Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
My website hasn't been cached for over a month. Can anyone tell me why?
-
I have been working on an eCommerce site www.fuchia.co.uk.
I have asked an earlier question about how to get it working and ranking and I took on board what people said (such as optimising product pages etc...) and I think i'm getting there.
The problem I have now is that Google hasn't indexed my site in over a month and the homepage cache is 404'ing when I check it on Google. At the moment there is a problem with the site being live for both WWW and non-WWW versions, i have told google in Webmaster what preferred domain to use and will also be getting developers to do 301 to the preferred domain. Would this be the problem stopping Google properly indexing me? also I'm only having around 30 pages of 137 indexed from the last crawl.
Can anyone tell me or suggest why my site hasn't been indexed in such a long time?
Thanks
-
Fair point about the Sitemap. Thanks a lot, I'll take these on board and see what happens from there.
Thanks,
-
Cache won't be built or updated overnight so sometimes the first few caches are a waiting game. How long has this site been live? If it's fairly new, what you're experiencing is common. If it's an older site and you recently started changing a lot of the technical stuff - redirecting, canonicals, etc. it may just take a little while to settle in.
The other major recommendation I would give you is to change your sitemap "change frequency" to be slightly more accurate. Does this page http://www.fuchia.co.uk/products/clothing/dresses/dog-tooth-print-dress.aspx really change "daily"? By having daily on every page you aren't helping Google prioritize their crawl, which means you may get a cache for your dog tooth print dress before you get a new cache for your main page.
So I would fix that, resubmit sitemap and then it's a waiting game. Could be a week, could be two, I've seen it go almost a month but not if you use G+.
-
Hi Matt,
I used ping device and it's pinging fine.
I will work on the Google+ suggestion.
I have resubumitted a Sitemap for both fuchia.co.uk and www.fuchia.co.uk as I verified ownership of both to allow me set preferred domain. I submitted one this morning, so maybe that will help. But we will see.
It seems like the main priority at the moment is getting everything redirected and canonicalised and see if that helps anything.
-
Hi Sanket,
The site has been live for around 3 months I would say.
-
I've found that if you manually ping Google, they often update their cache at the same time.
Google doesn't have a cache for either cache: www.fuchia.co.uk. or cache: fuchia.co.uk. so I don't think it's a canonical issue.
I would suggest a few things:
-
Use PingDevice http://www.pingdevice.com/
-
Put your main domain in a Google Plus post every now and then.
-
Resubmit a sitemap. Usually this gets you crawled fairly quickly and possibly updates your cache.
-
-
Hi,
Your site is open with or without WWW so it is major problem you have to do proper 301 redirect in .htaccess file. Need to implement rel=canonical into your site i did not find that code. I see 243 pages are indexed of your site by google. can i know about the domain edge of your site?? when you have live this site?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moved company 'Help Center' from Zendesk to Intercom, got lots of 404 errors. What now?
Howdy folks, excited to be part of the Moz community after lurking for years! I'm a few weeks into my new job (Digital Marketing at Rewind) and about 10 days ago the product team moved our Help Center from Zendesk to Intercom. Apparently the import went smoothly, but it's caused one problem I'm not really sure how to go about solving: https://help.rewind.io/hc/en-us/articles/*** is where all our articles used to sit https://help.rewind.io/*** is where all our articles now are So, for example, the following article has now moved as such: https://help.rewind.io/hc/en-us/articles/115001902152-Can-I-fast-forward-my-store-after-a-rewind- https://help.rewind.io/general-faqs-and-billing/frequently-asked-questions/can-i-fast-forward-my-store-after-a-rewind This has created a bunch of broken URLs in places like our Shopify/BigCommerce app listings, in our email drips, and in external resources etc. I've played whackamole cleaning many of these up, but these old URLs are still indexed by Google – we're up to 475 Crawl Errors in Search Console over the past week, all of which are 404s. I reached out to Intercom about this to see if they had something in place to help, but they just said my "best option is tracking down old links and setting up 301 redirects for those particular addressed". Browsing the Zendesk forms turned up some relevant-ish results, with the leading recommendation being to configure javascript redirects in the Zendesk document head (thread 1, thread 2, thread 3) of individual articles. I'm comfortable setting up 301 redirects on our website, but I'm in a bit over my head in trying to determine how I could do this with content that's hosted externally and sitting on a subdomain. I have access to our Zendesk admin, so I can go in and edit stuff there, but don't have experience with javascript redirects and have read that they might not be great for such a large scale redirection. Hopefully this is enough context for someone to provide guidance on how you think I should go about fixing things (or if there's even anything for me to do) but please let me know if there's more info I can provide. Thanks!
