Cancel Moz Local

This guide walks through how to cancel your Moz Local subscriptions with immediate effect and how to cancel renewals on your locations.

If you are looking to cancel your Moz Pro subscription or Moz Pro Free Trial, please see our Cancel Moz Pro guide.

Quick Links:

• Moz Local cancellation options

• Stop Moz Local auto-renewal

• Reactivate auto-renewal

• Cancel your subscription with immediate effect

When cancelling your Moz Local location subscription, you have two choices:

1. Cancel on renewal — Any updates you make to your location information in Moz Local will continue to be sent to our partners until your subscription ends on your renewal date (this date will be noted on the cancellation page). Your subscription will no longer auto-renew, but you can reactivate your subscription at any time before your subscription ends.

2. Cancel immediately — Your location will be released and you will no longer be able to update your location information in Moz Local, and location information updates will stop being sent to our partners.

To turn off auto-renewal for your Moz Local subscription:

1. Log into your Moz account and head to the Account & Billing section of your account.

2. Within your Subscription Summary page, locate the location you would like to cancel. Reminder! If you’re subscribed to other Moz products (such as Moz Pro or Moz API) in addition to Moz Local, be sure to select the Moz Local tab of your subscriptions page.

3. Under Manage plan use the drop-down to select Cancel.

4. On the next screen, confirm your cancellation and click Cancel on renewal. This will disable auto-renewal for your location and you will not be billed at the end of your billing cycle.

5. At this point your subscription is cancelled however we do ask that you take a moment to fill out a quick survey. 

When auto-renew is turned off, any updates you make to your location information in Moz Local will continue to be sent to our partners until your subscription ends (this date will be noted on the cancellation page). Your subscription will no longer auto-renew, but you can reactivate your subscription at any time before your subscription ends.

If you disable auto-renew for your location but change your mind, you can reactivate renewal from your Subscriptions page at any time before the end of your subscription.

To reactivate renewal of your subscription, follow these steps:

1. Log into your Moz account and head to the Account & Billing section of your account.

2. Within your Subscription Summary page, locate the location you would like to renew. Reminder! If you’re subscribed to other Moz products (such as Moz Pro or Moz API) in addition to Moz Local, be sure to select the Moz Local tab of your subscriptions page.

3. Under Manage plan, use the drop-down menu to select Un-cancel.

4. Your subscription has been reactivated and will automatically renew on the next scheduled renewal date.

Please note: If you choose to Cancel immediately during the initial cancellation process, you will not be able to un-cancel your subscription.

To cancel your subscription with immediate effect, follow these steps:

1. Log into your Moz account and head to the Account & Billing section of your account.

2. Within your Subscription Summary page, locate the location you would like to cancel. Reminder! If you’re subscribed to other Moz products (such as Moz Pro or Moz API) in addition to Moz Local, be sure to select the Moz Local tab of your subscriptions page.

3. Under Manage plan, use the drop-down menu to select Cancel.

4. On the next screen, confirm your cancellation and check the box stating that you understand that this action is immediate and permanent.

5. Click Cancel immediately. This will immediately cancel your subscription and cannot be undone.

6. At this point, your subscription is cancelled; however, we ask that you take a moment to fill out a quick survey. 

When your location is cancelled with immediate effect, your location is released and you will no longer manage it through Moz Local. Canceling immediately is the best way to release a listing with immediate effect.

Please note: Cancelling with immediate effect cannot be undone. If you decide you want to manage this location in Moz Local again, you will need to repurchase a subscription for the location.