Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Track AI Overviews in Keyword Research
      Moz Pro

      Track AI Overviews in Keyword Research

      Try it free!
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. Moz Tools
    3. Moz Bar
    4. Limit MOZ crawl rate on Shopify or when you don't have access to robots.txt

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Limit MOZ crawl rate on Shopify or when you don't have access to robots.txt

    Moz Bar
    3
    3
    1025
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • AllAboutShapewear
      AllAboutShapewear last edited by

      Hello. I'm wondering if there is a way to control the crawl rate of MOZ on our site. It is hosted on Shopify which does not allow any kind of control over the robots.txt file to add a rule like this:

      User-Agent: rogerbot Crawl-Delay: 5

      Due to this, we get a lot of 430 error codes -mainly on our products- and this certainly would prevent MOZ from getting the full picture of our shop.

      Can we rely on MOZ's data when critical pages are not being crawled due to 430 errors? Is there any alternative to fix this? Thanks

      1 Reply Last reply Reply Quote 2
      • AllAboutShapewear
        AllAboutShapewear @dave.kudera last edited by

        Hello Dave. Thanks for your reply. We are aware this is not affecting us being temporary and exclusive to the MOZ bot so that's why we are worried about the data-set issues.

        As I mentioned most of our excluded content are products, we can't be certain that MOZ has every keyword and that the ones discovered are being weighted correctly.

        Understandably Shopify might never make robots.txt available so it would be nice for MOZ to identify the web as a shop hosted on Shopify (a moz.txt file) and apply a rate limiting, at the very least allow the user to control the crawl parameters from our control panels for those SaaS apps that block these core functions.

        Hope MOZ and Shopify one day have a coffee and find a way to figure this out. But meanwhile, Is there any way to request crawls in specific folders?  something like "domain.com/products/*****"

        1 Reply Last reply Reply Quote 1
        • dave.kudera
          dave.kudera Staff last edited by

          hey, Dave from the Help Team here.

          The 430 error seems to be a result of shopify blocking our bot from accessing those pages temporarily. We have seen instances where this clears up after the second crawl, so keep your eye out for your weekly campaign update email in the meantime.

          The good news is, that your human visitors will still be able to access your pages to do their shopping, phew!

          Thanks so much for letting us know. We'll track this issue and look into a fix. I'm sorry I don't have better news for you at this time.

          AllAboutShapewear 1 Reply Last reply Reply Quote 2
          • 1 / 1
          • First post
            Last post

          Got a burning SEO question?

          Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


          Start my free trial


          Browse Questions

          Explore more categories

          • Moz Tools

            Chat with the community about the Moz tools.

          • SEO Tactics

            Discuss the SEO process with fellow marketers

          • Community

            Discuss industry events, jobs, and news!

          • Digital Marketing

            Chat about tactics outside of SEO

          • Research & Trends

            Dive into research and trends in the search industry.

          • Support

            Connect on product support and feature requests.

          • See all categories

          Related Questions

          • Alisa884488

            Moz DA Factors

            Hello Folks, I just wanna know that on which factors does Moz calculates DA ...? and also wanna know my site DA can anyone tell me Helmet Best

            Moz Bar | | Alisa884488
            0
          • TeamViviRealEstate

            Moz says "Title Too Long", Yoast says title is the perfect length. Who's right?

            For a bunch of my pages, the MOZ Crawl Report says "Title Too Long". Yoast on my site tells me that the titles are the correct length. How can these two things be at odds with each other? Which one is right?

            Moz Bar | | TeamViviRealEstate
            0
          • fictionarts

            Moz Keyword Tool Monthly Volume

            Ive recently put together a Keyword List of about 100 keywords on the Moz Keyword Explorer tool. One keyword, aerial filming, stood out as very low search volume of 51 - 100. I took the same 100 keywords and passed them through the Google Keyword Planner by Google AdWords. Aerial Filming has an average search volume of 1k - 10k according to the Keyword Planner. Even though Keyword Planner gives me a range of 1k - 10k, the lowest number is still 10 times higher than what the Moz Keyword Explorer was indicating. This drastic difference of volume was consistent across all 100 keywords. All of the Monthly Volume numbers were divided by 10. Why does Moz Keyword Tool display a search volume that is 10x less than what Google Keyword Planner is suggesting?

