Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Local SEO - two businesses at same address - best course of action?
-
Hi Mozzers - I'm working with 2 businesses at the moment, at the same address - the only difference between the two is the phone number.
I could ask to split the business addresses apart, so that NAP(name, address, phone number) is different for each businesses (only the postcode will be the same).
Or simply carry on at the moment, with the N and Ps different, yet with the As the same - the same addresses for both businesses.
I've never experienced this issue before, so I'd value your input.
Many thanks, Luke
-
Thanks Miriam - that makes good sense - many thanks for your feedback
Luke
-
Hi Luke!
Excellent additional details. This definitely should pass muster as two distinct businesses. And I do advise using the distinct addresses for each business as they genuinely do each have their own address. You want customers (and bots) to associate the right address with the right business. So you'll have a unique name, address, phone number and categories for these 2 businesses and should be a-okay!
-
Hi Miriam and I'm very grateful for your input, as ever.
Here's some clarification:
One business is a cookery school offering educational services - the other business is a restaurant open to the public, run by the students of the cookery school (both are owned by the same company).
The company in question has been using the same address for both - 24-27 Castle Mews - t**he business names and phone numbers are different. **
So all seems OK at the moment. I could keep their shared address as it is, which is accurate.
However, it is also clear that each business actually has a distinct address within Castle Mews, so if I wish to differentiate/split the addresses, so each business has a distinct address, I can:
The restaurant is at 24-26 Castle Mews - the cookery school is at 27 Castle Mews, so does it make sense to split the addresses along these lines, or doesn't it really matter?
Look forward to hearing from you, Luke
-
Hey Luke!
Good conversation going on here. I'm going to respectfully disagree with the advice of adding a fictitious suite element to the address, as using your real-world address only is one of the guidelines about which Google is very clear. Using suite addresses in this scenario has, indeed, been something people have experimented with in the past, prompted by Google's past fiasco with large numbers of listings merging due to shared partial details. However, Google seems to have gotten much better at not merging listings, and, in fact, seems quite capable of discerning one business from another despite a shared address. However, I will make these provisos:
-
Luke, I want to be sure I understand what you're saying about only the phone number being different? Aren't the names of the 2 businesses different? If not, and this is actually just one business, then they are only eligible for a single GMB listing - not two of them.
-
Yes, the phone numbers must be unique.
-
There can be trouble if the two businesses are in the same industry. In other words, if one business is Bill's Garage and the other business is Frank's Garage, you'll want to regularly monitor for any signs of merging.
-
It's a good idea not to share Google categories between the two businesses, if it can be helped.
-
Always make sure (as the Local SEO) that you really are marketing two separate businesses that adhere to Google's definition of that. For example, you may encounter clients who want to market their air conditioning repairs as a separate business from their heater repairs, when in fact this is actually just a single business. You'll do more harm than good by helping the client try to market themselves as though they were two. Point to the guidelines and explain the disaster that can come from getting on Google's bad side and you'll be doing the client a world of good
Hope this helps!
-
-
There are tons of businesses that share a street address with others (like at a shopping mall). I've never seen a problem where having 2 addresses the same affected anything. The suite A/B thing is fine though, even if it's only a placebo effect.
-
Ah, so varying all elements - the Name, Address and Phone number - that seems logical - thanks for your feedback.
-
Hi Luke,
I've had many clients in the same situation. The approach I typically take is to split up the street address between a Suite A and Suite B (or some similar variation of that). Google is still able to pinpoint the geographic location of the business, but also recognizes that they're not identical.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Sitemaps: Best Practice
What should and what shouldn't go in the sitemap? In particular, pages like subscribe to our newsletter/ unsubscribe to our newsletter? Is there really any benefit in highlighting those pages to the SEs? Thanks for any advice/ anecdotes 🙂
Intermediate & Advanced SEO | | Fubra0 -
Best SEO Strategy for Badges & Awards.
Hello Moz Friends! I was wondering what the correct "SEO friendly" strategy is with badges and awards. We recently got BBB accredited and added their badge to the footer of the website. We also added a review badge from shopper approved to the footer. As I'm joining other communities, I see there's badges given to us. For example, Alignable. Great place for networking. They offer a badge that says "locals recommend us" or something. Should I embed these badges onto our website someplace? Should I create a page for just badges or place them in the footer or sidebar widgets? What the best SEO practice for this? Thank you!!
