Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Moz was unable to crawl your site? Redirect Loop issue
-
Moz was unable to crawl your site on Jul 25, 2017. I am getting this message for my site: It says "unable to access your homepage due to a redirect loop.
Site is working fine and last crawled on 22nd July. I am not sure why this issue is coming.
When I checked the website in Chrome extension it saysThe server has previously indicated this domain should always be accessed via HTTPS (HSTS Protocol). Chrome has cached this internally, and did not connect to any server for this redirect. Chrome reports this redirect as a "307 Internal Redirect" however this probably would have been a "301 Permanent redirect" originally. You can verify this by clearing your browser cache and visiting the original URL again.
Not sure if this is actual issue, This is migrated on Https just 5 days ago so may be it will resolved automatically. Not sure, can anybody from Moz team help me with this?
-
HI,just checking if anyone figured out the issue with this?
-
Yes, this is actually very confusing.
I don't know on which metrics Moz is crawling the websites and providing the issues report. Few days back when I put the query I also got this issue on my website and now this issue is removed automatically.
Nothing is alarming in Google Webmasters too and when I checked manually everything seems fine. So, can't say much about this issue
So, if you will get some solution then just let me know also so that I can also work on this
Thanks anyways.
-
Hey Guys
I'm getting the same redirect loop error today for one of my client's sites. We have not changed anything on the site recently and it worked perfectly in Moz Pro Campaign for several weeks, so what's happened? The same thing happened to another client of mine a week ago. Their site crawled perfectly in Moz for weeks, but all of a sudden Moz could not crawl it because of a redirect loop issue.
The site is http://aprilrandlelaw.com/
FULL ERROR MESSAGE
We were unable to access your homepage due to a redirect loop, which prevented us from crawling the rest of your site. Your homepage is likely redirecting to itself. Because we can only crawl if we find unique pages, the redirect on your homepage is stopping us from crawling past that page. It is possible that other browsers and search engines are encountering this problem and aborting their sessions as well. We recommend eliminating any unnecessary, circular or indefinite redirects on your homepage. Also, make sure your site is not mandating cookies, which can cause circular redirects and make crawling more difficult. Typically errors like this should be investigated and fixed by the site webmaster.
-
Hi Rahul. You can run your site through Goodle's Pagespeed Insights tool and also see the redirects. Also there are many other things reported by Pagespeed that could be fixed. I have found optimizing images and minification to be pretty simple and Pagespeed will provide the optimized files for download.
Best!
-
Thanks Chris for your reply.
No, not plugin.
we used 301 but redirect path in Chrome is showing 302 on www and 301 then on https://kuzyklaw.com
May be this is why we are getting this issue, I will check with my developers to fix this. Thanks anyways.
-
Hi. Hopefully MOZ team will respond but I noticed if I type "http://www.kuzyklaw.com" I get a 301 to "https://www.kuzyklaw.com" and then another 301 to "https://kuzyklaw.com/".
One to many redirects I think. Noticed you are WP. Did you use a plugin for the https change?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
What is the best strategy to SEO Discontinued Products on Ecommerce Sites?
RebelsMarket.com is a marketplace for alternative fashion. We have hundreds of sellers who have listed thousands of products. Over 90% of the items do not generate any sales; and about 40% of the products have been on the website for over 3+ years. We want to cleanup the catalog and remove all the old listings that older than 2years that do not generate any sales. What is the best practice for removing thousands of listings an Ecommerce site? do we 404 these products and show similar items? Your help and thoughts is much appreciated.
White Hat / Black Hat SEO | | JimJ3 -
Why is this site ranked #1 in Google with such a low DA (is DA not important anymore?)
