Subdomain 403 error
-
Hi Everyone,
A crawler from our SEO tool detects a 403 error from a link from our main domain to a a couple of subdomains. However, these subdomains are perfect accessibly. What could be the problem? Is this error caused by the server, the crawlbot or something else?
I would love to hear your thoughts.
Jens -
no at all
-
Hi Roman,
Thanks for your answer!
It's a commercial tool.
I checked the robots.txt file and .htaccess, but didn't saw any problems.
As you say, the problem can just be caused by the user-agent.If so, this will not affect my SEO efforts, right?
-
Which tool are you using is this a custom tool or commercial tool such as Screamingfrog?
-
These are all for client errors. That means the page wasn’t found and something is wrong with the request. Whatever is happening though, the issue is typically on the client side:
403: Forbidden, So In your case, the first place that you need to check is your .htaccess and your Robots.txt file and make sure that they are not blocking any crawler or at least the crawler of your tools.
For example, some Hosting providers block all the crawlers that are not Google or Bing to save resources. So is usual that Roger (Moz Crawler) has problems to crawl a page that is blocked on the server side. Usually, Moz, Ahrefs, Semrush has this kind of problem so in summary
- Make sure your .htaccess and your Robots.txt is not blocking your crawler
- Make sure your hosting is not blocking your crawler
- If all the above does not work try to modify the user-agent of your tool
Hope this info helps you with your problem
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Google Search Console Still Reporting Errors After Fixes
Hello, I'm working on a website that was too bloated with content. We deleted many pages and set up redirects to newer pages. We also resolved an unreasonable amount of 400 errors on the site. I also removed several ancient sitemaps that listed content deleted years ago that Google was crawling. According to Moz and Screaming Frog, these errors have been resolved. We've submitted the fixes for validation in GSC, but the validation repeatedly fails. What could be going on here? How can we resolve these error in GSC.
Technical SEO | | tif-swedensky0 -
Blocking subdomains with Robots.txt file
We noticed that Google is indexing our pre-production site ibweb.prod.interstatebatteries.com in addition to indexing our main site interstatebatteries.com. Can you all help shed some light on the proper way to no-index our pre-prod site without impacting our live site?
Technical SEO | | paulwatley0 -
Can I disallow my subdomain for penguin recover?
Hi, I have a site like BannerBuzz.com, before last penguin my site's all keywords were in good position in google, but after penguin hit on my website, my all keywords are going down and down day by day, i have done some changes in my website for improvement, but in 1 change i have some confusion. i have one sub domain (http://reviews.bannerbuzz.com/), which display my websites all keywords user reviews, in which every category's 15 reviews are display in my website http://www.bannerbuzz.com so are those user reviews consider as duplicate content between sub domain and main website. can i disallow sub domain from all search engine? currently sub domain is open for all search engine, is that helpful to block it? Thanks
Technical SEO | | CommercePundit0 -
404 Error
Hello, Seomoz flagged a url as having a 404 client error. The reason the link doesn't return a proper content page is because the url name was changed. What should we do? Will this error disappear when Google indexes our site again? Or is there some way to manually eliminate it? Thanks!
Technical SEO | | OTSEO0 -
Google couldn't access your site because of a DNS error
Hello, We've being doing SEO work for a company for about 8 months and it's been working really well, we've lots of top threes and first pages. Or rather we did. Unfortunately the web host who the client uses (who to recommended them not to) has had severe DNS problems. For the last three weeks Google has been unable to access and index the website. I was hoping this was going to be a quickly resolved and everything return to normal. However this week their listing have totally dropped, 25 page one rankings has become none, Google Webmaster tools says 'Google couldn't access your site because of a DNS error'. Even searching for their own domain no longer works! Does anyone know how this will effect the site in the long term? Once the hosts sort it out will the rankings bounce back. Is there any sort of strategy for handling this problem? Ideally we'd move host but I'm not sure that is possible so any other options, or advice on how it will affect long term rankings so I can report to my client would be appreciated. Many thanks Ric
Technical SEO | | BWIRic0 -
Diagnosing Canonical Errors Is Screaming frog reliable?
Morning from suny & warm wetherby UK 🙂 On this page http://www.goldsboroughestates.co.uk/how-we-care-for-you/right-to-manage/ screaming frog is citing a canonical error but I'm confused as this piece of code is in place: http://www.goldsboroughestates.co.uk/About/right-to-manage" /> So my question is please - "Does this page http://www.goldsboroughestates.co.uk/how-we-care-for-you/right-to-manage/ have a caninical error or is screaming frog useless? Other examples where screaming frog is picking up canonical errors include:
Technical SEO | | Nightwing
http://www.goldsboroughestates.co.uk/what-our-customers-say/right-to-manage/
http://www.goldsboroughestates.co.uk/buying-a-home/right-to-manage/ Oh forgot to say the preffered version is http://www.goldsboroughestates.co.uk/About/right-to-manage/ Any insights welcvome 🙂0 -
UK and US subdomain. Can both rank for some keyword terms?
One of my clients has one root domain http://www.website.com and there are two versions, the US and the UK. So there are two subdomains uk.website.com and us.website.com. Both subdomains contain similar content/landing pages and are going after the same keywords. One site is supposedly crawled by UK crawlers but still shows up in US-based SERPS. Will Google take into account that both subdomains are going for the same keyword terms and only rank one of them? How is this kind of thing handled?
Technical SEO | | C-Style0 -
Magento - Google Webmaster Crawl Errors
Hi guys, Started my free trial - very impressed - just thought I'd ask a question or two while I can. I've set up the website for http://www.worldofbooks.com (large bookseller in the UK), using Magento. I'm getting a huge amount of not found crawl errors (27,808), I think this is due to URL rewrites, all the errors are in this format (non search friendly): http://www.worldofbooks.com/search_inventory.php?search_text=&category=&tag=Ure&gift_code=&dd_sort_by=price_desc&dd_records_per_page=40&dd_page_number=1 As oppose to this format: http://www.worldofbooks.com/arts-books/history-of-art-design-styles/the-art-book-by-phaidon.html (the re-written URL). This doesn't seem to really be affecting our rankings, we targeted 'cheap books' and 'bargain books' heavily - we're up to 2nd for Cheap Books and 3rd for Bargain Books. So my question is - are these large amount of Crawl errors cause for concern or is it something that will work itself out? And secondly - if it is cause for concern will it be affecting our rankings negatively in any way and what could we do to resolve this issue? Any points in the right direction much appreciated. If you need any more clarification regarding any points I've raised just let me know. Benjamin Edwards
Technical SEO | | Benj250