Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • SEO Q&A
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • Case Studies
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • Case Studies

        Explore how Moz drives ROI with a proven track record of success.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. Moz Tools
    3. Moz Bar
    4. Limit MOZ crawl rate on Shopify or when you don't have access to robots.txt

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Limit MOZ crawl rate on Shopify or when you don't have access to robots.txt

    Moz Bar
    3
    3
    999
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • AllAboutShapewear
      AllAboutShapewear last edited by

      Hello. I'm wondering if there is a way to control the crawl rate of MOZ on our site. It is hosted on Shopify which does not allow any kind of control over the robots.txt file to add a rule like this:

      User-Agent: rogerbot Crawl-Delay: 5

      Due to this, we get a lot of 430 error codes -mainly on our products- and this certainly would prevent MOZ from getting the full picture of our shop.

      Can we rely on MOZ's data when critical pages are not being crawled due to 430 errors? Is there any alternative to fix this? Thanks

      1 Reply Last reply Reply Quote 2
      • AllAboutShapewear
        AllAboutShapewear @dave.kudera last edited by

        Hello Dave. Thanks for your reply. We are aware this is not affecting us being temporary and exclusive to the MOZ bot so that's why we are worried about the data-set issues.

        As I mentioned most of our excluded content are products, we can't be certain that MOZ has every keyword and that the ones discovered are being weighted correctly.

        Understandably Shopify might never make robots.txt available so it would be nice for MOZ to identify the web as a shop hosted on Shopify (a moz.txt file) and apply a rate limiting, at the very least allow the user to control the crawl parameters from our control panels for those SaaS apps that block these core functions.

        Hope MOZ and Shopify one day have a coffee and find a way to figure this out. But meanwhile, Is there any way to request crawls in specific folders?  something like "domain.com/products/*****"

        1 Reply Last reply Reply Quote 1
        • dave.kudera
          dave.kudera Staff last edited by

          hey, Dave from the Help Team here.

          The 430 error seems to be a result of shopify blocking our bot from accessing those pages temporarily. We have seen instances where this clears up after the second crawl, so keep your eye out for your weekly campaign update email in the meantime.

          The good news is, that your human visitors will still be able to access your pages to do their shopping, phew!

          Thanks so much for letting us know. We'll track this issue and look into a fix. I'm sorry I don't have better news for you at this time.

          AllAboutShapewear 1 Reply Last reply Reply Quote 2
          • 1 / 1
          • First post
            Last post

          Got a burning SEO question?

          Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


          Start my free trial


          Browse Questions

          Explore more categories

          • Moz Tools

            Chat with the community about the Moz tools.

          • SEO Tactics

            Discuss the SEO process with fellow marketers

          • Community

            Discuss industry events, jobs, and news!

          • Digital Marketing

            Chat about tactics outside of SEO

          • Research & Trends

            Dive into research and trends in the search industry.

          • Support

            Connect on product support and feature requests.

          • See all categories

          Related Questions

          • Kingalan1

            Will Removing or Disavowing Toxic Links Improve MOZ Domain Authority?

            The vast majority of the 140 domains that link to our website are very low quality directories or and other toxic links. Only about 20-30 domains are not toxic (according to Link Research Tools confirmed by out manual inspection of these links). Would removing some of these links improve of MOZ Domain Rank? What if we cannot remove them, can NOZ detect a disavow file? In general would improving the ratio between good quality and poor quality links improve domain authority? Thanks,
            Alan

            Moz Bar | | Kingalan1
            2
          • jamesh.rich01

            Moz not updating the spam score metrics

            Hi Experts, I have done everything to come over the following metrics flagged as spam on my website by Moz, few months ago. But, Moz has not updated the spam score yet. ✓Low MozTrust or MozRank Score - improved from 2 to 4.5
            ✓Large Site with Few Links - My website have more than 6K backlinks
            ✓Small Proportion of Branded Links - My website have a good amount of branded backlinks
            ✓Thin Content - Every webpage on website has more than 500 words content
            ✓External Links in Navigation - There is no external link in navigation other than social media links
            ✓No Contact Info - The proper address has alreay been placed on website footer
            ✓Low Number of Pages Found - I am wondering if there are any standard score or number of links to reach to remove these flag?
            Also, please suggest some ways that will help me improve moz spam score at faster rate. Thanks for your help in advance!"