Intermediate & Advanced SEO | | henrycabrown1 -
Is it still true that 3xx redirects don't cause you to lose any ranking?
In this: https://moz.com/blog/301-redirection-rules-for-seo it says that simply redirecting - provided you don't change anything on the page - isn't going to cost you rankings. Is this still true, or is there any new data/case studies that have been done since? I haven't seen anything updating it and just want to make sure because it's from 2016. We want to do simple 301 redirecting without any changes to the page. Or has anyone had an opposite experience?
Intermediate & Advanced SEO | | AngieJohnston1 -
If my website do not have a robot.txt file, does it hurt my website ranking?
After a site audit, I find out that my website don't have a robot.txt. Does it hurt my website rankings? One more thing, when I type mywebsite.com/robot.txt, it automatically redirect to the homepage. Please help!
Intermediate & Advanced SEO | | binhlai0 -
Why Google isn't indexing my images?
Hello, on my fairly new website Worthminer.com I am noticing that Google is not indexing images from my sitemap. Already 560 images submitted and Google indexed only 3 of them. Altough there is more images indexed they are not indexing any new images, and I have no idea why. Posts, categories and other urls are indexing just fine, but images not. I am using Wordpress and for sitemaps Wordpress SEO by yoast. Am I missing something here? Why Google won't index my images? Thanks, I appreciate any help, David xv1GtwK.jpg
Intermediate & Advanced SEO | | Worthminer1 -
Do 404s really 'lose' link juice?
It doesn't make sense to me that a 404 causes a loss in link juice, although that is what I've read. What if you have a page that is legitimate -- think of a merchant oriented page where you sell an item for a given merchant --, and then the merchant closes his doors. It makes little sense 5 years later to still have their merchant page so why would removing them from your site in any way hurt your site? I could redirect forever but that makes little sense. What makes sense to me is keeping the page for a while with an explanation and options for 'similar' products, and then eventually putting in a 404. I would think the eventual dropping out of the index actually REDUCES the overall link juice (ie less pages), so there is no harm in using a 404 in this way. It also is a way to avoid the site just getting bigger and bigger and having more and more 'bad' user experiences over time. Am I looking at it wrong? ps I've included this in 'link building' because it is related in a sense -- link 'paring'.
Intermediate & Advanced SEO | | friendoffood0 -
Moving half my website to a new website: 301?
Good Morning! We currently have two websites which are driving all of our traffic. Our end goal is to combine the two and fold them into each other. Can I redirect the duplicate content from one domain to our main domain even though the URL's are different. Ill give an example below. (The domains are not the real domains). The CEO does not want to remove the other website entirely yet, but is willing to begin some sort of consolidation process. ABCaddiction.com is the main domain which covers everything from drug addiction to dual diagnosis treatment. ABCdualdiagnosis.com is our secondary website which covers everything as well. Can I redirect the entire drug addiction half of the website to ABCaddiction.com? With the eventual goal of moving everything together.
Intermediate & Advanced SEO | | HashtagHustler0 -
My website (non-adult) is not appearing in Google search results when i have safe search settings on. How can i fix this?
Hi, I have this issue where my website does not appear in Google search results when i have the safe search settings on. If i turn the safe search settings off, my site appears no problem. I'm guessing Google is categorizing my website as adult, which it definitely is not. Has anyone had this issue before? Or does anyone know how to resolve this issue? Any help would be much appreciated. Thanks
Intermediate & Advanced SEO | | CupidTeam0 -
Is 404'ing a page enough to remove it from Google's index?
We set some pages to 404 status about 7 months ago, but they are still showing in Google's index (as 404's). Is there anything else I need to do to remove these?
Intermediate & Advanced SEO | | nicole.healthline0