Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
500 Server Error on RSS Feed
-
Hi there,
I am getting multiple 500 errors on my RSS feed. Here is the error:
<dt>Title</dt>
<dd>500 : Error</dd>
<dt>Meta Description</dt>
<dd>Traceback (most recent call last): File "build/bdist.linux-x86_64/egg/downpour/init.py", line 391, in _error failure.raiseException() File "/usr/local/lib/python2.7/site-packages/twisted/python/failure.py", line 370, in raiseException raise self.type, self.value, self.tb Error: 500 Internal Server Error</dd>
<dt>Meta Robots</dt>
<dd>Not present/empty</dd>
<dt>Meta Refresh</dt>
<dd>Not present/empty</dd>
Any ideas as to why this is happening, they are valid feeds?
-
Not sure, sorry. From experience though, 500 errors are commonly caused by the wrong permissions. Make sure you CHMOD your feed to 777 and see if it works.
If it does, try 644 (reducing permissions for security).
If not, are you using a CMS? -post in their troubleshooting forums
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Duplicate content issue with ?utm_source=rss&utm_medium=rss&utm_campaign=
Hello,
Technical SEO | Feb 25, 2023, 1:27 PM | Dinsh007
Recently, I was checking how my site content is getting indexed in Google and from today I noticed 2 links indexed on google for the same article: This is the proper link - https://techplusgame.com/hideo-kojima-not-interested-in-new-silent-hills-revival-insider-claims/ But why this URL was indexed, I don't know - https://techplusgame.com/hideo-kojima-not-interested-in-new-silent-hills-revival-insider-claims/?utm_source=rss&utm_medium=rss&utm_campaign=hideo-kojima-not-interested-in-new-silent-hills-revival-insider-claims Could you please tell me how to solve this issue? Thank you1 -
Search Console Errors 400 and 405
Hi, Does anyone know if search console errors showing as follows are damaging to serps: /xmlrpc.php is returning 405 error /wp-admin/admin-ajax.php is returning 400 error These errors seem to of coincided almost to the day that there was a ranking drop for the primary keyword from mid page 1 to bottom of page 2. No matter what I do I cannot seem to correct these errors. Any advice would be greatly appreciated. Thanks
Technical SEO | Jul 12, 2018, 8:39 PM | DaleZon0 -
Find all external 404 errors/links?
Hi All, We have recently discovered a site was linking to our site but it was linking to an incorrect url, resulting in a 404 error. We had only found this by pure chance and wondered if there was a tool out there that will tell us when a site is linking to an incorrect url on our site? Thanks 🙂
Technical SEO | Sep 20, 2016, 12:42 PM | O2C0 -
Server is taking too long to respond - What does this mean?
A client has 3 sites that he would like for me to look at. Whenever I attempt to on my home internet I get this message: The connection has timed out
Technical SEO | Jul 26, 2013, 4:15 PM | columbiaseo
The server is taking too long to respond. When I take my iphone off wifi and use AT&T, the site comes up fine. What is going on here?0 -
Hosting sitemap on another server
I was looking into XML sitemap generators and one that seems to be recommended quite a bit on the forums is the xml-sitemaps.com They have a few versions though. I'll need more than 500 pages indexed, so it is just a case of whether I go for their paid for version and install on our server or go for their pro-sitemaps.com offering. For the pro-sitemaps.com they say: "We host your sitemap files on our server and ping search engines automatically" My question is will this be less effective than my installing it on our server from an SEO perspective because it is no longer on our root domain?
Technical SEO | Jul 16, 2012, 8:44 AM | design_man0 -
Delete 301 redirected pages from server after redirect is in place?
Should I remove the redirected old pages from my site after the redirects are in place? Google is hating the redirects and we have tanked. I did over 50 redirects this week, consolidating content and making one great page our of 3-10 pages with very little content per page. But the old pages are still visible to google's bot. Also, I have not put a rel canonical to itself on the new pages. Is that necessary? Thanks! Jean
Technical SEO | Jun 7, 2012, 2:04 PM | JeanYates0 -
4XX Errors - Adding %5c%5c to Links
Hi all 😃 Hope someone can help me with this. The internal links on my hubby's business site occasionally break and add %5c%5c%5c endlessly to the end of the url - like this: site.com/about/hours-of-operation/\\\\\\\\% I cannot for the life of me figure out why it is doing this and while it has happened to me from time to time, I can't recreate it. My crawl diagnostics here in my SEOMox campaign show 19-20 urls doing this - it's nuts. Any insight? Thank you!! Jennifer ~PotPieGirl
Technical SEO | May 31, 2012, 3:18 PM | potpiegirl0 -
Using a third party server to host site elements
Hi guys - I have a client who are recently experiencing a great deal of more traffic to their site. As a result, their web development agency have given them a server upgrade to cope with the new demand. One thing they have also done is put all website scripts, CSS files, images, downloadable content (such as PDFs) - onto a 3rd party server (Amazon S3). Apparently this was done so that my clients server just handles the page requests now - and all other elements are then grabbed from the Amazon s3 server. So basically, this means any HTML content and web pages are still hosted through my clients domain - but all other content is accessible through an Amazon s3 server URL. I'm wondering what SEO implications this will have for my clients domain? While all pages and HTML content is still accessible thorugh their domain name, each page is of course now making many server calls to the Amazon s3 server through external URLs (s3.amazonaws.com). I imagine this will mean any elements sitting on the Amazon S3 server can no longer contribute value to the clients SEO profile - because that actual content is not physically part of their domain anymore. However what I am more concerned about is whether all of these external server calls are going to have a negative effect on the web pages value overall. Should I be advising my client to ensure all site elements are hosted on their own server, and therefore all elements are accessible through their domain? Hope this makes sense (I'm not the best at explaining things!)
Technical SEO | Mar 13, 2012, 3:18 AM | zealmedia0
