Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Is there a way to find out who the admin of a Google Analytics account is?
-
We have a client who has been searching high and low to gain access to the GA account that is tied to their website, but previous agencies keep stating they don't have access. Is there a way to find out who the admins are on a GA account with the tracking number so we can reach out to that person and ask them to admin the client?
-
I found that this is the most up to date support information provided by Google when looking to regain access to an analytics account... https://support.google.com/analytics/troubleshooter/7264014?hl=en#ts=7271146
-
Hi,
I don't know whether your issue resolved or not by following either of above suggestion. This time I am sharing a Googler's post on exact issue. Please have a look.
Thanks
-
Hi,
I have find an article on this and after reading I find author explained step by step process to reclaim your Google Analytics Account.
http://savvydealer.com/reclaim-your-google-analytics-account/
Thanks
-
Have you tried searching the account number to see what other websites (if any) are using that account? If you client's UA number does not end in a -1 then there is a good chance whomever made the site used the same account for all of the work they did, including their own site.
-
Try to contact somebody at Google - best way to access them is via Adwords; if you still have access to the Adwords account you can try the contact us under the help function. A good how to can be found here: http://www.brettasnyder.com/blog/reclaim-google-analytics-account-access/ (not sure if all the steps are still possible).
Alternative is try to call Google Adwords directly - phone numbers are here https://support.google.com/adwords/answer/1385067?hl=en-GB&authuser=0 or probably even better - if you know somebody at Google - try to get some help from him.
Hope this helps,
Dirk
-
Hi,
I don't think there is a way to find out who the admin is since Google is not providing an option for that at the moment. However, if you have an Account Rep for Adwords or any Google products, you can contact that person and your rep should be able to direct you to the right person. If not, you can always reach out to analytics-support@google.com and they should be able to help you contact the admin since they're not able to provide you with the email due to privacy issues.
Hope this helps.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to change domains in Google Analytics without losing the data
Hi there, We recently changed our domain from .COM to .NET so that all our subdomains from external pages matched. Right now in Google Console we have our new .NET website being tracked, but in GA we are still tracking .COM. It is also causing issues with MOZ crawling our site because of the .COM/.NET discrepancy. My question is what is the best way to change our Google Analytics from .COM to .NET without losing historical data and what considerations do we need to change before implementing this? Our team was concerned that just downloading the old data would be too vast and it we wouldn't be able to continue manipulating it dynamically in GA. Thanks!!
Reporting & Analytics | | cPanel-LLC.0 -
Why is Indeed.com traffic appearing as organic in Google Analytics?
A large number of sessions in my client's Google Analytics account appear to come from medium: organic and source:Indeed. Since I'm focused on SEO for this project, I'd prefer that Indeed be treated as referral traffic. Any ideas for fixing this issue? Also, and I'm sure the answer is no, is there a way to fix the past data in Google Analytics that has already reported Indeed as an organic medium?
Reporting & Analytics | | Kevin_P0 -
How to exclude traffic for a specific mobile device in Google Analytics view?
Hi, Need help on how to exclude traffic for a specific mobile device in Google Analytics view. I have been searching and the only information available is excluding IP address of internal traffic. Is there any way to exclude traffic through a mobile MAC address?
Reporting & Analytics | | Khadija_K0 -
Would updating Meta Titles affect Google analytics tracking?
Hi All, I need a little bit of help. We need to optimize our blog's articles Meta titles for SEO which all exceed 100 characters. I was told that if we change the titles, google analytics would split the tracking pages and count the data as 2 pages (old title and new title). Has any of you have this experience before and if so, is there a way to avoid google analytics counting this as two pages? Thanks in advance! Viviana http://analyteguru.com/ http://analyteguru.com/ http://analyteguru.com/
Reporting & Analytics | | mchoi0 -
Did Analytics change the way to handle Google images searches on Dec 12?
Dear all, One of the sites I'm monitoring receives a lot of traffic from image searches or images that appear in universal search results. On Dec 12th, 2015, the bounce rate for these sessions went from around 30% the day before to around 87%. See screen shot below. Did anybody notice similar bounces in the bounce rate? Did Google change something in the way that image search is handled? Looking forward to your ideas! large?v=mpbl-1&px=999
Reporting & Analytics | | AABMarketing_Frank0 -
Google Analytics - Average Position
Hi Just trying to get some clarity on Google Analytics Average Positions in "Aquistions/Search Engine Optimisation". For a very competitive keyword Google Analytics is saying i am on average position of 6. Is this Page 6? I am assuming position six would be 1.6?
Reporting & Analytics | | Cocoonfxmedia0 -
Google Analytics: Different stats for date range vs single month?
I've been scratching my head, chin, and you name it over this one. I have an advanced segment to remove bot traffic from my data. When I look at the Audience Overview data for a single month (let's say Aug). I am shown a session count. No problems here, however If I set the date range to (January - August). The august monthly stats is incorrect, much lower. What this means is that, if I export a CSV report from Jan-Aug, the data is wrong compared to individually recording a month. Anyone faced this? I've asked the question over at the Google Analytics technical section as well, but no answer P.S I even used the 'control the number of sessions used to calculate this report' tool but no luck.
Reporting & Analytics | | Bio-RadAbs0 -
Should you get a new Google Analytics account if your site has a new domain after a site redesign/new development?
We recently developed a new site for a client and they have opted to move forward with a domain change. Should we create a new Google Analytics account for the new site?
Reporting & Analytics | | TheOceanAgency0