Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Save 36% now!
      Moz Pro

      Save 36% now!

      Sign up
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      Save 36% now!
      Moz Pro

      Save 36% now!

      Sign up
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Access 20 years of data with flexible pricing
      Moz API

      Access 20 years of data with flexible pricing

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Technical SEO
    4. Subdomain 403 error

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Subdomain 403 error

    Technical SEO
    2
    5
    1381
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • WeAreDigital_BE
      WeAreDigital_BE Subscriber last edited by

      Hi Everyone,

      A crawler from our SEO tool detects a 403 error from a link from our main domain to a a couple of subdomains. However, these subdomains are perfect accessibly. What could be the problem? Is this error caused by the server, the crawlbot or something else?

      I would love to hear your thoughts.
      Jens

      1 Reply Last reply Reply Quote 0
      • Roman-Delcarmen
        Roman-Delcarmen @WeAreDigital_BE last edited by

        no at all

        1 Reply Last reply Reply Quote 1
        • WeAreDigital_BE
          WeAreDigital_BE Subscriber @Roman-Delcarmen last edited by

          Hi Roman,

          Thanks for your answer!

          It's a commercial tool.

          I checked the robots.txt file and .htaccess, but didn't saw any problems.
          As you say, the problem can just be caused by the user-agent.

          If so, this will not affect my SEO efforts, right?

          Roman-Delcarmen 1 Reply Last reply Reply Quote 0
          • Roman-Delcarmen
            Roman-Delcarmen last edited by

            Which tool are you using is this a custom tool or commercial tool such as Screamingfrog?

            WeAreDigital_BE 1 Reply Last reply Reply Quote 1
            • Roman-Delcarmen
              Roman-Delcarmen last edited by

              These are all for client errors. That means the page wasn’t found and something is wrong with the request. Whatever is happening though, the issue is typically on the client side:

              403: Forbidden, So In your case, the first place that you need to check is your .htaccess and your Robots.txt file and make sure that they are not blocking any crawler or at least the crawler of your tools.

              For example, some Hosting providers block all the crawlers that are not Google or Bing to save resources. So is usual that Roger (Moz Crawler) has problems to crawl a page that is blocked on the server side. Usually, Moz, Ahrefs, Semrush has this kind of problem so in summary

              • Make sure your .htaccess and your Robots.txt is not blocking your crawler
              • Make sure your hosting is not blocking your crawler
              • If all the above does not work try to modify the user-agent of your tool

              Hope this info helps you with your problem

              1 Reply Last reply Reply Quote 2
              • 1 / 1
              • First post
                Last post

              Got a burning SEO question?

              Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


              Start my free trial


              Browse Questions

              Explore more categories

              • Moz Tools

                Chat with the community about the Moz tools.

              • SEO Tactics

                Discuss the SEO process with fellow marketers

              • Community

                Discuss industry events, jobs, and news!

              • Digital Marketing

                Chat about tactics outside of SEO

              • Research & Trends

                Dive into research and trends in the search industry.

              • Support

                Connect on product support and feature requests.

              • See all categories

              Related Questions

              • tif-swedensky

                Unsolved Google Search Console Still Reporting Errors After Fixes

                google search console sitemaps 400 errors

                Hello, I'm working on a website that was too bloated with content. We deleted many pages and set up redirects to newer pages. We also resolved an unreasonable amount of 400 errors on the site. I also removed several ancient sitemaps that listed content deleted years ago that Google was crawling. According to Moz and Screaming Frog, these errors have been resolved. We've submitted the fixes for validation in GSC, but the validation repeatedly fails. What could be going on here? How can we resolve these error in GSC.

                Technical SEO | | tif-swedensky
                0
              • SEO_Promenade

                Best strategy to handle over 100,000 404 errors.

                I recently been given a site that has over one-hundred thousand 404 error codes listed in Google Webmasters. It is really odd because according to Google Webmasters, the pages that are linking to these 404 pages are also pages that no longer exist (they are 404 pages themselves). These errors were a result of site migration that had occurred. Appreciate any input on how one might go about auditing and repairing large amounts of 404 errors. Thank you.

                Technical SEO | | SEO_Promenade
                0
              • bedbugsupply

                Reverse proxy a successful blog from subdomain to subfolder?

                I have an ecommerce site that we'll call confusedseo.com. I created a WordPress blog and CNAME'd it to blog.confusedseo.com. Since then, the blog has earned a PageRank of 3 and a decent amount of organic traffic. I am considering a reverse proxy to forward blog.confusedseo.com to confusedseo.com/blog/. As I understand it, this will greatly help the "link juice" of the root domain. However, I'm concerned about any potential harm done to the existing SEO value of the blog. What, if anything, should I be doing to ensure that the reverse proxy doesn't hurt my "juice" rather than help it?

