Shopify crawl issues
-
Hi Moz'ers,
I am a total newcomer to this level of seo. Recently I transitioned to Shopify and I'm puzzled by why I'm getting 803 errors - incomplete crawl attempts due to server timing out.
Wouldn't this have to do with Shopify? How would I go about fixing it? I'm also getting 804 - SSL issues, but I assume that will go away.
Any advice?
Thanks!
Sharon
www.ZeldasSong.com -
Hello,
We are looking into this same issue with Shopify, we've recieved intermittent 803 and 804 error notifications from Moz on a Shopify store. Specific to these errors Shopify put forward a possible cause and we were wondering if this is correct or not. The thread on Shopify is located here:
https://ecommerce.shopify.com/c/ecommerce-marketing/t/crawl-errors-337539#comment-351993
Their suggestion on what the issue may be is as follows:
"I've been having a read through of this thread and one possibility for the 803 errors showing up on MOZ is that they may not be able to use SNI (Server Name Indication extension). If they don't use SNI then it would make sense that Shopify stores with an SSL certificate would pull up errors like that. We can't help troubleshoot MOZ's service directly, but that could be a good place to start with some of these errors."
Would you be able to offer any feedback on this being the cause of the errors?
Thanks!
-
Hi Marcus,
Thank you for pointing me in the right direction!
I understand more about the errors, and will be more informed when I speak with Shopify. I don't have any way of checking this myself & it is above my pay grade, anyway.
I noticed this was a topic on the Shopify forum discussion groups. The discussion didn't last too long which leads me to believe either:
1. people give up, or
2. it ends up resolved.We'll see. In any event, thank you for taking the time to respond. I have just started using MOZ and I'm very impressed with this community!
Fetch Joy!
Sharon -
Hey Sharon
There are a few good posts that cover this:
1. https://moz.com/community/q/moz-crawler-has-been-finding-a-lot-of-803-and-804-errors
2. https://moz.com/community/q/how-do-fix-an-803-errorHope that helps!
Marcus
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Lag time between MOZ crawl and report notification?
I did a lot of work to one of my sites last week and eagerly awaited this week's MOZ report to confirm that I had achieved what I was trying to do, but alas I still see the same errors and warnings in the latest report. This was supposedly generated five days AFTER I made the changes, so why are they not apparent in the new report? I am mainly referring to missing metadata, long page titles, duplicate content and duplicate title errors (due to crawl and URL issues). Why would the new crawl not have picked up that these have been corrected? Does it rely on some other crawl having updated (e.g. Google or Bing)?
Moz Pro | | Gavin.Atkinson0 -
Issues with Moz producing 404 Errors from sitemap.xml files recently.
My last campaign crawl produced over 4k 404 errors resulting from Moz not being able to read some of the URLs in our sitemap.xml file. This is the first time we've seen this error and we've been running campaigns for almost 2 months now -- no changes were made to the sitemap.xml file. The file isn't UTF-8 encoded, but rather Content-Type:text/xml; charset=iso-8859-1 (which is what Moveable Type uses). Just wondering if anyone has had a similar issue?
Moz Pro | | BriceSMG0 -
How do I exclude my blog subfolder from being crawled with my main domain (www.) folder?
I am trying to setup two separate campaigns for my blog and for my main site. While it is easy enough to do through the wizard the results I am getting for my main site still include pages that are in my blog sub folder. Please Advise!
Moz Pro | | sameufemia0 -
Can I see when SEO Moz has crawled my website?
I would like to know if it's possible to see (maybe in my Google Analytics) if SEO Moz has crawled my website. I'm also curious if and where I can see when the robot of Google visited my website. Thanks!
Moz Pro | | Spotler0 -
Why does SEOMoz only crawl 1 page of my site?
My site is: www.thetravelingdutchman.com. It has quite a few pages, but for some reason SEOMoz only crawls one. Please advise. Thanks, Jasper
Moz Pro | | Japking0 -
How to creat link building,why seomoz has no such tool? also why it not crawl on daily basis?
how to creat link building? why seomoz has no such tool? also why it not crawl on daily basis?
Moz Pro | | mrgunii0 -
Crawl Diagnostics Warnings - Duplicate Content
Hi All, I am getting a lot of warnings about duplicate page content. The pages are normally 'tag' pages. I have some news stories or blog posts tagged with multiple 'tags'. Should I ask google not to index the tag pages? Does it really affect my site? Thanks
Moz Pro | | skehoe0 -
Has anyone else not had an SEOmoz crawl since Dec 22?
Before the holidays, I completed a website redesign on an eCommerce website. One of the reasons for this was duplicate content. The new design has removed all duplicate content. (Product descriptions on 2 pages) I took a look at my Crawl Diagnostics Summary this morning and this is what I saw: Last Crawl Completed: Dec. 15th, 2011 Next Crawl Starts: Dec. 22nd, 2011 Thinking it might have something to do with the holidays. Although, I would like to see this data as soon as possible. Is there a way I can request a crawl from seomoz ? Thanks, John Parker
Moz Pro | | JohnParker27920