Robots.txt error
-
Moz Crawler is not able to access the robots.txt due to server error. Please advice on how to tackle the server error.
-
Hello Shanidel,
Jo from the Moz help team here.
I've had a look at your site and I've not been able to access your robot.txt file, this is what I'm seeing in the browser
https://screencast.com/t/JjQI1WTH3ni
I'm also seeing this error when I check your robots.txt file through a third party tool
https://screencast.com/t/pxsP9pL5
So it looks to me like may be some intermittent issues with your robots.txt file. I would advise reaching out to your web developer to see if they can check your robots.txt file and make sure it's accessible.
If you're still having trouble please let us know at help@moz.com
Best of luck!
Jo
-
Hi,
I'm still having this problem. Moz is unable to crawl the site saying there is a problem with the robots.txt file.
Sorry.
-
happy to been useful
-
Below is the exact message that i received:
**Moz was unable to crawl your site on Aug 29, 2017. **Our crawler was not able to access the robots.txt file on your site. This often occurs because of a server error from the robots.txt. Although this may have been caused by a temporary outage, we recommend making sure your robots.txt file is accessible and that your network and server are working correctly. Typically errors like this should be investigated and fixed by the site webmaster.
-
yoursite.com/robot.txt -----> this is how your robot.txt file should be, so first I will recommend you test your robot.txt file to see if everything is ok, if dont there is an explanation about how to create a robot.txt
How to create a /robots.txt file
Where to put it
The short answer: in the top-level directory of your web server.
The longer answer:
When a robot looks for the "/robots.txt" file for URL, it strips the path component from the URL (everything from the first single slash), and puts "/robots.txt" in its place.
For example, for "http://www.example.com/shop/index.html, it will remove the "/shop/index.html", and replace it with "/robots.txt", and will end up with "http://www.example.com/robots.txt".
So, as a web site owner you need to put it in the right place on your web server for that resulting URL to work. Usually that is the same place where you put your web site's main "index.html" welcome page. Where exactly that is, and how to put the file there, depends on your web server software.
Remember to use all lower case for the filename: "robots.txt", not "Robots.TXT.
See also:
-
Hi,
Can you please share the message you're receiving ? Also, did you check your Google Search Console to see if Google can access to your website ? Knowing the type of errors is the key to advice you.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Crawl solutions for landing pages that don't contain a robots.txt file?
My site (www.nomader.com) is currently built on Instapage, which does not offer the ability to add a robots.txt file. I plan to migrate to a Shopify site in the coming months, but for now the Instapage site is my primary website. In the interim, would you suggest that I manually request a Google crawl through the search console tool? If so, how often? Any other suggestions for countering this Meta Noindex issue?
Technical SEO | | Nomader1 -
Error got removed by request
hey there, I have website, Which is Doing best on google, But from last 2-3 times i am Getting error in Google Search Console, removed by request., here is screenshot http://prntscr.com/iva5y0 My Question is i have Not Requested Google to Remove My Homepage URL, Then 1. Why I am Getting This warning again & again, ?? 2. Will this Harm My Sites Current traffic & Ranking Status ? 3.What Steps I need Take to stop This warning came again & again ??? Thnx in advance & please Help Out on this Query
Technical SEO | | innovative.rohit0 -
Product Code Error in Volusion
I started working with about 800+ 404 errors in September after we migrated our site to Volusion 13. There is a recurring 404 error that I can't trace inside of our source code or in our Sitemap. I don't know what is causing this error so I have no way of knowing how to fix it. Tech support at Volusion has been less than helpful so any feed back would be appreciated. | http://www.apelectric.com/Generac-6438-Guardian-Series-11kW-p/{1} | The error is seemingly starting with the product code. The addendum at the end of the URL "p/" should be followed by the product code. In this example, 6438. Instead, the code is being automatically populated with %7B1%7D Has anyone else this issue with Volusion or does this look familiar across any other platform?
