Moz was unable to crawl your site? Redirect Loop issue

[CustomCreatives]

Moz was unable to crawl your site on Jul 25, 2017. I am getting this message for my site: It says "unable to access your homepage due to a redirect loop.

https://kuzyklaw.com/

Site is working fine and last crawled on 22nd July. I am not sure why this issue is coming.

When I checked the website in Chrome extension it saysThe server has previously indicated this domain should always be accessed via HTTPS (HSTS Protocol). Chrome has cached this internally, and did not connect to any server for this redirect. Chrome reports this redirect as a "307 Internal Redirect" however this probably would have been a "301 Permanent redirect" originally. You can verify this by clearing your browser cache and visiting the original URL again.

Not sure if this is actual issue, This is migrated on Https just 5 days ago so may be it will resolved automatically. Not sure, can anybody from Moz team help me with this?

[Jes-Extender-Australia]

HI,just checking if anyone figured out the issue with this?

[CustomCreatives]

Yes, this is actually very confusing.

I don't know on which metrics Moz is crawling the websites and providing the issues report. Few days back when I put the query I also got this issue on my website and now this issue is removed automatically.

Nothing is alarming in Google Webmasters too and when I checked manually everything seems fine. So, can't say much about this issue

So, if you will get some solution then just let me know also so that I can also work on this

Thanks anyways.

[kbates]

Hey Guys

I'm getting the same redirect loop error today for one of my client's sites. We have not changed anything on the site recently and it worked perfectly in Moz Pro Campaign for several weeks, so what's happened? The same thing happened to another client of mine a week ago. Their site crawled perfectly in Moz for weeks, but all of a sudden Moz could not crawl it because of a redirect loop issue.

The site is http://aprilrandlelaw.com/

FULL ERROR MESSAGE

We were unable to access your homepage due to a redirect loop, which prevented us from crawling the rest of your site. Your homepage is likely redirecting to itself. Because we can only crawl if we find unique pages, the redirect on your homepage is stopping us from crawling past that page. It is possible that other browsers and search engines are encountering this problem and aborting their sessions as well. We recommend eliminating any unnecessary, circular or indefinite redirects on your homepage. Also, make sure your site is not mandating cookies, which can cause circular redirects and make crawling more difficult. Typically errors like this should be investigated and fixed by the site webmaster.

[Chris661]

Hi Rahul. You can run your site through  Goodle's Pagespeed Insights tool and also see the redirects. Also there are many other things reported by Pagespeed that could be fixed. I have found optimizing images and minification to be pretty simple and Pagespeed will provide the optimized files for download.

Best!

[CustomCreatives]

Thanks Chris for your reply.

No, not plugin.

we used 301 but redirect path in Chrome is showing 302 on www and 301 then on https://kuzyklaw.com

May be this is why we are getting this issue, I will check with my developers to fix this. Thanks anyways.

[Chris661]

Hi. Hopefully MOZ team will respond but I noticed if I type "http://www.kuzyklaw.com"  I get a 301 to "https://www.kuzyklaw.com" and then another 301 to "https://kuzyklaw.com/".

One to many redirects I think. Noticed you are WP. Did you use a plugin for the https change?