Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Unsolved Mobile Rankings for me and competitors disappear in Moz but still ranking.
-
Hi, I'm trying to create an SEO report for my client however their mobile rankings have completely disappeared for Google Mobile rankings. Competitors rankings have disappeared as well. Could this be a Moz configuration issue?
-
Hello,
I've encountered an interesting situation with Mobile Rankings on Moz that I could use some insight on. It appears that both my rankings and those of my competitors have disappeared on Moz's platform, despite the fact that we're still able to see our rankings on search engines. This discrepancy is quite puzzling, as the rankings are evidently there, but Moz isn't displaying them.
I wonder if anyone else has encountered a similar issue and if there's an explanation or solution for this situation. It's perplexing to witness rankings on search engines but not see them reflected on Moz's platform.
If anyone has experienced this before or has any suggestions on how to address it, I would greatly appreciate your input. We're all striving to make informed decisions regarding our SEO efforts, and this situation has definitely thrown a curveball.
Looking forward to your insights!
Best regards,
@punandjokes222P.S. On a lighter note, for more curious mysteries, you might enjoy visiting PunandJokes.com!
-
@michaelaskew6543 said in Mobile Rankings for me and competitors disappear in Moz but still ranking.:
If the mobile rankings for your website and your competitors have disappeared in Moz, but you are still seeing rankings in actual search results, there could be a few possible explanations for this situation:
Technical issue: It's possible that there is a technical issue or glitch within the Moz tool that is causing the mobile rankings to disappear. In such cases, it's recommended to reach out to Moz's customer support to report the issue and seek their assistance in resolving it.
Update or changes in Moz's data: Moz regularly updates its data and algorithms to provide the most accurate and relevant information. It's possible that there have been updates or changes in how Moz collects and displays mobile rankings. In such cases, it's best to refer to Moz's official documentation or contact their support for clarification.If the mobile rankings for your website and your competitors have disappeared in Moz, but you are still seeing rankings in actual search results, there could be a few possible explanations for this situation:
Technical issue: It's possible that there is a technical issue or glitch within the Moz tool that is causing the mobile rankings to disappear. In such cases, it's recommended to reach out to Moz's customer support to report the issue and seek their assistance in resolving it.
Update or changes in Moz's data: Moz regularly updates its data and algorithms to provide the most accurate and relevant information. It's possible that there have been updates or changes in how Moz collects and displays mobile rankings. In such cases, it's best to refer to Moz's official documentation or contact their support for clarification.
Regards:
apk fik -
@michaelaskew6543 said in Mobile Rankings for me and competitors disappear in Moz but still ranking.:
If the mobile rankings for your website and your competitors have disappeared in Moz, but you are still seeing rankings in actual search results, there could be a few possible explanations for this situation:
Technical issue: It's possible that there is a technical issue or glitch within the Moz tool that is causing the mobile rankings to disappear. In such cases, it's recommended to reach out to Moz's customer support to report the issue and seek their assistance in resolving it.
Update or changes in Moz's data: Moz regularly updates its data and algorithms to provide the most accurate and relevant information. It's possible that there have been updates or changes in how Moz collects and displays mobile rankings. In such cases, it's best to refer to Moz's official documentation or contact their support for clarification.
Regards:
apk fik -
If the mobile rankings for your website and your competitors have disappeared in Moz, but you are still seeing rankings in actual search results, there could be a few possible explanations for this situation:
Technical issue: It's possible that there is a technical issue or glitch within the Moz tool that is causing the mobile rankings to disappear. In such cases, it's recommended to reach out to Moz's customer support to report the issue and seek their assistance in resolving it.
Update or changes in Moz's data: Moz regularly updates its data and algorithms to provide the most accurate and relevant information. It's possible that there have been updates or changes in how Moz collects and displays mobile rankings. In such cases, it's best to refer to Moz's official documentation or contact their support for clarification.
-
It's unlikely that this is a configuration issue with Moz or any other SEO tool, especially if you're seeing that the mobile rankings for competitors have disappeared as well.
If you're suddenly unable to see mobile rankings for any sites, it's more likely due to changes in Google's algorithms or policies. As of my knowledge cutoff in September 2021, Google has been moving towards a "mobile-first" indexing strategy for several years. This means Google predominantly uses the mobile version of the content for indexing and ranking.
There are a few potential explanations for what you're observing:
Google Update: There might have been an update from Google that has changed how they handle mobile rankings or mobile-first indexing, leading to a widespread change in mobile rankings.
Reporting Error: There could be an error in how mobile rankings are being reported, either on Google's end or within the tool you're using to track rankings.
