Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Crawl rate dropped to zero
-
Hello, I recently moved my site in godaddy from cpanel to managed wordpress. I bought this transfer directly from GoDaddy customer service. in this process they accidentally changed my domain from www to non www. I changed it back after the migration, but as a result of this sites craw rate from search console fell to zero and has not risen at all since then.
In addition to this website does not display any other errors, i can ask google manually fetch my pages and it works as before, only the crawl rates seems to be dropped permanently. GoDaddy customer service also claims that do not see any errors but I think, however, that in some way they caused this during the migration when the url changed since the timing match perfectly. also when they accidentally removed the www, crawl rate of my sites non www version got up but fell back to zero when I changed it back to www version. Now the crawl rate of both www and non www version is zero. How do I get it to rise again? Customer service also said that the problem may be related to ftp-data of search console? But they were not able to help any more than .Would someone from here be able to help me with this in anyway please?
-
Hello, asnwers to the questions bolded:
- At this rate, how long would it take Google to crawl all of your pages, (maybe it feels 10-15 is fast enough)? Over 50 days, i still cannot believe that it would be just a coincidence that crawl rate dropped so suddenly only because google suddenly thinks that my page should not be crawled that often. After all, amount of new content, quality of new links and all the other factors are much better all the time on my site, and before the drop, crawl rate increased steadily. It has to be some technical issue?
- Has the average response time increased? If so, maybe Google feels it's overloading the server & backing off. No, it has actually went down a little bit (not much though)
-
Interesting. I have 2 more thoughts:
- At this rate, how long would it take Google to crawl all of your pages, (maybe it feels 10-15 is fast enough)?
- Has the average response time increased? If so, maybe Google feels it's overloading the server & backing off.
-
Crawl rate still is extremely slow, average 10-15 per day except when i sent pages to be manually crawled, then it crawls those page. Before the drop the crawl rate was never under 200 per day and it was usually over 1000. anything more I can do? It seems to have no effect my rankings or anything else as l can see, but I still would like this be fixed. It has be something to do with the fact that i changed my hosting to godaddy managed wordpress hosting. but they have no clue about what could cause this. robot.txt file change seemed to have no effect or very minimum effect
-
Not that I'm aware of, unfortunately. Patience is an important skill when dealing with Google
-
Thanks! I will try that. I see that search console shows crawl rates with few days delay, is there somewhere i could check if it works instantly?
-
I thought of one other possibility: Your sitemap.xml is probably auto-generated, so this shouldn't be a problem, but check to make sure that the URLs in the sitemap.xml have the www.
Other than that I'm out of ideas - I would wait a few days to see what happens, but maybe someone else with more experience watching Google will have seen this before. If it does resolve, I'd like to know what worked.
-
I'm not convinced that robots.txt is causing your problem, but it can't hurt to change it back. In fact, while looking for instructions on how to change it I came across this blog post by Joost de Valk, (aka Yoast), that pretty much says you should remove everything that's currently in your robots.txt - and his arguments are right for everything:
- Blocking wp-content/plugins will stop Google from loading JS and/or CSS resources that it might need to render the page properly.
- Blocking wp-admin is redundant, because the wp-admin if it's linked it can still be found, and important pages already have an X-Robots HTTP header that says not to index them.
If you're using Yoast SEO, here are instructions on how to change the robots.txt file.
-
Hi, one more thing. Are you 100% sure tht robot.txt file hs nothing to do with this? It changed at the sime time when the problems started to occur. It used to be :
User-agent: *
Disallow: /wp-admin/
Allow: /wp-admin/admin-ajax.phpBut now it is :
User-agent: *
Crawl-delay: 1
Disallow: /wp-content/plugins/
Disallow: /wp-admin/At the sime time "blocked resources" notifications started to occur in search console.
Blocked Resources > Rendering without certain resources can impair the indexing of your web pages. Learn more.Status: 3/19/16152 Pages with blocked resources
This has to have something to do with it right?
