Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
FAQ page structure
-
I have read in other discussions that having all questions on an FAQ page is the way to go and then if the question has an answer worthy of its own page, you should abbreviate the answer and link to the page with more content.
My question is when using some templates in WP, they have a little + button you can click and it reveal the answer to the question. Does this hurt SEO versus having all text visible and then using headers/subheaders?
An example of the + button https://fyrfyret.dk/faq/
-
Makes perfect sense. Thanks a lot. Just the type of feedback I was looking for.
-
Thanks. That was kind of my thought. I wasnt convinced the setup as now is the best. Thanks for the feedback, it is much appreciated!
-
^^ these are both great answers.
I'll add one thing: I often view FAQ pages as a great opportunity to earn featured snippets for specific questions related to a brand. I can't say for certain, and this may not at all be a goal of yours, but the HTML structure this WP theme element utilizes probably doesn't lend itself to stand out for earning any featured snippets. If you break them out of the FAQ element, utilize headers well, and maybe even consider schema markup, there's a chance you could earn a featured snippet or two among those frequently asked questions.
-
I'm afraid we're in a bit of a state of limbo on this issue, Nickington.
Currently, Google's ranking is based on the desktop version of the site for both desktop and mobile results.
Google has clearly stated, and many tests have confirmed, that content which is not visible unless a user interacts with the page (such as having to click the drop-down for the FAQ result) is deemphasized in search results.
BUT! Google has also stated that they are in the midst of changing to a mobile-first index which will mean that the mobile version of websites will be used for ranking assessment. In addition, they've been quite clear that at that point, since things like accordion drop-downs are so much better UX for mobile users, that kind of hidden content will no longer be "penalised".
Unfortunately, there's been no declared date for when the switch to the mobile Index will occur. Instead, they've said that it will be rolled out gradually to individual sites as they detect that the mobile version of a site is ready for it. This means it's entirely impossible to assess when the changeover might apply to your site.
So for absolute best SEO, the solution is unfortunately a bunch of extra work for a hybrid solution
My best recommendation would be to build out the FAQ content using headers and sub-headers so the content is fully visible on the page and gets full indexing authority from the search engine. Then keep an eye on the mobile indexing of your site to detect when it appears that it has moved fully into the mobile-first Index stage, and at that point redo the FAQ page to utilize the accordion drop downs instead.
The alternative would be to build out the page using the accordion drop downs to start with, and accept the fact that it will be some time before that hidden content has a chance to rank effectively. this would definitely be a second-best option in my opinion.
Does that all make sense?
Paul
-
Hi Nickington,
Good question!
The FAQs are for better UX.
Also, thinking on mobile UX it is great to have a list and quickly find out the option that I really need.
Browseo's amazing tool might help you to kow out what are the signasl that the algorithms can read about a page of your website.Said that, I think that your FAQs page is doing great.
Although you might consider to check the Moz SEO Guide on regard the Meta Keywords. Good luck!Mª Verónica
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
On-page SEO
This is a question for the organic SEO experts, once you added the main keyword that you want to rank for in the homepage title, meta title plus meta description, perhaps once or twice in the text on the homepage. How often do you then write it in the content marketing, say blog posts, we want to rank higher on Google for "SEO agencies Cardiff" however if you mention this in the blog posts too much say once a week, this could lead to over optimisation issues?
On-Page Optimization | Dec 2, 2024, 6:47 AM | sarahwalsh1 -
Landing page separate from product page
Hello there, I have a wordpress website with a woocommerce plugin. I have 4 landing pages that describe my products and at the end of the pages, I have a CTA to my product page. is it bad for SEO? my website: https://relationadviser.ir
On-Page Optimization | Oct 9, 2019, 8:02 PM | Aaron.be1 -
Category pages, should I noindex them?
