Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Track AI Overviews in Keyword Research
      Moz Pro

      Track AI Overviews in Keyword Research

      Try it free!
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Technical SEO
    4. Moz crawler is not able to crawl my website

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Moz crawler is not able to crawl my website

    Technical SEO
    moz crawler
    2
    2
    2679
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • JasonTorney
      JasonTorney Subscriber last edited by

      Hi, i need help regarding Moz Can't Crawl Your Site i also share screenshot that Moz was unable to crawl your site on Mar 26, 2022. Our crawler was not able to access the robots.txt file on your site. This often occurs because of a server error from the robots.txt. Although this may have been caused by a temporary outage, we recommend making sure your robots.txt file is accessible and that your network and server are working correctly. Typically errors like this should be investigated and fixed by the site webmaster.
      my robts.txt also ok i checked it
      Here is my website https://whiskcreative.com.au
      just check it please as soon as possibe

      JCN-SBWD 1 Reply Last reply Reply Quote 0
      • JCN-SBWD
        JCN-SBWD Subscriber @JasonTorney last edited by

        @jasontorney Hi, I had the same problem after moving several of my websites to a Virtual Private Server that had enhanced security features.

        One of these features was specifically to stop the Moz bot from crawling websites, and the hosting engineers advised they had done this because it was particularly aggressive in nature.

        With my VPS control panel I have found the switch that allows me to disable bot blocking, and I occasionally do this if I'm grading a page with Moz, but advice from hosting support was to otherwise leave it active to protect the websites from attached (which means I don't get feedback from Moz crawls).

        If you check with your hosting company you may find that they have a similar bot blocker configured for security purposes.

        1 Reply Last reply Reply Quote 0
        • 1 / 1
        • First post
          Last post

        Got a burning SEO question?

        Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


        Start my free trial


        Browse Questions

        Explore more categories

        • Moz Tools

          Chat with the community about the Moz tools.

        • SEO Tactics

          Discuss the SEO process with fellow marketers

        • Community

          Discuss industry events, jobs, and news!

        • Digital Marketing

          Chat about tactics outside of SEO

        • Research & Trends

          Dive into research and trends in the search industry.

        • Support

          Connect on product support and feature requests.

        • See all categories

        Related Questions

        • paulavervo

          Unsolved The Moz.com bot is overloading my server

          rogerbot moz crawler

          The Moz.com bot is overloading my server. How to solve it?

          Moz Pro | | paulavervo
          0
        • awilliams_kingston

          520 Error from crawl report with Cloudflare

          crawler cloudflare rogerbot 520 server error

          I am getting a lot of 520 Server Error in crawl reports. I see this is related to Cloudflare. We know 520 is Cloudflare so maybe the Moz team can change this from "unknown" to "Cloudflare 520". Perhaps the Moz team can update the "how to fix" section in the reporting, if they have some possible suggestions on how to avoid seeing these in the report of if there is a real issue that needs to be addressed. At this point I don't know. There must be a solution that Moz can provide like a setting in Cloudflare that will permit the Rogerbot if Cloudflare is blocking it because it does not like its behavior or something. It could be that Rogerbot is crawling my site on a bad day or at a time when we were deploying a massive site change. If I know when my site will be down can I pause Rogerbot? I found this https://developers.cloudflare.com/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/

          Technical SEO | | awilliams_kingston
          0
        • Dan_Tala

          My website is constantly decreasing

          loss of ranking

          For few weeks ago my website is constantly decreasing in search position. I lost keywords and is gooooing down.
          Although it is well rated on several on page and off page seo verification software that I have tried.
          I checked Google search console and Analytics and found no major problems. However… from one day to another it keeps going down.
          I also checked what the main competitors are doing and they are not doing well, at all.
          The main competitor actually has a creepy website. Totally devoid of onpage or offpage SEO but with an enormous number of backlinks. And of a very bad quality, which should disqualify it, still…
          Few weeks ago I changed something.
          In the pages I had H1, 4xH2, no H3 and an H4 without content.
          An unnatural H tag structure.
          Now I have H1, H2, H3, 3xH4, with the coherent information.
          Theoretically, Google should have been “happy” or I’m missing something. I use a SAAS platform.
          I just found out that they made changes to the keywords (tags).
          I am selling toner cartridges for printers.
          So…
          The tags are printer models and generate a url in which they have the products.
          Ex. https://www.sertit.ro/cartus-imprimanta-cilindru-color-hp-laserjet-pro-m-177fw goes to the products for that printer model.
          The question is… should I make tag canonical?
          Is it possible for products to loose so much in Google search?