            Moz Bar | | fictionarts
            0
          • alisacromer

            Need to solve "Oops our crawlers were unable to access" url for new campaign

            I'm putting the url designfirstkitchenandbath.com and getting the "oops! our crawlers were unable to access the site. Since this site is a potential client, which shows up online, I can't get access to fix the code, plus while I can write a little html I don't feel comfortable working with hard, live code on someonelse's site. Anyone have a simple solution?

            Moz Bar | | alisacromer
            0
          • kellyjcoop

            Learn how to use MozBar to analyze competitors' schema markup. Get you Daily SEO Fix!

            Schema markup helps Google and Bing identify what your (and your competitors') website pages are all about and as a result, helps search engines better index them. Better indexing can lead to better rankings for relevant keywords and phrases and herein lies the opportunity. In today's Daily SEO FiX, Jordan shows you how to use MozBar to analyze the schema markup of the competition and optimize your own site and pages for rich snippets. If you don't have MozBar, no worries! You may download it for free here. This video is part of The Moz Daily SEO Fix tutorial series--Moz tool tips and tricks in under 2 minutes. To watch all of our videos so far, and to subscribe to future ones, make sure to visit the Daily SEO Fix channel on YouTube.

            Moz Bar | | kellyjcoop
            1
          • HB17

            Moz Bar Not Showing DA?

            Hello all, This could be something to do with our site or the Moz bar on Chrome, I just need to know which it is so if it is our website we can look into it further. On certain sections of our website the Moz bar doesn't display any Domain Authority, not even zero, the bar just isn't present. These types of pages are php which pull in data through a feed daily. Speaking to an SEO expert they said it could be where the page is being updated so frequently, or it could be something more sinister and technically not quite right. Does anyone have any ideas? Is the Moz bar just not working for these types os pages or is it more likely something to do with my site? Ironically it's these pages which I'm having trouble with that are not showing in SERPs! Thanks! 3Foorka

            Moz Bar | | HB17
            6
          • -Ash-

            Has using Moz got me banned from Google search?

            Dear fellow Mozzers, For the last couple of weeks when ever I do a google search I have to enter a captcha code. Now I hardly use google anymore which is annoying ! Then I went onto support.google.com and saw this:   https://support.google.com/websearch/answer/86640?hl=en&ref_topic=3378866 "Automated traffic includes: Sending searches from a robot, computer program, automated service, or search scraper Using software that sends searches to Google to see how a website or webpage ranks on Google" Is Moz alone doing this? Thanks in advance for your response. Ash

            Moz Bar | | -Ash-
            0
          • Rebeca1

            Weird back link showed in moz crawl

            Some time ago somebody from this site: http://dianibeach.com created a weird link to our site which had on the end db. Later we have realized that the link was coming from every footer on each page. I believe that the back links from footer does not have realy value and even the more of them the less value. We have asked the guy to remove that links as I thought it might harm our site more then help. Now I I was very surprised to find this link in moz crawl error as second top page on our site in current index??? Can somebody explain how is this possible?? The most ridiculous thing is that when I click on that link it realy opens our site! How is that possible, what is it? This is the link: http://villasdiani.com/?db Thank you very much for any help with this

            Moz Bar | | Rebeca1
            0

          Get started with Moz Pro!

          Unlock the power of advanced SEO tools and data-driven insights.

          Start my free trial
          Products
          • Moz Pro
          • Moz Local
          • Moz API
          • Moz Data
          • STAT
          • Product Updates
          Moz Solutions
          • SMB Solutions
          • Agency Solutions
          • Enterprise Solutions
          • Digital Marketers
          Free SEO Tools
          • Domain Authority Checker
          • Link Explorer
          • Keyword Explorer
          • Competitive Research
          • Brand Authority Checker
          • Local Citation Checker
          • MozBar Extension
          • MozCast
          Resources
          • Blog
          • SEO Learning Center
          • Help Hub
          • Beginner's Guide to SEO
          • How-to Guides
          • Moz Academy
          • API Docs
          About Moz
          • About
          • Team
          • Careers
          • Contact
          Why Moz
          • Case Studies
          • Testimonials
          Get Involved
          • Become an Affiliate
          • MozCon
          • Webinars
          • Practical Marketer Series
          • MozPod
          Connect with us

          Contact the Help team

          Join our newsletter
          Moz logo
          © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
          • Accessibility
          • Terms of Use
          • Privacy

          Looks like your connection to Moz was lost, please wait while we try to reconnect.