Hi there, I have a question about my blog that I hope you guys can answer. Should I no index the category and tag pages of my blog? I understand they are considered as duplicate content, but what if I try to work the keyword of that category? What would you do? I am looking forward to reading your answers 🙂
On-Page Optimization | Apr 1, 2019, 1:03 PM | lucywrites0 -
URL Structure on Category Pages
Hi, Currently, we having the following URL Structure o our product pages: All Products Pages: www.viatrading.com/wholesale/283/All_Products.html Category Page: www.viatrading.com/wholesale/4/Clothing.html Product Page: www.viatrading.com/wholesale/product/LOAD-HE-WOM/Assorted-High-End-Women-Clothing-Lots.html?cid=4 Since we are going to use another frontend system, we are thinking about re-working on this URL Structure, using something like this: All Products Pages: www.viatrading.com/wholesale-products/ Category Page: www.viatrading.com/wholesale-products/category/ Product Page: www.viatrading.com/wholesale-products/category/product-title/ I understand this is better for SEO and user experience. However, we already have good traffic on the current URL Structure. Should we use same left-side filters on Category Pages as in All Products Page? Since we are using Faceted Navigation, when users filter the Category (e.g. Clothing) they will see same page as Clothing Category Page. Is that an issue for Duplicate Content? Since we are a wholesale company - I understand is using "/wholesale/products/" in URL for all product pages a good idea? If so, should we avoid word "wholesale" in product-title to avoid repeated word in URL? For us, SKU in URL helps the company employees and maybe some clients identify the link. However, what do you think of using the SEO-friendly product-title, and 301 redirect it to www.viatrading.com/BRTA-LN-DISHRACKS/, so 1st link is only used by company members and Canonicalized 2nd is the only one seen by general public? Thank you,
On-Page Optimization | Jan 9, 2017, 9:35 PM | viatrading10 -
Will it upset Google if I aggregate product page reviews up into a product category page?
We have reviews on our product pages and we are considering averaging those reviews out and putting them on specific category pages in order for the average product ratings to be displayed in search results. Each averaged category review would be only for the products within it's category, and all reviews are from users of the site, no 3rd party reviews. For example, averaging the reviews from all of our boxes products pages, and listing that average review on the boxes category page. My question is, will this be doing anything wrong in the eyes of Google, and if so how so? -Derick
On-Page Optimization | Sep 30, 2016, 8:28 PM | Deluxe0 -
Listing all services on one page vs separate pages per service
My company offers several generalized categories with more specific services underneath each category. Currently the way it's structured is if you click "Voice" you get a full description of each voice service we offer. I have a feeling this is shooting us in the foot. Would it be better to have a general overview of the services we offer on the "Voice" page that then links to the specified service? The blurb about the service on the overview page would be unique, not taken from the actual specific service's page.
On-Page Optimization | Jan 9, 2015, 1:39 AM | AMATechTel0 -
I have two pages ranking for the same keyword.
The index page and the targeted landing page for that keyword. They have different content, title, meta but I am competing with myself for the main keyword in the industry. What is the best way to fix this? 301 the keyword page to the index page?
On-Page Optimization | Jun 18, 2012, 2:33 PM | Aftermath_SEO0 -
Avoiding "Duplicate Page Title" and "Duplicate Page Content" - Best Practices?
We have a website with a searchable database of recipes. You can search the database using an online form with dropdown options for: Course (starter, main, salad, etc)
On-Page Optimization | Jun 2, 2013, 5:08 PM | smaavie
Cooking Method (fry, bake, boil, steam, etc)
Preparation Time (Under 30 min, 30min to 1 hour, Over 1 hour) Here are some examples of how URLs may look when searching for a recipe: find-a-recipe.php?course=starter
find-a-recipe.php?course=main&preperation-time=30min+to+1+hour
find-a-recipe.php?cooking-method=fry&preperation-time=over+1+hour There is also pagination of search results, so the URL could also have the variable "start", e.g. find-a-recipe.php?course=salad&start=30 There can be any combination of these variables, meaning there are hundreds of possible search results URL variations. This all works well on the site, however it gives multiple "Duplicate Page Title" and "Duplicate Page Content" errors when crawled by SEOmoz. I've seached online and found several possible solutions for this, such as: Setting canonical tag Adding these URL variables to Google Webmasters to tell Google to ignore them Change the Title tag in the head dynamically based on what URL variables are present However I am not sure which of these would be best. As far as I can tell the canonical tag should be used when you have the same page available at two seperate URLs, but this isn't the case here as the search results are always different. Adding these URL variables to Google webmasters won't fix the problem in other search engines, and will presumably continue to get these errors in our SEOmoz crawl reports. Changing the title tag each time can lead to very long title tags, and it doesn't address the problem of duplicate page content. I had hoped there would be a standard solution for problems like this, as I imagine others will have come across this before, but I cannot find the ideal solution. Any help would be much appreciated. Kind Regards5