-
Thank you for your answer, my answers bolded here below
- Do you see any crawl errors in the Google Search Console? **Nothing new after the crawl rate dropped, just some old soft 404 errors and old not found errors. **
- If you search for your site on Google, what do you see, (does your snippet look normal)? Yes everything looks perfectly normal, just like before when the crawl rate dropped
- How many pages does Google say it has indexed? Is it possible it's indexed everything and is taking a break, (does it even do that?) I dont thin this is possible, since the cralw rate dropped lmost instantly from average 400 to zero after the site migration.
One theory is: When you moved to the non-www version of the site, Google started getting 301s redirecting it from www to non-www, and now that you've gone back to www it's getting 301s redirecting it from from non-www to www, so it's got a circular redirect. If this is the problem, how should i start to get it fixed?
Here's what I would do to try to kick-start indexing, if you haven't already:
- Make sure you have the "Preferred Domain" set to the www version of your site in_ both the www and non-www versions of your site_ in Google Search Console. Yes that is how it has been all the time
- In the Search Console for the www-version of your site, re-submit your sitemap. Done
- In the Search Console for the www-version of your site, do a Fetch as Google on your homepage, and maybe a couple of other pages, and when the Fetch is done use the option to submit those pages for indexing, (there's a monthly limit on how much of this you can do). I have done this many times since i noticed the problem, fetch as google works normally without any issues
Is there anything more i can do? If i want hire someone to fix this, is there any recommendations? I am not a tech guy so this is quite difficult task for me
-
I don't know why this is happening, but this is what I would check:
- Do you see any crawl errors in the Google Search Console?
- If you search for your site on Google, what do you see, (does your snippet look normal)?
- How many pages does Google say it has indexed? Is it possible it's indexed everything and is taking a break, (does it even do that?)
One theory is: When you moved to the non-www version of the site, Google started getting 301s redirecting it from www to non-www, and now that you've gone back to www it's getting 301s redirecting it from from non-www to www, so it's got a circular redirect.
Here's what I would do to try to kick-start indexing, if you haven't already:
- Make sure you have the "Preferred Domain" set to the www version of your site in both the www and non-www versions of your site in Google Search Console.
- In the Search Console for the www-version of your site, re-submit your sitemap.
- In the Search Console for the www-version of your site, do a Fetch as Google on your homepage, and maybe a couple of other pages, and when the Fetch is done use the option to submit those pages for indexing, (there's a monthly limit on how much of this you can do).
Good luck!
-
That's not so horrible - it just says not to crawl the plugins directory or the admin, and to delay a second between requests. You probably don't want your plugins or admin directories being indexed, and according to this old forum post Google ignores the crawl-delay directive, so the robots.txt isn't the problem.
-
Hi, my robot.txt file looks like this:
User-agent: * Crawl-delay: 1 Disallow: /wp-content/plugins/ Disallow: /wp-admin/ This is not how it suppose to look like, right? could this cause the problem?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Sudden Drop in Mobile Core Web Vitals
Web Vitals Screengrab.PNG For some reason, after all URLs being previously classified as Good, our Mobile Web Vitals report suddenly shifted to the above, and it doesn't correspond with any site changes on our end. Has anyone else experience something similar or have any idea what might have caused such a shift? Curiously I'm not seeing a drop in session duration, conversion rate etc. for mobile traffic despite the seemingly sudden change.
Technical SEO | | rwat0 -
Moz crawler is not able to crawl my website
Hi, i need help regarding Moz Can't Crawl Your Site i also share screenshot that Moz was unable to crawl your site on Mar 26, 2022. Our crawler was not able to access the robots.txt file on your site. This often occurs because of a server error from the robots.txt. Although this may have been caused by a temporary outage, we recommend making sure your robots.txt file is accessible and that your network and server are working correctly. Typically errors like this should be investigated and fixed by the site webmaster.
Technical SEO | | JasonTorney
my robts.txt also ok i checked it
Here is my website https://whiskcreative.com.au
just check it please as soon as possibe0 -
Why does Bing bot crawl so aggressively?
We observer that the Bing bot is crawling our site very aggressively. We set Bing's crawl control so that it should not crawl us during heavy traffic hours, but that did not change a thing. Does anyone have the problem and even better a solution?
