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    4. How do you delete an admin user in wordpress that wont delete

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    How do you delete an admin user in wordpress that wont delete

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    • in2townpublicrelations
      in2townpublicrelations last edited by

      I hired an indian company to do some work on three sites that I own. I used a freelancing platform and they have been banned and now when i check in my wordpress sites, the admin user will not delete. Everytime i try and delete them it comes back. I change the password and the email address, but when i check a couple of hours later it comes back again, giving them full control over my sites which they are playing around with. any help would be great.

      I have tried going into the cpanel but it still will not delete. my hosting company has tried to delete them but it is not working

      1 Reply Last reply Reply Quote 0
      • BlueCorona
        BlueCorona last edited by

        Hi there!

        Sorry to to hear that you are having trouble deleting a WordPress user. I'm sure that is very frustrating.

        I found this link that might provide the answer you are looking for: http://www.wpexplorer.com/delete-wordpress-admin/

        Hope this helps!

        1 Reply Last reply Reply Quote 2
        • MoosaHemani
          MoosaHemani Banned last edited by

          I believe this is what you are looking for:

          http://www.wpexplorer.com/delete-wordpress-admin/

          If you have a developer inhouse, I am sure they will be able to do that easily.

          1 Reply Last reply Reply Quote 0
          • Andy-Halliday
            Andy-Halliday last edited by

            They don't happen to have multiple logins (different users) do they and keep creating a new user for themselves.

            I would recommend changing your password, and then looking at all the other users - do you know them or can they be deleted.

            At least you did it the right way and created them a login, the amount of people I know who they just sent across their own login details.

            If its not the first option, please let me know I do have another idea - but the above idea is the easiest to explain and fix.

            Thanks

            Andy

            1 Reply Last reply Reply Quote 0
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