Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How do I get rid of rogue listings?
-
Unfortunately, Google has taken bits and pieces of my business and combined it with non-existent businesses and other rogue information. So now my business has 3 locations.
One proper listing that I created and manage.
One that uses my website address but nothing else is correct in the listing.
One that contains my name(incorrectly), but the address and everything else about it is incorrect.
I have reported these places many times but they continue to hang around and I am lost/confused on what to do next.
Please advise.
-
Hi Dignan,
The appropriate thing to do in cases like these it to go through the REPORT A PROBLEM link at the bottom of each problematic Place Page. It's a good idea to be signed into your account while doing this. Describe the situation and link to the correct listing for your business in the wizard. State that you have only one address - the one on your authoritative listing. Ask that these 2 other listings be removed.
Wait 4-6 weeks to hear back from Google (could take considerably less time these days, actually). If you do not see resolution, then take the matter to the new Google Places Help Forum. The new forum will be here:
http://groups.google.com/a/googleproductforums.com/forum/#!forum/maps
Explain the steps you have taken and ask if a Top Contributor can please help you obtain resolution.
*In your shoes, I would also do some sleuthing to try to figure out where the other data is coming from...it's coming from somewhere and discovering the origin may help you to surmise what is going on.
Hope this helps and good luck!
Miriam
-
As you have your listing I would suggest that you continue to try and get those listings removed by reporting it to Google.
One way that you can demonstrate that your verified listing is the "credible" and only one is through local citation linkbuilding and getting people to place reviews on your listing.
The more activity will show hopefully push the other two down in SERP's and eventually be removed from Google.
Good luck,
Vahe
-
HI Brent,
Thanks for the reply. As of last week the phone numbers were different on the rogue listings, but I just checked...and guess what...both now have MY phone number.
So it looks like I could claim them. It was advised that the best way to deal with these listings would be to just report them to Google, opposed to claiming them.
They mentioned it was against the rules for me to have more than one listing(even if my intention was to nix the two rogue listings.)
Care to share your input?
-
This may be obvious but you haven't mentioned it. Did you try to claim the listings? Or are they already verified and claimed by somebody else?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Why My site pages getting video index viewport issue?
Hello, I have been publishing a good number of blogs on my site Flooring Flow. Though, there's been an error of the video viewport on some of my articles. I have tried fixing it but the error is still showing in Google Search Console. Can anyone help me fix it out?
Technical SEO | | mitty270 -
Nofollow/Noindex Category Listing Pages with Filters
Our e-commerce site currently has thousands of duplicate pages indexed because category listing pages with all the different filters selected are indexed. So, for example, you would see indexed: example.com/boots example.com/boots/black example.com/boots/black-size-small etc. There is a logic in place that when more than one filter is selected all the links on the page are nofollowed, but Googlebot is still getting to them, and the variations are being indexed. At this point I'd like to add 'noindex' or canonical tags to the filtered versions of the category pages, but many of these filtered pages are driving traffic. Any suggestions? Thanks!
Technical SEO | | fayfr0 -
URLs in Greek, Greeklish or English? What is the best way to get great ranking?
Hello all, I am Greek and I have a quite strange question for you. Greek characters are generally recognized as special characters and need to have UTF-8 encoding. The question is about the URLs of Greek websites. According the advice of Google webmasters blog we should never put the raw greek characters into the URL of a link. We always should use the encoded version if we decide to have Greek characters and encode them or just use latin characters in the URL. Having Greek characters un-encoded could likely cause technical difficulties with some services, e.g. search engines or other url-processing web pages. To give you an example let's look at A) http://el.wikipedia.org/wiki/%CE%95%CE%BB%CE%B2%CE%B5%CF%84%CE%AF%CE%B1which is the URL with the encoded Greek characters and it shows up in the browser asB) http://el.wikipedia.org/wiki/Ελβετία The problem with A is that everytime we need to copy the URL and paste it somewhere (in an email, in a social bookmark site, social media site etc) the URL appears like the A, plenty of strange characters and %. This link sometimes may cause broken link issues especially when we try to submit it in social networks and social bookmarks. On the other hand, googlebot reads that url but I am wondering if there is an advantage for the websites who keep the encoded URLs or not (in compairison to the sites who use Greeklish in the URLs)! So the question is: For the SEO issues, is it better to use Greek characters (encoded like this one http://el.wikipedia.org/wiki/%CE%95%CE%BB%CE%B2%CE%B5%CF%84%CE%AF%CE%B1) in the URLs or would it be better to use just Greeklish (for example http://el.wikipedia.org/wiki/Elvetia ? Thank you very much for your help! Regards, Lenia
Technical SEO | | tevag0 -
Unnecessary pages getting indexed in Google for my blog
I have a blog dapazze.com and I am suffering from a problem for a long time. I found out that Google have indexed hundreds of replytocom links and images attachment pages for my blog. I had to remove these pages manually using the URL removal tool. I had used "Disallow: ?replytocom" in my robots.txt, but Google disobeyed it. After that, I removed the parameter from my blog completely using the SEO by Yoast plugin. But now I see that Google has again started indexing these links even after they are not present in my blog (I use #comment). Google have also indexed many of my admin and plugin pages, whereas they are disallowed in my robots.txt file. Have a look at my robots.txt file here: http://dapazze.com/robots.txt Please help me out to solve this problem permanently?
Technical SEO | | rahulchowdhury0 -
Getting a video displaying a lightbox indexed
We have created a video for a category page with the goal of building links to the page and improving the conversion rate of visitors to the page. This category is Christmas oriented so we want to get the video dropped in ASAP. Unfortunately there was a mixup with our developer and he created a lightbox pop-up to display the video on the category page. I'm concerned this will hurt our ability to get the video indexed in Google. Here was his response. Is what he says here true? "With the video originally being in lightbox the iFrame Embed was enough since the video can't be on the page, it would have to be hidden on the page which is ignored by Google. The SEO would be derived from modifying the video sitemap to define the category page as the HTML page for the Wistia video and Google will make the association. The sitemap did all the heavy lifting, the schema markup did not come till later so it had no additional affect on Google other then to re-enforce the sitemap." Thanks for your help!
Technical SEO | | GManSEO0 -
How to get Google to index another page
Hi, I will try to make my question clear, although it is a bit complex. For my site the most important keyword is "Insurance" or at least the danish variation of this. My problem is that Google are'nt indexing my frontpage on this, but are indexing a subpage - www.mydomain.dk/insurance instead of www.mydomain.dk. My link bulding will be to subpages and to my main domain, but i wont be able to get that many links to www.mydomain.dk/insurance. So im interested in making my frontpage the page that is my main page for the keyword insurance, but without just blowing the traffic im getting from the subpage at the moment. Is there any solutions to do this? Thanks in advance.
Technical SEO | | Petersen110 -
Why is a 301 redirected url still getting indexed?
We recently fixed a redirect issue in a website, and although it appears that the redirection is working fine, the url in question keeps on getting crawled, indexed and cached by google. The redirect was done a month ago, and google shows cached version of it, even for a couple of days ago. Manual checking shows that its being redirected, and also a couple of online tools i checked report a 301 redirect. Do you have any idea why this could be happening? The website I'm talking about is www.hotelmajestic.gr and its being redirected to www.hotel-majestic.gr
Technical SEO | | dim_d0 -
How do I get Google to display categories instead of the URL in results?
I've seen that for some domains Google will show a nice clickable site heirarchy in place of the actual URL of a search result. See attached for an example. How do I go about achieving this type of results? categorized.png
Technical SEO | | Carlito-2569610