Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Local SEO - two businesses at same address - best course of action?
-
Hi Mozzers - I'm working with 2 businesses at the moment, at the same address - the only difference between the two is the phone number.
I could ask to split the business addresses apart, so that NAP(name, address, phone number) is different for each businesses (only the postcode will be the same).
Or simply carry on at the moment, with the N and Ps different, yet with the As the same - the same addresses for both businesses.
I've never experienced this issue before, so I'd value your input.
Many thanks, Luke
-
Thanks Miriam - that makes good sense - many thanks for your feedback
Luke
-
Hi Luke!
Excellent additional details. This definitely should pass muster as two distinct businesses. And I do advise using the distinct addresses for each business as they genuinely do each have their own address. You want customers (and bots) to associate the right address with the right business. So you'll have a unique name, address, phone number and categories for these 2 businesses and should be a-okay!
-
Hi Miriam and I'm very grateful for your input, as ever.
Here's some clarification:
One business is a cookery school offering educational services - the other business is a restaurant open to the public, run by the students of the cookery school (both are owned by the same company).
The company in question has been using the same address for both - 24-27 Castle Mews - t**he business names and phone numbers are different. **
So all seems OK at the moment. I could keep their shared address as it is, which is accurate.
However, it is also clear that each business actually has a distinct address within Castle Mews, so if I wish to differentiate/split the addresses, so each business has a distinct address, I can:
The restaurant is at 24-26 Castle Mews - the cookery school is at 27 Castle Mews, so does it make sense to split the addresses along these lines, or doesn't it really matter?
Look forward to hearing from you, Luke
-
Hey Luke!
Good conversation going on here. I'm going to respectfully disagree with the advice of adding a fictitious suite element to the address, as using your real-world address only is one of the guidelines about which Google is very clear. Using suite addresses in this scenario has, indeed, been something people have experimented with in the past, prompted by Google's past fiasco with large numbers of listings merging due to shared partial details. However, Google seems to have gotten much better at not merging listings, and, in fact, seems quite capable of discerning one business from another despite a shared address. However, I will make these provisos:
-
Luke, I want to be sure I understand what you're saying about only the phone number being different? Aren't the names of the 2 businesses different? If not, and this is actually just one business, then they are only eligible for a single GMB listing - not two of them.
-
Yes, the phone numbers must be unique.
-
There can be trouble if the two businesses are in the same industry. In other words, if one business is Bill's Garage and the other business is Frank's Garage, you'll want to regularly monitor for any signs of merging.
-
It's a good idea not to share Google categories between the two businesses, if it can be helped.
-
Always make sure (as the Local SEO) that you really are marketing two separate businesses that adhere to Google's definition of that. For example, you may encounter clients who want to market their air conditioning repairs as a separate business from their heater repairs, when in fact this is actually just a single business. You'll do more harm than good by helping the client try to market themselves as though they were two. Point to the guidelines and explain the disaster that can come from getting on Google's bad side and you'll be doing the client a world of good
Hope this helps!
-
-
There are tons of businesses that share a street address with others (like at a shopping mall). I've never seen a problem where having 2 addresses the same affected anything. The suite A/B thing is fine though, even if it's only a placebo effect.
-
Ah, so varying all elements - the Name, Address and Phone number - that seems logical - thanks for your feedback.
-
Hi Luke,
I've had many clients in the same situation. The approach I typically take is to split up the street address between a Suite A and Suite B (or some similar variation of that). Google is still able to pinpoint the geographic location of the business, but also recognizes that they're not identical.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Mass URL changes and redirecting those old URLS to the new. What is SEO Risk and best practices?
Hello good people of the MOZ community, I am looking to do a mass edit of URLS on content pages within our sites. The way these were initially setup was to be unique by having the date in the URL which was a few years ago and can make evergreen content now seem dated. The new URLS would follow a better folder path style naming convention and would be way better URLS overall. Some examples of the **old **URLS would be https://www.inlineskates.com/Buying-Guide-for-Inline-Skates/buying-guide-9-17-2012,default,pg.html
Intermediate & Advanced SEO | | kirin44355
https://www.inlineskates.com/Buying-Guide-for-Kids-Inline-Skates/buying-guide-11-13-2012,default,pg.html
https://www.inlineskates.com/Buying-Guide-for-Inline-Hockey-Skates/buying-guide-9-3-2012,default,pg.html
https://www.inlineskates.com/Buying-Guide-for-Aggressive-Skates/buying-guide-7-19-2012,default,pg.html The new URLS would look like this which would be a great improvement https://www.inlineskates.com/Learn/Buying-Guide-for-Inline-Skates,default,pg.html
https://www.inlineskates.com/Learn/Buying-Guide-for-Kids-Inline-Skates,default,pg.html
https://www.inlineskates.com/Learn/Buying-Guide-for-Inline-Hockey-Skates,default,pg.html
https://www.inlineskates.com/Learn/Buying-Guide-for-Aggressive-Skates,default,pg.html My worry is that we do rank fairly well organically for some of the content and don't want to anger the google machine. The way I would be doing the process would be to edit the URLS to the new layout, then do the redirect for them and push live. Is there a great SEO risk to doing this?
