FireFox takes me to ``` http://mysite.com/archives/10-college-%C2%A0majors/ none of my 301 redirects should direct there. I don't have any redirect plugins either.0