Technical Issue: There might be a technical issue on your client's website or on the websites of their competitors that is affecting mobile indexing or rankings.
To determine what's happening, I would recommend the following steps:
Check Google's Webmaster Central Blog, SEO news sites, and SEO forums to see if there's been a recent update or change that could be affecting mobile rankings.
Check with Moz's support or help forums to see if they are aware of any reporting issues.
Run a technical SEO audit of your client's website to see if there are any issues that might be affecting mobile indexing or rankings.
If you still can't determine the cause, consider reaching out to a professional SEO consultant or agency for further assistance.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Massive unexplained organic traffic drop; disappeared from Google
Hi there,
Search Behavior | | katelynroberts
Our site has experienced a huge organic traffic drop, specifically from Google. The drop occurred on Feb 19 and I've got no clue why it happened. We have not made any significant changes to the website and it doesn't look like there was an algorithm update last week. We don't have any Google penalties or indexing issues noted, and the drop isn't specific to any particular segment/region/keyword. What am I missing? Any advice or insight is super duper appreciated. Our site is a Wordpress/WooCommerice e-commerce site with a blog and long-standing #1 ranks for keywords related to our main product offering. Screen Shot 2024-02-26 at 3.12.25 PM.png
Screen Shot 2024-02-26 at 3.07.52 PM.png0 -
Unsolved Persistent Issue with Keyword Research Tool
I keep getting the following error "Getting ranking keywords failed. Please retry your search or refresh this page. " when using this tool. It has been ongoing for a while and is getting really frustrating. Any ideas?
Moz Tools | | csiproducts1 -
Keywords are indexed on the home page
Hello everyone, For one of our websites, we have optimized for many keywords. However, it seems that every keyword is indexed on the home page, and thus not ranked properly. This occurs only on one of our many websites. I am wondering if anyone knows the cause of this issue, and how to solve it. Thank you.
Technical SEO | | Ginovdw1 -
Domain still not being found in search
Hi guys, I've been handed a client who needs some seo work. I've tweaked one of their pages to focus on a chosen keywords about 4 months back but still the site is not even visible using the new Domain Analysis tool from moz and it still won't rank at all for the keywords. Am I missing something here? Is there something blocking the SERP from listing the website? I've ran a site: search on Google and it returns 283 results on the website. It's puzzling me as there clearly is something stopping it from being ranked. The domain name in question is: https://cloud9inecommunications.co.uk Thanks in advance.
Moz Pro | | Easigrass1 -
Load time for mobile app - measuring
Do you know any tool or methods for load time testing on mobile app? Like Google PageSpeed Tool for webpages. Thank you.
Moz Pro | | Tormar0 -
Meta Tag Descriptions not being found in Moz Crawls
Hey guys, I have been managing a few websites and have input them into Moz for crawl reports, etc. For a while I have noticed that we were getting a gratuitous amount of errors when it came to the number of missing meta tags. It was numbering in the 200's. The sites were in place before I got here and a lot of the older posts no one had even attempted to include tags, links of the page or anything. As they are all Wordpress Sites and they all already had the Yoast/Wordpress SEO plug-in installed on them, I decided I would go through each post and media file one at a time and update their meta tags via the plug in. I personally did this so I know that I added and saved each one, however the Moz crawl reports continue to show that we are missing roughly 200 meta tags. I've seen a huge drop off in 404 errors and stuff since I went through and double checked everything on the sites, however the meta tag errors persist. Is this the case that Moz is not recognizing the tags when it crawls because I used the Yoast Plugin? Or would you say that the plugin is the issue and I should find another way to add meta tags to the pages and posts on the site? My main concern is that if Moz is having issues crawling the sites, is Google also seeing the same thing? The URLS include:
Moz Pro | | MOZ.info
sundancevacationsblog.com
sundancevacationsnews.com
sundancevacationscharities.com Any help would be appreciated!0 -
Problem to log into moz
Every time the moz logs me out from the account and then I can not log in. It shows on the left side my name like I am logged in and then when I want go to community suddenly I am not logged in. It offen shows 502 error. It was first doing on firefox, then I manage to log in chrome and now I had to log in private browsing.
Moz Pro | | Rebeca12 -
Find Historical SERP Ranking for a Term?
Is there any way to find out what pages ranked for a given term historically? I.e. what were the top 10 search results for "Widgets" 6 months ago, 1 year ago, 2 years ago? If I had a campaign tracking that term, I'd be able to look back, but I do not. Does this data exist anywhere in a format that could be queried?
Moz Pro | | kpclaypool0