Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Google has deindexed a page it thinks is set to 'noindex', but is in fact still set to 'index'
-
A page on our WordPress powered website has had an error message thrown up in GSC to say it is included in the sitemap but set to 'noindex'. The page has also been removed from Google's search results.
Page is https://www.onlinemortgageadvisor.co.uk/bad-credit-mortgages/how-to-get-a-mortgage-with-bad-credit/
Looking at the page code, plus using Screaming Frog and Ahrefs crawlers, the page is very clearly still set to 'index'. The SEO plugin we use has not been changed to 'noindex' the page.
I have asked for it to be reindexed via GSC but I'm concerned why Google thinks this page was asked to be noindexed.
Can anyone help with this one? Has anyone seen this before, been hit with this recently, got any advice...?
-
@effectdigital and @jasongmcmahon did you ever get to the bottom of this and if so what caused it and what was the long term fix, as GSC and Google seem to behaving in a peculiar way?
We had a similar issue with this page: https://www.simplyadverse.co.uk/bad-credit-mortgage, but after several cache clears and re-indexing/fix requests it indexed fine.
We now have a page on another similar site that is stubbornly refusing to index. Its a new site and other than the a simple domain homepage, all pages when under development had "noindex " on them.
Several pages on the site on launch behaved like this with GSC saying the page was marked as "noindex" but submitted in the sitemap, but when you check to see if indexing was possible GSC says its fine (we'd removed noindex and setup the sitemap) . All crawling tools say its fine, but this page wont index despite repeated attempts over a couple of weeks, all other pages are now fine, but this page won't index: https://simplysl.co.uk/buy-to-let/
Other than they're all mortgage related sites/pages, I can't fathom why one page would be troublesome and all others index OK despite having the same setup and indexing process, any ideas?
-
Thanks, I'll take a look
-
Thanks for going into so much detail, much appreciated.
We've asked Google to reindex it and 'validate the fix', even though we can't find anything to fix!
-
Hi there, check that caching isn; the issues at server & CMS levels. Other than that reindex the page via GSC
-
This is really weird. Really really weird!
As you say, your site's source code seems to confirm that it is set to index. If we look here, we can plainly see that the coding syntax for a no-index directive is "noindex" (all one word).
Let's look at your source code:
Yep, everything seems fine there! But what if a script is modifying your source code and including the directive - and Google's picking up on that?
If we look at the modified source code which I rendered and saved to a file here:
... we can see, there are no problems here either:
Wow - that's really unhelpful!

Let's see what happens if we specifically search Google's live index for the URL:
Interestingly, when we search Google's index for this page, we get this page returned instead.
It makes sense that Google would return that URL if it couldn't return the main URL, as one is nested inside of the other. If everything was healthy, we'd see Google listing both URLs instead of just one of them. Even if you edit my index query to remove the trailing slash, you still only get the nested URL (not the one you want to be showing, which is at a slightly higher-up level)
Another thought I had was, hmm maybe this is a canonical tag gone rogue. That bore no fruit either, as this page (which you want to index, yet won't) canonicals to this page - and both of those URLs are exactly the same. As such, it's obvious that we can't blame the canonical tag either! I even viewed the modified source to see if it got altered, no dice (the canonical tag is just fine)
Maybe the XML file is telling Google not to index the URL?
Nope - that's fine too! No problems there...
Could the robots.txt file be interfering?
No! Darn it, that's not the problem
I know that a no-index or blocking directive can also be sent through the HTTP header (usually via X-robots). Let's check the response header of your URL out:
Nothing there that really raises my eyebrow. This is enabled and set to block, but to be honest that shouldn't affect Google's crawling at all. Anyone correct me if I am wrong, but defending your site against cross-site scripting (XSS) attacks doesn't impede crawling right?
Fudge it. Let's fling it through Google's Page-Speed Insights tool. Usually that will tell you if something is being blocked and why...
Nothing useful still!
Google's mobile friendly tool gives us some, semi-interesting information:
But it doesn't say the page can't be loaded. It only says some resources which the page pulls in can't be loaded! And guess what? They're all external things on other websites (other than a few theme related bits, but nothing IMO that should stop the whole page loading).