          Technical SEO | | Dan_Tala
          0
        • Moeen2233

          Why Google de-rank a website.

          Hi, I was inspecting a website which is covering the topic of best wheelbarrow of 2021, it is a new website and and starts ranking on google. But, after few days it got de-rank automatically and Moz is also not showing any result to that. I was wandering why this just happened and what should I do if I made my website and will not face this kind of situation?

          Technical SEO | | Moeen2233
          0
        • amitdipsite15022020

          Multilingual website

          My website is https://www.india-visa-gov.in and we are doing multilingual. There are three options 1. TLD eg india-visa-gov.fr (French) india-visa-gov.de (German) 2. Subdomain eg: fr.india-visa-gov.in (French) de.india-visa-gov.in (German) 3. Folders https://www.india-visa-gov.in/fr/ (French) https://www.india-visa-gov.in/de/ (German) We have tried the 3rd option but need to know whether its better or not for the long term health from SEO. Does the MOZ DA carry better in Subdomain or TLD or Folders? What does MOZ recommend to maintain DA? Thanks

          Technical SEO | | amitdipsite15022020
          0
        • Roverandom

          Why does Bing bot crawl so aggressively?

          We observer that the Bing bot is crawling our site very aggressively. We set Bing's crawl control so that it should not crawl us during heavy traffic hours, but that did not change a thing. Does anyone have the problem and even better a solution? 

          Technical SEO | | Roverandom
          1
        • CommercePundit

          US and UK Websites of Same Business with Same Content

          Hello Community, I need your help to understand, whether I can use the US website's content on my UK website or not? US Website's domain: https://www.fortresssecuritystore.com UK Website's domain: https://www.fortresssecuritystore.co.uk Both websites are having same content on all the pages, including testimonials/reviews. I am trying to gain business from Adwords and Organic SEO marketing. Thanks.

          Technical SEO | | CommercePundit
          1
        • BPIAnalytics

          Does using parentheses affect the crawlers?

          Quick question: if you using a parantheses around a keyword, do search bots still recognize the keyword?  Fox ex: Welcome to a website about the National Basketball Association (NBA). Will the bots recognize that I'm trying to optimize to NBA and not (NBA)?  Is this different for tags vs. actual body copy?

          Technical SEO | | BPIAnalytics
          2

        Get started with Moz Pro!

        Unlock the power of advanced SEO tools and data-driven insights.

        Start my free trial
        Products
        • Moz Pro
        • Moz Local
        • Moz API
        • Moz Data
        • STAT
        • Product Updates
        Moz Solutions
        • SMB Solutions
        • Agency Solutions
        • Enterprise Solutions
        • Digital Marketers
        Free SEO Tools
        • Domain Authority Checker
        • Link Explorer
        • Keyword Explorer
        • Competitive Research
        • Brand Authority Checker
        • Local Citation Checker
        • MozBar Extension
        • MozCast
        Resources
        • Blog
        • SEO Learning Center
        • Help Hub
        • Beginner's Guide to SEO
        • How-to Guides
        • Moz Academy
        • API Docs
        About Moz
        • About
        • Team
        • Careers
        • Contact
        Why Moz
        • Case Studies
        • Testimonials
        Get Involved
        • Become an Affiliate
        • MozCon
        • Webinars
        • Practical Marketer Series
        • MozPod
        Connect with us

        Contact the Help team

        Join our newsletter
        Moz logo
        © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
        • Accessibility
        • Terms of Use
        • Privacy

        Looks like your connection to Moz was lost, please wait while we try to reconnect.