Technical SEO | | MonicaOConnor0 -
Soft 404 errors
Hello Everyone, I recently removed some pages and made a custom 404 page by putting "ErrorDocument 404 http://www.site.com/404.htm" in the htaccess file but WMT now reports soft 404 errors, how do I do this properly? Thanks
Technical SEO | | jwdl0 -
Robots.txt - What is the correct syntax?
Hello everyone I have the following link: http://mywebshop.dk/index.php?option=com_redshop&view=send_friend&pid=39&tmpl=component&Itemid=167 I want to prevent google from indiexing everything that is related to "view=send_friend" The problem is that its giving me dublicate content, and the content of the links has no SEO value of any sort. My problem is how i disallow it correctly via robots.txt I tried this syntax: Disallow: /view=send_friend/ However after doing a crawl on request the 200+ dublicate links that contains view=send_friend is still present in the CSV crawl report. What is the correct syntax if i want to prevent google from indexing everything that is related to this kind of link?
Technical SEO | | teleman0 -
Why do I get duplicate page title errors.
I keep getting duplicate page title errors on www.etraxc.com/ and www.etraxc.com/default.asp, which are both pointing to the same page. How do i resolve this and how bad is it hurting my SEO.
Technical SEO | | bobbabuoy0 -
403 forbidden error website
Hi Mozzers, I got a question about new website from a new costumer http://www.eindexamensite.nl/. There is a 403 forbidden error on it, and I can't find what the problem is. I have checked on: http://gsitecrawler.com/tools/Server-Status.aspx
Technical SEO | | MaartenvandenBos
result:
URL=http://www.eindexamensite.nl/ **Result code: 403 (Forbidden / Forbidden)** When I delete the .htaccess from the server there is a 200 OK :-). So it is in the .htaccess. .htaccess code: ErrorDocument 404 /error.html RewriteEngine On
RewriteRule ^home$ / [L]
RewriteRule ^typo3$ - [L]
RewriteRule ^typo3/.$ - [L]
RewriteRule ^uploads/.$ - [L]
RewriteRule ^fileadmin/.$ - [L]
RewriteRule ^typo3conf/.$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !-l
RewriteRule .* index.php Start rewrites for Static file caching RewriteRule ^(typo3|typo3temp|typo3conf|t3lib|tslib|fileadmin|uploads|screens|showpic.php)/ - [L]
RewriteRule ^home$ / [L] Don't pull *.xml, *.css etc. from the cache RewriteCond %{REQUEST_FILENAME} !^..xml$
RewriteCond %{REQUEST_FILENAME} !^..css$
RewriteCond %{REQUEST_FILENAME} !^.*.php$ Check for Ctrl Shift reload RewriteCond %{HTTP:Pragma} !no-cache
RewriteCond %{HTTP:Cache-Control} !no-cache NO backend user is logged in. RewriteCond %{HTTP_COOKIE} !be_typo_user [NC] NO frontend user is logged in. RewriteCond %{HTTP_COOKIE} !nc_staticfilecache [NC] We only redirect GET requests RewriteCond %{REQUEST_METHOD} GET We only redirect URI's without query strings RewriteCond %{QUERY_STRING} ^$ We only redirect if a cache file actually exists RewriteCond %{DOCUMENT_ROOT}/typo3temp/tx_ncstaticfilecache/%{HTTP_HOST}/%{REQUEST_URI}/index.html -f
RewriteRule .* typo3temp/tx_ncstaticfilecache/%{HTTP_HOST}/%{REQUEST_URI}/index.html [L] End static file caching DirectoryIndex index.html CMS is typo3. any ideas? Thanks!
Maarten0 -
Why is 4XX (Client Error) shown for valid pages?
My Crawl Diagnostics Summary says I have 5,141 errors of the 4XX (Client Error) variety. Yet when I view the list of URLs they all resolve to valid pages. Here is an example.
Technical SEO | | jimaycock
http://www.ryderfleetproducts.com/ryder/af/ryder/core/content/product/srm/key/ACO 3018/pn/Wiper-Blade-Winter-18-Each/erm/productDetail.do These pages are all dynamically created from search or browse using a database where we offer 36,000 products. Can someone help me understand why these are errors.0