            Moz Bar | | jamesh.rich01
            0
          • NortonSupportSEO

            Moz tool bar shows "No markup schema" in webpage despites having proper schema code in page.

            We have proper markup schema installed in webpage (validated using data structure tool by google) but moz tool bar says "Schema.org not found on this page." What should be the problem ?

            Moz Bar | | NortonSupportSEO
            1
          • fictionarts

            Moz Keyword Tool Monthly Volume

            Ive recently put together a Keyword List of about 100 keywords on the Moz Keyword Explorer tool. One keyword, aerial filming, stood out as very low search volume of 51 - 100. I took the same 100 keywords and passed them through the Google Keyword Planner by Google AdWords. Aerial Filming has an average search volume of 1k - 10k according to the Keyword Planner. Even though Keyword Planner gives me a range of 1k - 10k, the lowest number is still 10 times higher than what the Moz Keyword Explorer was indicating. This drastic difference of volume was consistent across all 100 keywords. All of the Monthly Volume numbers were divided by 10. Why does Moz Keyword Tool display a search volume that is 10x less than what Google Keyword Planner is suggesting?

            Moz Bar | | fictionarts
            0
          • TMI.com

            Moz Bar doesn't Show Anything

            Hi, I use the MozBar chrome extension, and it has worked fine in the past. But lately it doesn't show any metrics. Am I missing an update or something? Thanks.

            Moz Bar | | TMI.com
            0
          • mediaxplain.nl

            Moz crawler only crawls one page?!

            Hello there, I'm using Moz for a while and I'm very pleased with the tool and community. But for the first time I encountered a problem. We are trying to run a crawler for a client's website but only one page (only the homepage) was crawled. We tried to do a test on a more detailed level (maybe there is something wrong with the homepage). My campaign test's crawl came back for the Producten folder (level deeper than homepage), and it was also only a 1 page crawl with a 200 status. I did look at the robots.txt file now, and it is very restrictive, but there is nothing that I can clearly see that would explain why the crawl isn't working. Hopefully someone can point us at the right direction. Thanks in advance, Jeremy

            Moz Bar | | mediaxplain.nl
            0
          • bkuhn1

            Does Moz have a Hashtag tracker?

            If not, why not? And what are you using?

            Moz Bar | | bkuhn1
            0
          • HB17

            Moz Bar Not Showing DA?

            Hello all, This could be something to do with our site or the Moz bar on Chrome, I just need to know which it is so if it is our website we can look into it further. On certain sections of our website the Moz bar doesn't display any Domain Authority, not even zero, the bar just isn't present. These types of pages are php which pull in data through a feed daily. Speaking to an SEO expert they said it could be where the page is being updated so frequently, or it could be something more sinister and technically not quite right. Does anyone have any ideas? Is the Moz bar just not working for these types os pages or is it more likely something to do with my site? Ironically it's these pages which I'm having trouble with that are not showing in SERPs! Thanks! 3Foorka

            Moz Bar | | HB17
            6

          Get started with Moz Pro!

          Unlock the power of advanced SEO tools and data-driven insights.

          Start my free trial
          Products
          • Moz Pro
          • Moz Local
          • Moz API
          • Moz Data
          • STAT
          • Product Updates
          Moz Solutions
          • SMB Solutions
          • Agency Solutions
          • Enterprise Solutions
          Free SEO Tools
          • Domain Authority Checker
          • Link Explorer
          • Keyword Explorer
          • Competitive Research
          • Brand Authority Checker
          • Local Citation Checker
          • MozBar Extension
          • MozCast
          Resources
          • Blog
          • SEO Learning Center
          • Help Hub
          • Beginner's Guide to SEO
          • How-to Guides
          • Moz Academy
          • API Docs
          About Moz
          • About
          • Team
          • Careers
          • Contact
          Why Moz
          • Case Studies
          • Testimonials
          Get Involved
          • Become an Affiliate
          • MozCon
          • Webinars
          • Practical Marketer Series
          • MozPod
          Connect with us

          Contact the Help team

          Join our newsletter
          Moz logo
          © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
          • Accessibility
          • Terms of Use
          • Privacy

          Looks like your connection to Moz was lost, please wait while we try to reconnect.