Moz Pro Free trial
-
Hi i got a coupon code from a hosting company for Moz seo 4 month free trial however after registering and entering my information i was charged 99$ even though it said todays charge = $ 0
i would like a refund as it doens't seem to a be a free trial
-
Okay thank you
-
Monday is a holiday, but we often have some staff that work over the holidays and on weekends, so you may hear back before Tuesday. I apologize that I don't know the exact schedule right now.
-
Okay thanks. Will you be back in business on Monday?
-
Hi! I see you've also opened a ticket with our help desk. We'll best be able to take care of billing issues in help desk, rather than Q&A. You'll be hearing back from us within a couple of days (it's a holiday weekend right now, so we may be a little slower to respond than a usual weekday).
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Solved Expired Trial, refund requested
Hi Moz team, I forgot to cancel my 30 days trial and I have never used it and I do not intend to use it.
Product Support | | GBY91
I just got an email from your side about charging 179 USD just realized after 20 hours.
I would appreciate if you can refund the money and help me out. Please kindly consider 😞 Thanks a lot for your understanding.0 -
How to remove staging Urls from being shown in MOZ as critical crawler issues?
Hi MOZs, A few months ago we were updating our website and used a staging site to do so. Soon after we realized that it was indexed by G and shown in Search so we removed it to be indexed. The staging site has since not been visible in search except for 2 links that I just found out about today. My question is how to remove the staging site URLs being shown in MOZ as crawl issues or remove completely? I want to do this because the digital reports are connected to MOZ and it shows there are currently more than 400x 4xx errors which are all because of the staging URLs. I already marked to ignore the issues but they are still showing in. Any help would be much appreciated! Thanks
Product Support | | Strausberg0 -
Moz not tracking search traffic & not displaying correctly in pdf report
Hi For one of our clients search traffic has stopped tracking and there are no error msgs. For the same client, when you save the report to pdf format, it appears as per below?
Product Support | | Nikki9590 -
Is the Moz site behind for this week
We have not gotten our updated stats for this week. Is anyone else having this problem? We usually see the updates by 6am on Tuesday mornings.
Product Support | | baseballbargains0 -
I canceled my free trial. Does Moz charge after expiring date although I canceled the free trial?
I canceled my free trial, will Moz charge after expiring date, unless I canceled?
Product Support | | Samantha-Amarakoon0 -
Forgot to cancel my trial and got billed
I was just billed $99 USD by Moz and I didn't wish the continue the subscription. Is it possible to cancel it and get a refund?
Product Support | | Stephaneham0 -
Why is Moz report showing duplicate content?
Dear Moz Community Our weekly Moz crawl diagnostic repoart is showing a significant increase in "Duplicate Page Content" errors for article pages that have unique content, unique file names, unique META title/descriptions, and unique H1 tags. Where could the duplication be coming from? Thanks for your help.
Product Support | | BoomDialogue690