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Error 403
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I'm getting this message "We were unable to grade that page. We received a response code of 403. URL content not parseable" when using the On-Page Report Card. Does anyone know how to go about fixing this? I feel like I've tried everything.
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I am getting 403 errors for this crazy url:
How do I get rid of this error?
I am also getting 404 errors for pages that do not exist anymore. How do I get rid of those?
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Great answers Mike!
Jessica, if you're still having issues with the Crawl Test and it seems like a tool issue, let us know at help@seomoz.org - you'll get a faster response from our Help Team for your tool questions that way (unless, of course, a mozzer like Mike beats us to it!)
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I will check that out. Thank you so much!
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Is there another folder on your server called resources? If so that maybe the problem. See this thread...
http://wordpress.org/support/topic/suddenly-getting-403-forbiden-error-on-one-page-only
I did run Xenu on your site and experienced the 403 error on that page only. There were other 404s that need to be fixed as well FYI,,,
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http://www.truckdriverschools.com/resources/
Thank you so much for your help!
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Jessica,
Is the page(s) in question indexed by Google? I
I would recommend trying another site crawl tool like Xenu Link Sleuth, GSiteCrawler and see if they are able to crawl the site without issue. Could also be something to do with your hosting company trying to prevent Denial of Service (DOS) attacks... If you want to send me the URL I am happy to crawl it for you with one of these tools.
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It is actually wordpress. Everything looks fine when visiting the URL and inside the wordpress but when I grade the SEO content it gives me the 403 error.
It happened after I added the SEO text to a page that had images within the same text box. Does that make a difference?
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seems like your website is blocking access to the file. A few questions:
1. Are you blocking robots in your txt file from this url?
2. Do you get the 403 erri when you manually visit the page?
3. What CMS if any are you using? If it is Joomla we've seen some strange things happen with some of the security modules when using crawl tools such as GSiteCrawler.
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