Technical SEO | | Roverandom1 -
Schema, aggregate ratings and trustpilot
Hi! I'm looking to include rich snippets on some of my product sites, such as price etc. In addition, it would be nice to include our overall ratings (from Trustpilot) on the different pages.
Technical SEO | | eyephone
However, I've been looking all over, and haven't really found a clear answer, as to if this is even in adherence with the Google guidelines. As it is our company overall, and not the specific products that are being rated, I have done it likes this (on product pages): name of organization
248
8,2
10. other product-specific information Would this be against guidelines?0 -
Sudden drop in Rankings after 301 redirect
Greetings to Moz Community. Couple of months back, I have redirected my old blog to a new URL with 301 redirect because of spammy links pointed to my old blog. I have transfer all the posts manually, changed the permalink structure and 301 redirected every individual URL. All the ranking were boosted within couple of weeks and regained the traffic. After a month I have observed, the links pointed to old site are showing up in Webmaster Tools for the new domain. I was shocked (no previous experience) and again Disavowed all links. Today, all the positions went down for new domain. My questions are: 1. Did the Disavow tool worked this time with new domain? All the links pointed to old domain were devaluated? Is this the reason for ranking drop? Or 2. 301 Old domain with Unnatural links causes the issue? 3. Removing 301 will help to regain few keyword positions? I'm taking this as a case study. Already removed the 301 redirect. Looking for solid discussion.Thanks.
Technical SEO | | praveen4390 -
Fixing a website redirect situation that resulted in drop in traffic
Hi, I'm trying to help someone fix the following situation: they had a website, www.domain.com, that was generating a steady amount of traffic for three years. They then redesigned the website a couple of months ago, and the website developer redirected the site to domain.com but did not set up analytics on domain.com. We noticed that there was a drop in traffic to www.domain.com but have no idea if domain.com is generating any traffic since analytics wasn't installed. To fix this situation, I was going to find out from the developer if there was a good reason to redirect the site. What would have prompted the developer to do this if www.domain.com had been used already for three years? Then, unless there was a good reason, I would change the redirect back to what it was before - domain.com redirecting to www.domain.com. Presumably this would allow us to regain the traffic to the site www.domain.com that was lost when the redirect was put in place. Does this sound like a reasonable course of action? Is there anything that I'm missing, or anything else that I should do in this situation? Thanks in advance! Carolina
Technical SEO | | csmm0 -
Cloaking? Best Practices Crawling Content Behind Login Box
Hi- I'm helping out a client, who publishes sale information (fashion sales etc.) In order for the client to view the sale details (date, percentage off etc.) they need to register for the site. If I allow google bot to crawl the content, (identify the user agent) but serve up a registration light box to anyone who isn't google would this be considered cloaking? Does anyone know what the best practice for this is? Any help would be greatly appreciated. Thank you, Nopadon
Technical SEO | | nopadon0 -
Sudden ranking drop, no manual action
Sort of a strange situation I'm having and I wanted to see if I could get some thoughts. Here's what has happened... Monday morning, I realized that my website, which had been showing up at the bottom of page 2 for a specific result, had now been demoted to the bottom of page 6 (roughly a 40 spot demotion). No other keyword searches were affected. I immediately figured that this was some sort of keyword-specific penalty that I had incurred. I had done a bit of link building over the weekend (two or three directory type sites and a bio link from a site I contribute to). I also changed some anchor text on another site to match my homepage's title tag (which just so happened to be the exact phrase match I had dropped in) - I assumed this was what got me. I was slowly beginning to climb up the rankings and just got a bit impatient/overzealous. Changed the anchor text back to what it originally was and submitted a reconsideration request on Tuesday. This morning, I get the automated response in Webmaster Tools that no manual action had been taken. So my question is, would this drop have been an automated deal? If that's the case, then it's going to be mighty hard to pinpoint what I did wrong, since there's no way to know when I did whatever it was to cause the drop. Any ideas/thoughts/suggestions to regain my modest original placement?
Technical SEO | | sandlappercreative0