Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
My Website No Longer Appears in Mobile Google Search but Does in Desktop...Why Is This?
-
For a long time my website has appeared in both desktop and mobile search in Google. Yet recently it has stopped appearing in mobile yet still on desktop. Any ideas why this is happening and how to rectify it please? Many Thanks.
-
Thanks very much Kristina. I will look into that.
-
Hi Travis,
Thanks for the reply. It actually isn't that site lol. It's ranking well at the moment on both mobile and normal search. But I will look into those factors you have mentioned, so thanks again for that.
It is actually a clients site. Until very recently it was showing on mobile and desktop in 3rd position on page 1. But has disappeared in mobile for some reason. Nothing has been done to the site to cause it. Any ideas why it would suddenly happen?
-
Google has been threatening to rank sites lower in mobile search results if they're not optimized for the mobile experience for awhile. Any chance this is the case? Look at your site and other sites that rank for the keywords in question - are the other sites serving up a better user experience?
-
I'm laboring under the apprehension that you mean the site you listed in your profile. If that is the case, based upon what I've seen - the site isn't as mobile-friendly as it could be. I would recommend looking into responsive design.
What has likely happened is your content was pretty good for queries on mobile devices, up until recently. Competitors are likely serving up content that's 'mobile-friendlier' than yours in some way. That could mean anything from faster page load speeds to actual dedicated adaptive or responsive sites have started crowding the SERPs.
However, there are more pressing concerns that can be remedied now. The www and non-www version of the site is thoroughly indexed. If there's been a change to the .htaccess file, it would be a good idea to revisit it - the sooner the better.
Also, my crawler is picking up some 500 errors in the tag and category folders. Finally, it appears there is some weirdness happening with the /log-out page. It would be best to noindex/nofollow that page and/or block it with robots.txt. It appears to be sapping crawl budget.
So I suppose:
- Look into the duplicate content issue.
- Fix crawlability issues.
If you would like, I can share a Google Sheets copy of the crawl - free of charge. Just message me from my profile. Hopefully this has been helpful.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
My website is not configured in AMP pages, but it is mobile-friendly.
Hi
Algorithm Updates | | rayabahadur
My website is not configured in AMP pages, but it is mobile-friendly.
Last month, my website was ranked to 10 positions for this keyword (Magento Development Company).
Sometimes it's showing on 25 positions but not in the top 5 positions. Here is my URL (for analysis):
https://www.nevinainfotech.com/magento-development-service/
Would you please explain why my keyword rankings are often not showing in the search listings?
Would you mind letting me know is there anything I need to change?
Thank0 -
My site is showing indexed in search console but not appearing in Serps
hi, i have recently made sites.google site and submitted to search console but when I copy paste in google , its not appearing
Algorithm Updates | | alan-shultis0 -
Best and easiest Google Depersonalization method
Hello, Moz hasn't written anything about depersonalization for years. This article has methods, but I don't know if they are valid anymore. What's an easy, effective way to depersonalize Google search these days? I would just log out of Google, but that shows different ranking results than Moz's rank tracker for one of our main keywords, so I don't know if that method is correct. Thanks
Algorithm Updates | | BobGW0 -
Remove spam url errors from search console
My site was hacked some time ago. I've since then redesigned it and obviously removed all the injection spam. Now I see in search console that I'm getting hundreds of url errors (from the spam links that no longer work). How do I remove them from the search console. The only option I see is "mark as fixed", but obviously they are not "fixed", rather removed. I've already uploaded a new sitemap and fetched the site, as well as submitted a reconsideration request that has been approved.
Algorithm Updates | | rubennunez0 -
Sub-domain or sub-directory for mobile version
sub-domain or sub-directory for mobile version advantages or dis-advangages?
Algorithm Updates | | Superflys0 -
Does a KML file have to be indexed by Google?
I'm currently using the Yoast Local SEO plugin for WordPress to generate my KML file which is linked to from the GeoSitemap. Check it out http://www.holycitycatering.com/sitemap_index.xml. A competitor of mine just told me that this isn't correct and that the link to the KML should be a downloadable file that's indexed in Google. This is the opposite of what Yoast is saying... "He's wrong. 🙂 And the KML isn't a file, it's being rendered. You wouldn't want it to be indexed anyway, you just want Google to find the information in there. What is the best way to create a KML? Should it be indexed?
Algorithm Updates | | projectassistant1 -
Can I have the same item description on Amazon, eBay and my website?
Hi guys, After looking on the Internet and reading the Learn SEO section on this site, I've realised that Google doesn't like duplicate content and penalises it, whether that's duplication on your own site or of another site's content. We are an online retailer currently selling on different platforms including Amazon, eBay and our own ecommerce webstore. Is it okay to have the same item description (i.e. main page copy) on each of these sites, or will our search rankings get negatively impacted? Thank you in advance, I have researched on this issue also but I couldn't find a concrete answer. Tanay
Algorithm Updates | | goforgreen0 -
How do I get the expanded results in a Google search?
I notice for certain site (ex: mint.com) that when I search, the top result has a very detailed view with options to click to different subsections of the site. However for my site, even though we're consistently the top result for our branded terms, the result is still only a single line item. How do I adjust this?
Algorithm Updates | | syount1