Getting a Google Places listing verified on an automated phone system.

[DCochrane]

I've been having issues getting my Google Places/+ listing verified as we have an automatic phone system. If you call our office you have to dial a number to reach an actual human being or before you can leave a message.

Whenever the Google Bot calls we aren't able to receive our Google Place verification code.

Currently.. there is no option to send a postcard.. which is weird because for awhile  that was the only option.

Has anyone had any success on an automated phone system & how did you do it?

Thanks!

[MiriamEllis]

Hi Strathcom,

I am looking into this for you. Trusted businesses are sometimes given the phone-only option, just as less trusted businesses are often given the postcard-only option. Let me see what I can find out for you. I will return.

Update: Looks like you have already started a thread at the Google and Your Business Forum and received a good reply from Treebles: http://productforums.google.com/forum/#!msg/business/OXYk9JlWCCY/s8n4jpjN514J[1-25] Also, in case you didn't see this similar thread, here is one with a response from Jim Jaggers regarding making 4 verification attempts to cause the postcard option to appear: http://productforums.google.com/forum/#!searchin/business/phone$20tree/business/mPIRxdm5vQw/iqcf5gh9--4J[1-25] Hope this helps!

[Intergen]

Hey Strathcom - That is strange as they did stop with texts and phone calls because of folks gaming the system.  The only way to do it was through a postcard.

But if you have the phone option do it to a direct line or your cellphone just for the verification process.  I did this previously and it didn't pull the phone number through to the listing.

Just did a little more research - Apparently one reason they do offer phone verification is if it was already listed and needs to verified only or you previously verified by phone.

[OlegKorneitchouk]

https://support.google.com/places/bin/answer.py?hl=en&answer=75569

If you try to verify your business listing by phone and it doesn't work, this could be for one of several reasons:

• You have an automated phone system or phone tree.

If you encountered any of the reasons above, please request the PIN to be sent to you by mail.

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Whats odd is that you don't have postcard verification option. I recommend you post this problem on their local business forums at http://productforums.google.com/forum/#!forum/business

Good luck!