                Technical SEO | | bedbugsupply
                0
              • vernonmack

                Blogs are best when hosted on domain, subdomain, or...?

                I’ve heard the it is a best practice to host your blog within your site. I’ve also heard it’s best to put it on a subdomain.  What do you believe is the best home for your blog and why?

                Technical SEO | | vernonmack
                0
              • AndreVanKets

                Will errors on a subdomain effect the overall health of the root domain?

                As stated in the question, we have 2 sub domains that contain over 2000 reported errors from SEOMOZ. The root domain has a clean bill of health, and i was just wondering if these errors on the sub-domains could have a negative effect on the root domain in the eyes of Google. Your comments will be appreciated. Regards Greg

                Technical SEO | | AndreVanKets
                0
              • ErnieB

                Subdomain Removal in Robots.txt with Conditional Logic??

                I would like to see if there is a way to add conditional logic to the robots.txt file so that when we push from DEV to PRODUCTION and the robots.txt file is pushed, we don't have to remember to NOT push the robots.txt file OR edit it when it goes live. My specific situation is this: I have www.website.com, dev.website.com and new.website.com and somehow google has indexed the DEV.website.com and NEW.website.com and I'd like these to be removed from google's index as they are causing duplicate content. Should I: a) add 2 new GWT entries for DEV.website.com and NEW.website.com and VERIFY ownership - if I do this, then when the files are pushed to LIVE won't the files contain the VERIFY META CODE for the DEV version even though it's now LIVE? (hope that makes sense) b) write a robots.txt file that specifies "DISALLOW: DEV.website.com/" is that possible? I have only seen examples of DISALLOW with a "/" in the beginning... Hope this makes sense, can really use the help!  I'm on a Windows Server 2008 box running ColdFusion websites.

                Technical SEO | | ErnieB
                0
              • themegroup

                Robots.txt file getting a 500 error - is this a problem?

                Hello all! While doing some routine health checks on a few of our client sites, I spotted that a new client of ours - who's website was not designed built by us - is returning a 500 internal server error when I try to look at the robots.txt file. As we don't host / maintain their site, I would have to go through their head office to get this changed, which isn't a problem but I just wanted to check whether this error will actually be having a negative effect on their site / whether there's a benefit to getting this changed? Thanks in advance!

                Technical SEO | | themegroup
                0
              • ryanwats

                Microsite on subdomain vs. subdirectory

                Based on this post from 2009, it's recommended in most situations to set up a microsite as a subdirectory as opposed to a subdomain. http://www.seomoz.org/blog/understanding-root-domains-subdomains-vs-subfolders-microsites.  The primary argument seems to be that the search engines view the subdomain as a separate entity from the domain and therefore, the subdomain doesn't benefit from any of the trust rank, quality scores, etc.  Rand made a comment that seemed like the subdomain could SOMETIMES inherit some of these factors, but didn't expound on those instances. What determines whether the search engine will view your subdomain hosted microsite as part of the main domain vs. a completely separate site?  I read it has to do with the interlinking between the two.

                Technical SEO | | ryanwats
                0

              Get started with Moz Pro!

              Unlock the power of advanced SEO tools and data-driven insights.

              Start my free trial
              Products
              • Moz Pro
              • Moz Local
              • Moz API
              • Moz Data
              • STAT
              • Product Updates
              Moz Solutions
              • SMB Solutions
              • Agency Solutions
              • Enterprise Solutions
              • Digital Marketers
              Free SEO Tools
              • Domain Authority Checker
              • Link Explorer
              • Keyword Explorer
              • Competitive Research
              • Brand Authority Checker
              • Local Citation Checker
              • MozBar Extension
              • MozCast
              Resources
              • Blog
              • SEO Learning Center
              • Help Hub
              • Beginner's Guide to SEO
              • How-to Guides
              • Moz Academy
              • API Docs
              About Moz
              • About
              • Team
              • Careers
              • Contact
              Why Moz
              • Case Studies
              • Testimonials
              Get Involved
              • Become an Affiliate
              • MozCon
              • Webinars
              • Practical Marketer Series
              • MozPod
              Connect with us

              Contact the Help team

              Join our newsletter
              Moz logo
              © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
              • Accessibility
              • Terms of Use
              • Privacy

              Looks like your connection to Moz was lost, please wait while we try to reconnect.