Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How do you delete an admin user in wordpress that wont delete
-
I hired an indian company to do some work on three sites that I own. I used a freelancing platform and they have been banned and now when i check in my wordpress sites, the admin user will not delete. Everytime i try and delete them it comes back. I change the password and the email address, but when i check a couple of hours later it comes back again, giving them full control over my sites which they are playing around with. any help would be great.
I have tried going into the cpanel but it still will not delete. my hosting company has tried to delete them but it is not working
-
Hi there!
Sorry to to hear that you are having trouble deleting a WordPress user. I'm sure that is very frustrating.
I found this link that might provide the answer you are looking for: http://www.wpexplorer.com/delete-wordpress-admin/
Hope this helps!
-
I believe this is what you are looking for:
http://www.wpexplorer.com/delete-wordpress-admin/
If you have a developer inhouse, I am sure they will be able to do that easily.
-
They don't happen to have multiple logins (different users) do they and keep creating a new user for themselves.
I would recommend changing your password, and then looking at all the other users - do you know them or can they be deleted.
At least you did it the right way and created them a login, the amount of people I know who they just sent across their own login details.
If its not the first option, please let me know I do have another idea - but the above idea is the easiest to explain and fix.
Thanks
Andy
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Delete old blog posts after 301 redirects to new pages?
Hi Moz Community, I've recently created several new pages on my site using much of the same copy from blog posts on the same topics (we did this for design flexibility and a few other reasons). The blogs and pages aren't exactly identical, as the new pages have much more content, but I don't think there's a point to having both and I don't want to have duplicate content, so we've used 301 redirects from the old blog posts to the new pages of the same topic. My question is: can I go ahead and delete the old blog posts? (Or would there be any reasons I shouldn't delete them?) I'm guessing with the 301 redirects, all will be well in the world and I can just delete the old posts, but I wanted to triple check to make sure. Thanks so much for your feedback, I really appreciate it!
Technical SEO | | TaraLP1 -
What do you do with product pages that are no longer used ? Delete/redirect to category/404 etc
We have a store with thousands of active items and thousands of sold items. Each product is unique so only one of each. All products are pinned and pushed online ... and then they sell and we have a product page for a sold item. All products are keyword researched and often can rank well for longtail keywords Would you :- 1. delete the page and let it 404 (we will get thousands) 2. See if the page has a decent PA, incoming links and traffic and if so redirect to a RELEVANT category page ? ~(again there will be thousands) 3. Re use the page for another product - for example a sold ruby ring gets replaces with ta new ruby ring and we use that same page /url for the new item. Gemma
Technical SEO | | acsilver0 -
Move a Wordpress Site to HTTPS with Bluehost
HI Guys, do you think that the following guide is enoght to move a bluehost wordpress site to https in a seo best practive way? https://www.shoutmeloud.com/free-ssl-certificate-bluehost-hosting.html Basically their steps are: Install SSL on Bluehost panel Install Really Simple SSL Wp Plugin Edit Your .htacess File & Add The Code For HTTP To HTTPS Redirection Update All HTTP URLs In Database To HTTPS Using Search and Replace Plugin Use Broken Link Checker plugin & use its redirection module to find links to 3rd party sites with HTTP that should now be HTTPS. Last thing to do Submit your new HTTPS site to Google Search Console & submit your sitemap. Update your profile link on Google Analytics. Update your website links on social media profiles & anywhere else they exist. This step you can do in pieces in the coming days. Read this guide to learn more about HTTP to HTTPS migration & fixing mixed content. If you disabled Who.Is guard for your domain name, you can enable it now. Do you know a better practical guide for wordrpess? in term of usefull plugins to handle the migration? Tx to everyone!
Technical SEO | | Dreamrealemedia0 -
Why add .html to WordPress pages?
A site I may take over has a plugin that adds .html to the pages. I searched online but I’ve only found how to add it rather than why to add it. Is it needed? If I remove it, I’ll have to be careful with SEO / indexed pages and redirects. The site is running 3.x.x and 90% of the plugins have not been updated in over 5 years including this one. Before I update to 4.7.x, I am trying to understand the landscape (pros / cons) on why something could be used and if I need to find a suitable replacement for it.
Technical SEO | | acktivate2 -
User Agent -teracent-feed-processing
Does anyone knows some info about "teracent-feed-processing" user agent? IP's from which user agent reside: 74.125.113.145, 74.125.113.148, 74.125.187.84 .... In our logs, 2 out of 3 requests are made by it, causing server crash.
Technical SEO | | propertyshark0 -
how to set rel canonical on wordpress.com sites
I know how to do this with a wordpress.org site but I have a client that does not want to switch and without a plugin I am lost. any help would be greatly appreciated. Jeremy Wood
Technical SEO | | SOtBOrlando0 -
WordPress - How to stop both http:// and https:// pages being indexed?
Just published a static page 2 days ago on WordPress site but noticed that Google has indexed both http:// and https:// url's. Usually I only get http:// indexed though. Could anyone please explain why this may have happened and how I can fix? Thanks!
Technical SEO | | Clicksjim1 -
Sitefinity vs Wordpress
We're looking for a new CMS and out development company suggested Sitefinity. I've had great success with Wordpress. Is either system better. I love worpdress but have had no experience with Sitefinity. Thanks!
Technical SEO | | StandUpCubicles0