Is there a way to do a mass "Fetch as googlebot" to reindex these if I do say 50 a day? I only see the ability to do 1 URL at a time in the webmaster backend.
Is there anything else I am missing? I believe this change would overall be good in the long run but do not want to take a huge hit initially by doing something incorrectly. This would be done on 5- to a couple hundred links across various sites I manage. Thanks in advance,
Chris Gorski0 -
SEO for multiple languages [Arabic]
Hello all, I am currently managing a Marketplace that comes in two different languages: English & Arabic. The English website is, fortunately, doing quite well in terms of SEO performances but, not the Arabic one. The website has two kinds of content: Static content: controlled by me. It includes menu items, navigation, static pages etc which is properly translated among the two languages User-uploaded content: It includes ads/news posted by the user which may not be translated to Arabic if they chose not to do it. Now if somebody goes to the Arabic website and check a news item that doesn't have an Arabic translation, it will show the English title. I am assuming, serving content in a different language that is specified in the hreflang is a straight no, right?
Intermediate & Advanced SEO | | MozammilStorat0 -
Advanced SEO - What would you do after you run out of keywords?
Hello! Our company has been growing in terms of traffic and ranking well for a couple of years but we are now kind of stagnating because we just don't know what to do next. We have a good blog - and with our blogs, we have been targeting all major keywords with their related keywords as a bucket. - "keyword theme / page" for a long time. But it seems we now don't have any major keyword theme to write about. What is worse is that we don't see any traffic growth since 2014 September. (although we added many good blogs) So what would do you when you run out of keywords? or keyword themes? Would you just keep pumping in more blogs and hope that you get more clicks? or at some point, you just don't care about keywords and write whatever relevant to your site? Wouldn't it hurt our site if we create similar keyword themed pages? (like regurgitating our keywords?) or even same keyword targeting pages? You must have similar experience if you are an owner of a niche site. Can you please share your experience with this kind of headaches? Thank you and look forward to your comments.
Intermediate & Advanced SEO | | joony3 -
One company, two address. How do I handle footer NAP?
I have a client with two address that fall under the same brand. One address is in CA and the other is in NY. I have a single domain and will be creating separate landing pages for each location but wanted to know how I should handle the NAP in the footer of the other pages. Should I list both NAPs, one NAP or neither NAPs in the footer? Thanks in advance for your help.
Intermediate & Advanced SEO | | DigitalWorkboots0 -
Domain expiration and seo
My domain name is free with my service with yahoo but it expires every year and gets extended automatically as I continue service, how does this impact my seo efforts? I've heard that the search engines prefer sites to expire in 3 years or more? Is this a fact?
Intermediate & Advanced SEO | | bronxpad0 -
Migrating online store to subdomain using shopify and effects on seo and energy down the road for seo
I'm looking for some clarity... Looking at using Shopify for an existing online store that we have to migrate. Setting up the store with shopify means we will be using a subdomain such as shop.mywebsite.com instead of mywebsite.com/shop. The following are points to consider when responding The client currently has an online store, however it's a proprietary shopping store and CMS that has since gone defunct and they need to migrate to an alternative in order to survive online against new CMS systems that allow the site and its content to be better optimized. There is a lot of existing SEO done on the current site that we don't want to loose PR on. There is roughly 2000 products Client has a fixed budget, dealing with checkout issues, custom work and various other "bugs" seems to be easier controlled with Shopify...thus budget can be used more on content/strategy and migration We want to run the main site in Wordpress and are wanting to use Shopify since it supports a gateway, has great features and seems like it would allow us to get more bang for the buck and can focus more on the main site and content strategy and drive traffic to the subdomain store if needed Or main concern is the effort of migrating 2000+ products to shopify and the traffic and PR it gives the current site will have a negative effect on the main domain itself. Should we really be considering this path? The domain is diveidc.com One main benefit to the subdomain is the ability to clearly segment products from the service portion of the site in the analytics and focus 2 clear strategies and track it in a very defined manner. We're really on the fence with this...any thoughts are welcome.
Intermediate & Advanced SEO | | MAGNUMCreative0 -
SEO from Godaddy How Good is it?
http://www.godaddy.com/search-engine/seo-services.aspx?ci=44163 it said "Includes Standard Search Engine Visibility to Improve Search Rankings" it begs for question... Search Engine Visibility??? Improve SERP?!?!!? is it really that good? O.o; or have i successfully been eaten my promotional messages? Can anyone with experience with them share some information with me ? 🙂 (The price tag is mighty interesting)
Intermediate & Advanced SEO | | IKT0 -
Does capitalization matter for SEO?
Two places capitalization comes into play: (1) on-page use (title, h1, body text, img alt text, etc) (2) external anchor text I didn't think it mattered from Google's point of view for on-page usage (is this correct?) but I notice that OpenSiteExplorer' s 'anchor text distribution' tab shows different counts for the same keyword if it's capitalized in different ways (eg seomoz.org is listed separate from SEOmoz.org). Is that just OSE or does Google treat the keyword/phrase different based on its capitalization, too? And if so, then should I be creating external links to my site with the 'regular' and 'Capitalized' versions of my key phrases?
Intermediate & Advanced SEO | | scanlin1