Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
MozBar Issues? Can't get info even logged in
-
Anyone having issues with the Moz bar? Lately no matter how many times I log in, getting data is difficult as it keeps asking me to create an acct. or log in. Even logged into Moz and on Q&A it is asking me to log in.
THanks
-
Drat. In that case, please send us a message at help@moz.com with the details of what's going on, and we'll do our best to sort things out for you. There are a couple more troubleshooting steps we can try from there.
So sorry for the inconvenience!
-
Nope. I don't have cookies blocked. I also have no moz data in the toolbar. ;(
-
Glad that helped! Have a great rest of your day!
-
OK Fine. You are right and I hate it.
As I started to read, I went duhhhh. Yesterday I blocked third party cookies when I was testing something and forgot to change it.Thanks for the assist and double thumbs up to you!
-
Hi there! Tawny from Moz's Help Team here — thank you for writing in and sorry about the trouble.
We do hear reports on this from time to time from our users.
One of the things we've discovered is that most of our users experiencing these issues have blocked all third party cookies in Chrome. Once we had them add an exception for moz.com that seemed to solve the remaining issues they were seeing.
That being said, would it be possible for you to check to see if this is the case for your version of Chrome? To do so, you'd just visit chrome://settings/content in your browser's bar, and then under the "Cookies" section - do you have the box next to "Block third-party cookies and site data"?
Here's an example.
If that box is checked, you can either un-check it and then click "done", or you will need to add an exception for moz.com by clicking the "Manage Exceptions" button just below it. The exception will need to specifically be formatted like this: [*.]moz.com.
Here's an example.
Once you've done that, please close the MozBar out completely, and then your browser out completely and then re-launch them and let us know if you're still having issues?
Thanks so much - sorry again for the inconvenience here!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved MozBar 2024 How it Works Now
I am a premium user and i am still not able to use mozbar
Moz Bar | Nov 21, 2024, 3:53 AM | Josh_Eligon
ec22b5ba-4430-4fc7-9825-7fce7b1ca300-image.png I don't know how its works.0 -
In MozBar Page Analysis under General Attributes Country is empty or wrong
Some of our clients sites have a top level domain for Mexico, but in the Mozbar they doesn't show any country, is this related to a known bug? https://www.edacom.mx/ https://www.dropbox.com/s/a8jgr7ztk1im15k/Captura de pantalla 2019-08-15 12.41.10.png?dl=0 https://www.cliento.mx/ https://www.dropbox.com/s/a8jgr7ztk1im15k/Captura de pantalla 2019-08-15 12.41.10.png?dl=0 In the search console: "International Targeting report" the target is Ok to Mexico.
Moz Bar | Aug 16, 2019, 5:42 AM | Andrea_Ugalde1 -
Moz says "Title Too Long", Yoast says title is the perfect length. Who's right?
For a bunch of my pages, the MOZ Crawl Report says "Title Too Long". Yoast on my site tells me that the titles are the correct length. How can these two things be at odds with each other? Which one is right?
Moz Bar | Aug 13, 2018, 7:21 AM | TeamViviRealEstate0 -
Moz Bar doesn't show any data and keeps asking me to log in when actually I'm logged in.
Hi all, I've been using Moz Bar for years. It ran well until about three weeks ago. It suddenly failed to show the DA and PA of sites that I open after I log in. And it keeps asking me to log in when I did. I tried to uninstall the Mozbar extension and reinstalled it several times. Nothing worked. I also tried to uninstall Chrome and clear the cookies, still, nothing changed. Did anyone experience this? How do you solve it and make it run on the track? Any information will be appreciated. [admin edited support category]
Moz Bar | Feb 9, 2024, 1:57 PM | Bennie223310 -
Are we actually getting accurate data on keyword volumes from Moz (or other sources)?
I have a client who does patio furniture repair and restoration. When performing keyword research in Moz for terms like "patio furniture repair" I see that only 11-50 people in the entire US are searching for this term according to the Moz data. However, running an Adwords campaign currently and our top keyword is the phrase match for "patio furniture repair" which has generated over 100 clicks in just a couple of months in ONE county. Is there a better way to research more accurate results on search volume estimates? This makes organic SEO and keyword targeting hard! Thanks, Ricky
Moz Bar | Sep 25, 2017, 2:27 AM | RickyShockley1 -
How can I get a list of all my sites landing pages with their page authority?
How can I get a list of all the pages on my site with their page authority?
Moz Bar | May 18, 2017, 12:33 PM | joshuaboyes0 -
Www and non www / duplicate content / redirects / www resolve issue
I am not getting docked for these specific errors, but I am getting docked for 1 page has a WWW resolve issue and 1 wrong URL in the sitemap... (SEM Rush) but when I use moz, it's not showing any issues. So I have these things set up so far: In .htaccess i have a command that removes the www. 301 redirect from www version to the non www (homepage) canonical on index.html pointing to non www version, I also set up a canonical tag for each page on the site search console with non www, www, https www, https non www all set to non www preference. Also, when I fetch the www version in google search console it says it's being 301 redirected to non www version which is basically what I want.Is there anything that i'm missing? These errors on SEM Rush are giving me anxiety lol.
Moz Bar | Nov 19, 2016, 5:35 PM | donnieath1 -
I can't login to the Mozbar in Chrome. Just takes me to the homepage?
So, every time I press log in on the Mozbar, it takes me to the Moz home page which I'm already logged in to but there is no change on the status of the Mozbar? What should I do to remedy this? Thanks!
Moz Bar | Oct 10, 2016, 5:48 PM | soapmed7