Google Analytics Real Time Not Working! :(
-
Hello Everyone,
Today, the real time feature in my google analytics stopped working. I am able to see that traffic is visiting my site, but not in real time. The real time count is usually at 0. But, there are some instances where real time will come back online, but there will be only 1 unique visitor. At any given time, our website usually has 20 visitors or so..Has anyone encountered this issue? Where should i start looking for fixes? What are the possible problems? Thanks!
-
Also seen a couple of times that it wasn't updating for a couple of hours and only recording a subset of data from certain regions.
-
Have you added a filtered view to the profile? If so, you may only be looking at the filtered view and there are no users that fall into that filter/report.
Do you use Real time reports often? If you do not frequently visit the real time reports then Google does sometimes suspend real time reports. After viewing the real time reports, the data should return in a couple hours.
Lastly, are you certain the tag is firing properly and you have users on the site? If only users within your network are on the site and you have an IP filter enabled, it would report 0 users. Try and open your site (and remain active on the site) from a computer not on your admin network and see if the report counts the visitors.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Analytics goals only show unique event triggers
I have some goals in GA which is linked to different event triggers. However I've found out that the goal is only showing the unique event triggers and not the total. I need it to show the total in order to be accurate. Is there any way to switch that option? I can't find any options like that in GA or guides to do so.
Reporting & Analytics | | WebGain0 -
Www.google-analytics.com/analytics.js what is this link doing on my website?
Hello Expert, I am using google tag manager and google analytic is already configured in that now i just want to confirm when i do inspect element of my home page in that i can see this link - http://www.google-analytics.com/analytics.js where as if i do view source of my page then it is not visible. so what is this link - www.google-analytics.com/analytics.js and what role it play? Do we really need this link to be present on website? Regards, Raghuvinder
Reporting & Analytics | | raghuvinder0 -
Adwords in google analytic Transaction showing more than actual adwords
Hello Experts, Compared to my google adwords account , transaction showing more in adwords for google analytic. May i know where i am going wrong? Thanks! Dev
Reporting & Analytics | | devdan0 -
Apple.com showing in Google Analytics "My Top Active Pages" - Why?
Hi Mozzers This has more than likely been asked before but my searches have left me empty handed so I have asked on here ( sorry! ) Please see attached screenshot, do you have any idea why apple.com is showing in my top pages? I'm just curious more than anything as this isn't the first time I've noticed it. Anybody know? Happy Friday people, cheers Jamie CiTCA5b.png
Reporting & Analytics | | SanjidaKazi1 -
Google Analytics and Bounce Rates Query - Should I block access from foreign countries ?
Hi , When I look at my google analytics for my UK Website, I can see alot of visits come from outside the UK , i.e Brazil and USA. Both of which give me almost 100% bounce rates from people visiting from there. I am wondering, if google looks at bounce rates with regards to ranking factors and should I therefore block access to my site from visitors outside the UK ?... Would this help increase my rankings ? Given that we only serve uk customers, I cant see any benefit of allowing non uk customers the ability to see the site . what does people think ? thanks pete
Reporting & Analytics | | PeteC121 -
Advanced Segment on Google Analytics
Hello there, hope everyone is allright and rockin' the SEO world 🙂 Was wondering if anyone could give a tip on how to configure an 'Advanced Segment' on Google Analytics. Basically I need to isolate traffic for 4 specific subfolders. E.g. www.mywebsite.com/solutions/A www.mywebsite.com/solutions/B www.mywebsite.com/solutions/C www.mywebsite.com/solutions/D/part1 Please note that the website has more pages under the specific section. E.g www.mywebsite.com/solutions/Z www.mywebsite.com/solutions/D/part2 but I only need to isolate the 4 directories (and their own sub-folders) mentioned above. Any idea how I could do this? Thanks a lot Joe
Reporting & Analytics | | Joseph.Volcy0 -
Google Analytics - Cross Domain Tracking Goals
Hi guys, looking at the best way to organize this - Site 1 - Shoe Store - (Old site with analytic history - UA-12345-1) Site 2 - Clothing Store - (Brand New UA-54321-1) Right now i have 2 separate GA Accounts for the sites. But i would like to track goals from Site 2 to Site 1. For that i need to set up cross domain tracking. So i take it i would need to create another account under Site 1 - (UA-12345-2) and put that new code on Site 2? Or do the UA numbers have to be exact? example both 12345-1? In which case, i would need to set up 2 different profiles with filtering? Main concern is i want to keep separate data for both sites, espically if UA's will be the same. Trying to visualize - UA-12345-1 Profile 1Shoes/Master Profile 2 Shoes Profile 3 Clothes Or UA-12345-1 Shoes UA-12345-2 Clothes Thanks, Mike
Reporting & Analytics | | IsHot0 -
Google Analytics
Hi I added one google analytics account with a third party business as an admin, and I accidentally shared all the accounts of my clients. So this business have access to all my google analytics account. How do I remove them as an admin of all the GA accounts except the one they need? A step by step process is welcomed 🙂 Thank you,
Reporting & Analytics | | Ideas-Money-Art0