Intermediate & Advanced SEO | | LindsayE2 -
What is best practice for "Sorting" URLs to prevent indexing and for best link juice ?
We are now introducing 5 links in all our category pages for different sorting options of category listings.
Intermediate & Advanced SEO | | lcourse
The site has about 100.000 pages and with this change the number of URLs may go up to over 350.000 pages.
Until now google is indexing well our site but I would like to prevent the "sorting URLS" leading to less complete crawling of our core pages, especially since we are planning further huge expansion of pages soon. Apart from blocking the paramter in the search console (which did not really work well for me in the past to prevent indexing) what do you suggest to minimize indexing of these URLs also taking into consideration link juice optimization? On a technical level the sorting is implemented in a way that the whole page is reloaded, for which may be better options as well.0 -
SEO Considerations for merging two brand website into one
Hello fellow Mozzers, We have two websites for two similar brands at my place of employment, the two brands currently serve slighly different products but could be held quite happily under one branded site. As part of a potential group merger into one sole brand, we will have to create one joined up website which will then feature all our products. The newly merged site will also have more scope to allow us to expand our product range where as currently one brand is kind of specific to a particular market due to its name. So as part of the Merge, I have to consider the potential implications for our search traffic, as this is an integral part of our business. Brand A - older, more authorative, great content, good organic positions - top 10 for pretty much all terms we favour. Brand B - younger, but has more marketing scope due to name, still good site and lots of content. Unfortunately Brand B has more in terms of potential lifespan, but is currently the less authorative of the two sites we run. it has lower DA and PR according to my Moz Analytics, a lower number of quality links and less content. In order to give the Brand B website the boost that is needed and in effect replace Brand A in the serps which has great organic positions, I need to make sure all bases are ticked for an action plan. So far this is what I have. Transfer all exisiting Brand A web pages to Brand B website. Rel canonical all Brand A pages to now point to Brand B websites new pages. 301 redirect all pages on Brand A to Brand B during the transfer. Once 301 redirects are in place then request external sites to actually repoint to Brand B website for any links. Update xml Sitemaps Update any content that mentions Brand B to now be Brand A. resubmit sitemaps to Webmaster tools Update all social profiles Update all local search profiles and listings Update all review sites with new brand name / merge any with both brands On a supplementary note for customer information, looking to also keep the older Brand A Home page up for a short time to help people understand the transition rather than a complete redirect which to our demographic could confuse and alienate people. Will also look to send a mass email to roughly 400K people informing them of the move abd how it affects them. I have no doubt there will be some glaringly obvious additions, any further advice would be much appreciated. Hope you are all well. Tim
Intermediate & Advanced SEO | | TimHolmes1 -
Is .ME domain is effective in SEO ?
I am always listening about TLD. com. org .net but what about the .me domain. Can this will be effective in SEO. Can i able to beat down my competitors, if i choose .me . I also have a .com or other TLD option but if i am making my name than .me is for me but i need your suggestion for the seo purpose. Is there really domain affective in term of SEO.
Intermediate & Advanced SEO | | pnb5670 -
Domain Alias SEO
We have 5 domain alias of our existing sites
Intermediate & Advanced SEO | | unibiz
All 5 domain alias are domain alias of our main site. It means, all domain alias will have exactly same site and contents
Like Main domain: www.mywebsite.com
DomainAlias: www.myproduct.com, www.myproduct2.com, www.myproduc3.com
And if anybody will open our site www.myproduct.com, it will open same website which I have in primary site what can i do to rank all website without any penalty....i s there any way? This is domain alias of in hosting industry Thanks0 -
What is the best way to embed PDF documents for SEO?
I have been using SCRIBD to embed PDF documents on my site but until recently I did not include the link back to SCRIBD. Will my site get credit for this content or will it go to SCRIBD? Is there a better way to embed PDF documents for SEO?
Intermediate & Advanced SEO | | casper4340 -
What's your best hidden SEO secret?
Don't take that question too serious but all answers are welcome 😉 Answer to all:
Intermediate & Advanced SEO | | petrakraft
"Gentlemen, I see you did you best - at least I hope so! But after all I suppose I am stuck here to go on reading the SEOmoz blog if I can't sqeeze more secrets from you!9