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  4. Apple Maps isn't syncing

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Solved Apple Maps isn't syncing

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  • Beth_Shockley
    Beth_Shockley Subscriber last edited by Oct 1, 2024, 8:52 PM

    Hi there! I have been using Mozlocal for a local client for a few months now. They recently opened, so I began the syncing process a few weeks ago. Apple Maps is reporting as synced when I view it in my Listings, but when viewing the actual listing on Apple Maps, the hours are very wrong. It is an important time of year for this business, and appearing as not open for 6 days a week is not great. Is there anything else I can do through Mozlocal to get this listing fully synced?

    1 Reply Last reply Reply Quote 0
    • sarahwalsh
      sarahwalsh last edited by Oct 18, 2024, 1:06 PM

      Manually verify the listing on Apple Maps and update directly.
      Resubmit changes through Mozlocal to ensure re-syncing.
      Contact Mozlocal support if issues persist to troubleshoot further. This can help with improving your local seo.

      1 Reply Last reply Reply Quote 0
      • sarahwalsh
        sarahwalsh last edited by Oct 18, 2024, 1:06 PM

        Manually verify the listing on Apple Maps and update directly.
        Resubmit changes through Mozlocal to ensure re-syncing.
        Contact Mozlocal support if issues persist to troubleshoot further. This can help with improving your local seo.

        1 Reply Last reply Reply Quote 0
        • Beth_Shockley
          Beth_Shockley Subscriber @sarahwalsh last edited by Oct 17, 2024, 8:28 PM

          @sarahwalsh Good question. I believe that has been done already, but I will double check! Thanks for the suggestion!

          1 Reply Last reply Reply Quote 0
          • meharhassan1258
            meharhassan1258 last edited by Oct 15, 2024, 10:37 AM

            If Apple Maps isn’t syncing, try these quick fixes:

            Check iCloud Settings: Ensure Maps is enabled in iCloud under Settings > [Your Name] > iCloud.
            Update iOS: Make sure you have the latest iOS version, as updates can resolve syncing issues.
            Check Internet Connection: Syncing requires a stable internet connection, so verify your Wi-Fi or cellular data.
            Restart Devices: Restart your iPhone, iPad, or Mac to refresh the system.
            Sign Out and Back into iCloud: Sometimes, signing out and back in can re-trigger sync.
            Reset Location & Privacy: Go to Settings > General > Reset > Reset Location & Privacy.
            If none of these work, contact Apple Support for further assistance.

            1 Reply Last reply Reply Quote 0
            • USATube15
              USATube15 last edited by Oct 14, 2024, 9:28 AM

              @Beth_Shockley said in Apple Maps isn't syncing:
              Hi! It sounds frustrating to deal with incorrect hours on such an important platform. While MozLocal reports the listing as synced, it’s possible that the data hasn't fully propagated to Apple Maps yet. Here's what you can try:

              Check for Manual Edits: Sometimes, listings might be manually edited by Apple users or local guides. Verify if any manual changes were made to the business hours on Apple Maps.

              Resubmit Through MozLocal: Go back to your MozLocal dashboard and manually re-sync the data to Apple Maps. You can also update the business hours to ensure everything is correctly entered before resubmitting.

              Apple Maps Connect: If MozLocal continues to show syncing issues, consider logging into Apple Maps Connect and manually update the hours there. This can help you regain control over the listing directly.

              Wait and Monitor: It might take some time for Apple Maps to reflect the correct information. Monitor it for a few days after re-syncing or manual updates.

              For those looking for an easy-to-use app with features like background music and multilingual support, check out YMusic for iOS. It might not solve your Apple Maps issue, but it's great for background entertainment while troubleshooting!>

              1 Reply Last reply Reply Quote 0
              • sarahwalsh
                sarahwalsh last edited by Oct 10, 2024, 4:15 PM

                Have you asked the web designers to add Schema-Mark-Up for the address and NAP information?

                Beth_Shockley 1 Reply Last reply Oct 17, 2024, 8:28 PM Reply Quote 0
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