Duplicate central index listing
-
Hello Moz community
I have a duplicate listing in Central Index (GB) and all communication channels seem unresponsive. I have emailed support and general sales. I even tried contacting them on their facebook account.
I am stumped as to how I can get this duplicate listing removed as I have no control over it and the support is non-existent.
Any suggestions would be gratefully received.
-
Re: Duplicate central index listing
I have a duplicate listing in centralindex.com
my url is https://www.royomachinery.com
it shows 6 duplicate/inactive listing.
how to remove all of these please suggest. -
@dhllall do you kwno something about the problem
-
@dhllall thats happens to me too did u fix it?
-
@dhllall Thanks very much for this - we will try that
-
I recently had the same problem (2022) - It appears like their response team has step up - email; support@centralindex.com and they will remove the duplicate/incorrect listing free of charge with a kindly worded email
-
Hi, we are having issues with Central Index, too.
We are an office space agency that is purely focused on helping businesses find flexible workspace - website: [https://www.theofficeproviders.com](link URL) - our profile was set up a few years ago and listed in the correct category.
However, since December 2020, we have been finding our company listed in all sorts of categories ranging from DVD rentals to fabric retailers!
This is occurring in all newspapers that CI propagates to (so around 500 links).
We have contacted CI several times but no response.
We are aware that these are no follow, but I imagine that this miscategorisation could still be causing SEO problems?
Could anyone suggest a fix?
Many thanks
M -
Hello Marc
Unfortunately no. I am surprised that even now all the aforementioned issues persist.
-
Hi Avid-Panda - I have the same issue, and despite my many attempts, cannot get my duplicate entry removed. Did you ever remove your duplicate, and if so, could you please let me know how?
Thanks
Marc -
Ahh I understand now - yes, then this could be bad and I would be trying to find a way to resolve it.
Best of luck with sorting it out
-Andy
-
Ah, I see where you are coming from. I should have been more clear. The two listings are technically inconsistent, as one listing lacks some details of the other (such as the county/state). So the Name, Address and Phone number does not match up.
That said, one listing having incomplete information is unlikely to have the same implications as a listing which has conflicting information. I haven't seen any data to confirm that though, which is why I assume there is some detrimental impact.
I have tried their social media repeatedly but to no avail.
I'm sure they will call me sooner or later trying to sell something, then I can bring it up
Appreciate your input in any case.
-
Inconsistent, yes - this could have a negative effect, but just because a listing appears a second time on the same site, this wouldn't be a negative.
Take Yell.com as an example - you can appear on many pages on there, as you can in many directories, and this has never been shown to cause any problems. However, I would be interested to see any research that says otherwise.
I really wouldn't worry about this if all it is, is a possibility that a second listing might also get featured.
I can't offer advice on specifics to do with the site itself I'm afraid though. Have you tried reaching them via Twitter, LinkedIn or Facebook?
-Andy
-
Hi Andy
Yes and yes.
According to many resources including many here on Moz, inconsistent and duplicate listings are bad for local SEO.
Inconsistent listings are more serious, but duplicates also have a negative effect (if someone knows better please update me).
So my concern is that this is having a detrimental effect, however small, that I might not be able to fix. I am surprised that one of the biggest directories in the UK is not managed.
Perhaps I can claim both listings by paying, then delete one of them. Has anyone done this before?
-
Ahh now I understand - so they are sending your listings out twice?
Have you checked to make sure that your listing is actually being duplicated on other sites?
Chances are that this wouldn't do anything from any SEO or Google perspective - I'm not actually familiar with that site so can't offer any specific suggestions on how they work.
What is your main concern that is worrying you?
-Andy
-
Hello Andy
Thank you for your response. I am not sure how to interpret your question. The type of listing includes Name, Address, Phone number with the usual info like mail and website. If there is any further criteria for types of listings then I am unfamiliar with it. It isn't a paid listing if that helps.
I thought I had shared the problem. Could you clarify what information you are after?
