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  4. Is there a way to find out who the admin of a Google Analytics account is?

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Is there a way to find out who the admin of a Google Analytics account is?

Reporting & Analytics
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  • marketingmediamanagement
    marketingmediamanagement last edited by Feb 19, 2015, 6:07 PM

    We have a client who has been searching high and low to gain access to the GA account that is tied to their website, but previous agencies keep stating they don't have access. Is there a way to find out who the admins are on a GA account with the tracking number so we can reach out to that person and ask them to admin the client?

    1 Reply Last reply Reply Quote 0
    • KeyDigital
      KeyDigital Subscriber last edited by Nov 15, 2018, 1:29 PM Nov 15, 2018, 1:25 PM

      I found that this is the most up to date support information provided by Google when looking to regain access to an analytics account... https://support.google.com/analytics/troubleshooter/7264014?hl=en#ts=7271146

      1 Reply Last reply Reply Quote 1
      • topic:timeago_earlier,4 years
      • Alick300
        Alick300 last edited by Mar 4, 2015, 3:45 PM Mar 3, 2015, 4:47 AM

        Hi,

        I don't know whether your issue resolved or not by following either of above suggestion. This time I am sharing a Googler's post on exact issue. Please have a look.

        https://www.en.adwords-community.com/t5/Tracking-Reporting/How-to-gain-access-to-your-Analytics-account-Property/m-p/436348

        Thanks

        1 Reply Last reply Reply Quote 2
        • topic:timeago_earlier,11 days
        • Alick300
          Alick300 last edited by Feb 20, 2015, 8:33 AM Feb 20, 2015, 8:33 AM

          Hi,

          I have find an article on this and after reading I find author explained step by step process to reclaim your Google Analytics Account.

          http://savvydealer.com/reclaim-your-google-analytics-account/

          Thanks

          1 Reply Last reply Reply Quote 1
          • Hutch42
            Hutch42 last edited by Feb 19, 2015, 6:41 PM Feb 19, 2015, 6:41 PM

            Have you tried searching the account number to see what other websites (if any) are using that account? If you client's UA number does not end in a -1 then there is a good chance whomever made the site used the same account for all of the work they did, including their own site.

            1 Reply Last reply Reply Quote 2
            • DirkC
              DirkC last edited by Feb 19, 2015, 6:29 PM Feb 19, 2015, 6:29 PM

              Try to contact somebody at Google - best way to access them is via Adwords; if you still have access to the Adwords account you can try the contact us under the help function. A good how to can be found here: http://www.brettasnyder.com/blog/reclaim-google-analytics-account-access/ (not sure if all the steps are still possible).

              Alternative is try to call Google Adwords directly - phone numbers are here https://support.google.com/adwords/answer/1385067?hl=en-GB&authuser=0 or probably even better - if you know somebody at Google - try to get some help from him.

              Hope this helps,

              Dirk

              1 Reply Last reply Reply Quote 0
              • TommyTan
                TommyTan last edited by Feb 19, 2015, 6:27 PM Feb 19, 2015, 6:27 PM

                Hi,

                I don't think there is a way to find out who the admin is since Google is not providing an option for that at the moment.  However, if you have an Account Rep for Adwords or any Google products, you can contact that person and your rep should be able to direct you to the right person.  If not, you can always reach out to analytics-support@google.com and they should be able to help you contact the admin since they're not able to provide you with the email due to privacy issues.

                Hope this helps.

                1 Reply Last reply Reply Quote 0
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