Let's try DeepCrawl's indexability checker (they make amazing software by the way... expensive though):
Sir... there is NO GOOD REASON why your URL shouldn't be indexed. I am 99.9% certain you have encountered a legit Google bug. Post about it here. Only Google can help you at this juncture
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Should search pages be indexed?
Hey guys, I've always believed that search pages should be no-indexed but now I'm wondering if there is an argument to index them? Appreciate any thoughts!
Technical SEO | | RebekahVP0 -
Indexed pages
Just started a site audit and trying to determine the number of pages on a client site and whether there are more pages being indexed than actually exist. I've used four tools and got four very different answers... Google Search Console: 237 indexed pages Google search using site command: 468 results MOZ site crawl: 1013 unique URLs Screaming Frog: 183 page titles, 187 URIs (note this is a free licence, but should cut off at 500) Can anyone shed any light on why they differ so much? And where lies the truth?
Technical SEO | | muzzmoz1 -
Blog Page Titles - Page 1, Page 2 etc.
Hi All, I have a couple of crawl errors coming up in MOZ that I am trying to fix. They are duplicate page title issues with my blog area. For example we have a URL of www.ourwebsite.com/blog/page/1 and as we have quite a few blog posts they get put onto another page, example www.ourwebsite.com/blog/page/2 both of these urls have the same heading, title, meta description etc. I was just wondering if this was an actual SEO problem or not and if there is a way to fix it. I am using Wordpress for reference but I can't see anywhere to access the settings of these pages. Thanks
Technical SEO | | O2C0 -
Getting high priority issue for our xxx.com and xxx.com/home as duplicate pages and duplicate page titles can't seem to find anything that needs to be corrected, what might I be missing?
I am getting high priority issue for our xxx.com and xxx.com/home as reporting both duplicate pages and duplicate page titles on crawl results, I can't seem to find anything that needs to be corrected, what am I be missing? Has anyone else had a similar issue, how was it corrected?
Technical SEO | | tgwebmaster0 -
How To Cleanup the Google Index After a Website Has Been HACKED
We have a client whose website was hacked, and some troll created thousands of viagra pages, which were all indexed by Google. See the screenshot for an example. The site has been cleaned up completely, but I wanted to know if anyone can weigh in on how we can cleanup the Google index. Are there extra steps we should take? So far we have gone into webmaster tools and submitted a new site map. ^802D799E5372F02797BE19290D8987F3E248DCA6656F8D9BF6^pimgpsh_fullsize_distr.png
Technical SEO | | yoursearchteam0 -
Google Cache is not showing in my page
Hello Everyone, I have issue in my Page, My category page (http://www.bannerbuzz.com/custom-vinyl-banners.html) is regular cached in past, but before sometime it can't show the cached result in SERP and not show in cached result , I have also fetch this link in google web master, but can't get the result, it is showing following message. 404. That’s an error. The requested URL /search?q=cache%3A http%3A//www.bannerbuzz.com/custom-vinyl-banners.html was not found on this server. That’s all we know. My category page rank is 2 and its keyword is on first in google.com, so i am little bit worried about this page cache issue, Can someone please tell me why is this happening? Is this a temporary issue? Help me to solve out this cache issue and once again my page will regularly cache in future. Thanks
Technical SEO | | CommercePundit0 -
NoIndex/NoFollow pages showing up when doing a Google search using "Site:" parameter
We recently launched a beta version of our new website in a subdomain of our existing site. The existing site is www.fonts.com with the beta living at new.fonts.com. We do not want Google to crawl the new site until it's out of beta so we have added the following on all pages: However, one of our team members noticed that google is displaying results from new.fonts.com when doing an "site:new.fonts.com" search (see attached screenshot). Is it possible that Google is indexing the content despite the noindex, nofollow tags? We have double checked the syntax and it seems correct except the trailing "/". I know Google still crawls noindexed pages, however, the fact that they're showing up in search results using the site search syntax is unsettling. Any thoughts would be appreciated! DyWRP.png
Technical SEO | | ChrisRoberts-MTI0 -
Which pages to "noindex"
I have read through the many articles regarding the use of Meta Noindex, but what I haven't been able to find is a clear explanation of when, why or what to use this on. I'm thinking that it would be appropriate to use it on: legal pages such as privacy policy and terms of use
Technical SEO | | mmaes
search results page
blog archive and category pages Thanks for any insight of this.0