Here is a link to the directory http://gb.centralindex.com/
I want to get one of two listings removed as it is a duplicate and thus, syndicating a duplicate listing to all the directories that source their information from Central Index.
-
Hi,
What sort of duplicate listing is it? Any chance of sharing the duplication problem?
-Andy
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Adding Multiple Country Locations for Google Business Listings
Hi Moz community, I hope everyone is well. I would like to ask for your advice on how to show a Google Business listing in both the UK and US for our brand. I understand that you can add multiple locations to your Google listing under the 'Manage Locations' tab but I wasn't quite sure how it worked in practice. I have a couple of questions below: If we have 2 registered locations/offices (one in the UK and one in the US) are we able to create 2 separate locations that will show our business listing correctly in the right-hand margin when people search for our brand in the US and UK respectively? If so, when a user finds our business listing in the US, are we able to serve them our US website version when they click the 'Website' button, as opposed to showing them our UK website? Our US website has been created as a sub-directory from our main UK site and can be seen as: www.example.com/us/ I hope someone is able to help, and thank you in advance.
Local Listings | | Katarina-Borovska
Katarina0 -
Our website ranks first in SERP but is not listed in google local list
Hi, Our website is currently (and has been) ranking 1st for a number of keywords but is not listed under the Google Local list. I have double check that all the (physical) info is correct. I do not have a duplicate page. When I order the Google Local results in rating order, we then appear on top! Has anyone come across such a situation and would you have tips on how to solve this issue? Thanks!
Local Listings | | GVZH1 -
Central Index anchor text
I'm working on a site that has had some real bad technical issues over a period of time. We have carefully resolved all of them, rinsed through, rechecked for issues and so forth. Organic traffic started to move slightly up but has now taken a real backward step. Taking a look at the link profile which has not really been worked on at all we have a mass of Central Index derived links coming through from sites such as gethampshire, heathrowpages and so on. Within each of these directories the business is listed under pages for areas it doesn't belong in, so for example in gethampshire it is listed under printers in Warwick or printers in Surbiton. The end result is that 65% and quickly growing anchor text is 'website' - 90% dofollow. They are now coming through like popcorn. My instinct is to remove these listings from the profile. Has anyone else had this kind of issue with Central Index?
Local Listings | | MickEdwards0 -
GMB Listings: No customer actions data for the last week
The medical clinic listings I manage for a client are showing zero customer actions for the last week (since Oct. 9). Visit your website, request directions, calls -- all dropped to zero. Only the View Photos metric is continuing as normal. The same thing has happened to the "Where customers view your business on Google" and numbers from listings on search and on maps. This has happened across multiple (20+ so far that I've checked) listings. Has anybody else seen this?
Local Listings | | Decagon_Digital0 -
Indivdual Property Listings
In Missouri real estate once a home hits our MLS it sydicates out all over the world. The question is this: How do I help each listing rank high organically over trulia, zillow, realtor and nationally owned companies such as Remax or Bershire Hathaway. We are a local firm who dominates our market and our website is the highest ranked in the area. The listings are not. Thoughts?
Local Listings | | Charity28410 -
How can I submit Baidu business listings if I live outside of China?
A client of our wants to manage business listings for three locations in China. We wanted to submit to Baidu but from what I've learned this is highly regulated (you live in China, pay a fee and call them to confirm). This is the only article I could find about submitting to Baidu: http://www.nanjingmarketinggroup.com/blog/baidu/how-can-baidu-maps-help-my-business Are there any conduit or 3rd party services available that can handle this? Thanks
Local Listings | | RosemaryB0 -
Local listing ranking higher than domain name
Hi everyone,I was wondering why on my ranking report there is a fluctuation between the local listing page and the domain name page. Is it a way to always get the domain name ranking higher than the local listing?Thanks for your support,RM
Local Listings | | skrauss0 -
Unable to verify my google local listing page by phone verification.
Hi, I have created the Google local listing page for my business site. I want to verify it using the phone verification but there is only a option - "verify by postcard". Is there no option to verify it using a phone number? Help needed.
Local Listings | | SangeetaC0