Hi Guys, Would you mind helping me with the below please? I would like to get your view on it and why Google ranks a really new domain name #1 with super low domain authority? Or is Domain Authority useless now in Google? It seems like from the last update that John Mueller said that they do not use Domain Authority so is Moz Domain Authority tool not to take seriously or am I missing something? There is a new rehab in Thailand called https://thebeachrehab.com/ (Domain authority 13)It's ranked #1 in Google.co.th for these phrases: drug rehab thailand but also for addiction rehab thailand. So when checking the backlink profile it got merely 21 backlinks from really low DA sites (and some of those are really spammy or not related). Now there are lots of sites in this industry here which have a lot higher domain authority and have been around for years. The beach rehab is maybe only like 6 months old. Here are three domains which have been around for many years and have much higher DA and also more relevant content. These are just 3 samples of many others... <cite class="iUh30">https://www.thecabinchiangmai.com (Domain Authority 52)</cite>https://www.hope-rehab-center-thailand.com/ (Domain Authority 40)https://www.dararehab.com (Domain Authority 32) These three sites got lots of high DA backlinks (DA 90++) from strong media links like time.com, theguardian.com, telegraph.co.uk etc. (especially thecabinchiangmai.com) but the other 2 got lots of solid backlinks from really high DA sites. So when looking at the content, thebeachrehab.com has less content as well. Can anyone have a look and let me know your thoughts why Google picks a brand new site, with DA 13 and little content in the top compared to competition? I do not see the logic in this? Cheers
White Hat / Black Hat SEO | | igniterman75
John0 -
Robots.txt file in Shopify - Collection and Product Page Crawling Issue
Hi, I am working on one big eCommerce store which have more then 1000 Product. we just moved platform WP to Shopify getting noindex issue. when i check robots.txt i found below code which is very confusing for me. **I am not getting meaning of below tags.** Disallow: /collections/+ Disallow: /collections/%2B Disallow: /collections/%2b Disallow: /blogs/+ Disallow: /blogs/%2B Disallow: /blogs/%2b I can understand that my robots.txt disallows SEs to crawling and indexing my all product pages. ( collection/*+* ) Is this the query which is affecting the indexing product pages? Please explain me how this robots.txt work in shopify and once my page crawl and index by google.com then what is use of Disallow: Thanks.
White Hat / Black Hat SEO | | HuptechWebseo0 -
How to 301 redirect from old domain and their pages to new domain and pages?
Hi i am a real newbie to this and i hope for a guide on how to do this. I seen a few moz post and is quiet confusing hopefully somebody able to explain it in layman terms to me. I would like to 301 redirect this way, both website contain the same niche. oldwebsite.com > newwebsite.com and also its pages..... oldwebsite.com/test >newwebsite.com/test So my question here is i would like to host my old domain and its pages in my new website hosting in order to redirect to my new domain and its pages how do i do that? would my previous page link overwrite my new page link? or it add on the juice link? Do i need to host the whole old domain website into my new hosting in order to redirect the old pages? really confusing here, thanks!
White Hat / Black Hat SEO | | andzon0 -
Website not listing in google - screaming frog shows 500 error? What could the issue be?
Hey, http://www.interconnect.org.uk/ - the site seems to load fine, but for some reason the site is not getting indexed. I tried running the site on screaming frog, and it gives a 500 error code, which suggests it can't access the site? I'm guessing this is the same problem google is having, do you have any ideas as to why this may be and how I can rectify this? Thanks, Andrew
White Hat / Black Hat SEO | | Heehaw0 -
Tags on WordPress Sites, Good or bad?
My main concern is about the entire tags strategy. The whole concept has really been first seen by myself on WordPress which seems to be bringing positive results to these sites and now there are even plugins that auto generate tags. Can someone detail more about the pros and cons of tags? I was under the impression that google does not want 1000's of pages auto generated just because of a simple tag keyword, and then show relevant content to that specific tag. Usually these are just like search results pages... how are tag pages beneficial? Is there something going on behind the scenes with wordpress tags that actually bring benefits to these wp blogs? Setting a custom coded tag feature on a custom site just seems to create numerous spammy pages. I understand these pages may be good from a user perspective, but what about from an SEO perspective and getting indexed and driving traffic... Indexed and driving traffic is my main concern here, so as a recap I'd like to understand the pros and cons about tags on wp vs custom coded sites, and the correct way to set these up for SEO purposes.
White Hat / Black Hat SEO | | WebServiceConsulting.com1 -
Would linking out to a gambling/casino site, harm my site and the other sites it links out to?
I have been emailed asking if I sell links on one of my sites. The person wants to link out to slotsofvegas[dot]com or similar. Should I be concerned about linking out to this and does it reduce the link value to any of the other sites that the site links out to? Thanks, Mark
White Hat / Black Hat SEO | | Markus1111